Google reviewers rate the clinic 4.9/5 based on 101 reviews, with the owner responding to all feedback. Patients frequently praise the staff's friendliness, punctuality, and thorough communication regarding treatment plans and home exercises. Services include rehabilitation for various injuries and conditions, with many noting significant mobility improvements. However, low-star reviews cite a pattern of feeling unheard by therapists and encountering unexpected billing issues after insurance payments.
Google rating: 4.9 out of 5 from 101 reviews (95% five-star).
Reviews on this page: 101 Google reviews (91 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
SS
Sandy Storm1 review
★★★★★
All the therapist are very nice and welcoming I personally had Nasime as my therapist and thoroughly enjoyed working with him, he has a good personality and makes going to therapy fun..
Response from the owner · 5 days ago
Sandy, thank you for your wonderful feedback! We are happy to hear that you found our therapists to be nice and welcoming. It's great to know that Nasime made your therapy sessions enjoyable with his good personality. Your positive experience at Athletico Physical Therapy - Taylor means a lot to us.
⭐⭐⭐⭐⭐
I can’t say enough good things about this physical therapy office! Everyone is so friendly, welcoming, and accommodating. They really work with you when it comes to scheduling and make the whole experience so much easier and more comfortable.
A special thank-you to Nasime, who worked with me one-on-one. He went above and beyond to help me improve my health, rebuild my strength, and get back in shape. His dedication, patience, and willingness to go the extra mile truly made a difference. It’s clear that he genuinely cares about his patients and wants to see them succeed.
I’m so grateful for the care and support I received. Having a therapist who takes the time to work with you individually and a team that makes you feel welcome means so much. I highly recommend this office to anyone looking for physical therapy with people who truly care!
Response from the owner · a week ago
Stacy, we are incredibly happy to receive your wonderful feedback about Athletico Physical Therapy - Taylor. It's fantastic to hear that our team made your experience friendly, welcoming, and accommodating. We are especially pleased to know that Nasime's dedication and personalized care had such a positive impact on your health journey. Your kind words about his commitment and the supportive environment mean a lot to us. Thank you for recommending our office and for acknowledging the efforts of our team. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you.
Hands down this physical therapy location is the best due to the people who work there. Within 2 weeks I was more mobile than when I walked in. The exercises and stretches given were perfect for my back and knee issues. My therapist, Evan, was spot on with recognizing that my hip muscles were contributing to everything else. All employees were friendly, helpful, and accommodating. If I ever need PT again I will definitely be back to this location.
Another aspect of Athletico is their app. I love it as it supports my home PT. It plays like an exercise video and keeps track of time and automatically goes to the next stretch or exercise. Thank you Athletico!
Response from the owner · a week ago
Stacy, thank you for sharing your wonderful experience at Athletico Physical Therapy - Taylor. We are happy to hear that our team, especially Evan, was able to help you achieve greater mobility in such a short time. It's great to know that the exercises and stretches were effective for your back and knee issues. We are also pleased that you found our app beneficial for your home PT routine. Your kind words about our staff and services mean a lot to us. Thank you for your feedback and support!
Very much helpful in my recovery process. Comfortable, clean, and friendly atmosphere. Shannon at the front desk is the best. Nasime was my physical therapist and he was very professional, positive, and patient. The whole team and environment felt welcoming.
Response from the owner · 4 weeks ago
Fenway, thank you for your wonderful feedback! We are happy to hear that your recovery process was supported by our comfortable and friendly atmosphere. Shannon and Nasime will be pleased to know they made a positive impact on your experience. It's great to know that our team and environment made you feel welcome. Your kind words mean a lot to us at Athletico Physical Therapy - Taylor.
Tyler is an amazing PT he improved my hip pain by a lot since I started physical therapy. He always has my best interest at heart and always gives me high quality care. 10/10 physical therapy experience I would 100% recommend.
Response from the owner · 4 weeks ago
Rachel, thank you for sharing your wonderful experience with us. We're happy to hear that Tyler has made such a positive impact on your hip pain and that you feel well cared for. Your recommendation and perfect rating mean a lot to us at Athletico Physical Therapy - Taylor.
Tyler and the staff are truly amazing. Tyler is very knowledgeable, caring and goes above and beyond to make sure his patients recover. I think this location should be the standard for how all locations should be ran.
Response from the owner · a month ago
Joel, thank you for your wonderful feedback! We're happy to hear that Tyler and the team have made such a positive impact on your recovery journey. It's great to know that their knowledge and care have met your expectations. Your kind words about our location being a standard for others are truly appreciated. We strive to provide exceptional care to all our patients at Athletico Physical Therapy - Taylor.
Wow. From the moment you call and walk into this building you are greeted by the warmest, most sincere, genuine, friendly, and kind receptionist Shannon. After surviving a near death experience and the aftermath that followed, encountering a receptionist who is not only committed to helping you but also making sure you get the services you need is beyond incredible. Shannon takes customer service to a whole new level 🙌🏽
Excited to start PT here.
Response from the owner · a month ago
Peace, thank you for sharing your wonderful experience with us. We are happy to hear that Shannon made such a positive impact on your visit to Athletico Physical Therapy - Taylor. Her dedication to providing exceptional service is truly valued, and we are pleased that she could offer the support you needed. We are excited to have you start your physical therapy journey with us and are committed to providing you with the best care possible.
We’ve had such a wonderful experience with my daughter’s physical therapy. From the very beginning, the entire staff has been welcoming, patient, and caring with her. They always make her feel comfortable and take the time to explain everything in a way that she understands.
As a parent, it means so much to see people genuinely care about your child and their progress. They encourage her, make her feel confident, and have made physical therapy a positive experience for her. We’ve been very happy with the care she has received and the progress she has made.
I’m truly grateful for everyone who has been part of her recovery and would highly recommend this physical therapy team to other families! ❤️
Response from the owner · a month ago
Angela, thank you for sharing your wonderful experience with us at Athletico Physical Therapy - Taylor. We are pleased to hear that our team has been welcoming, patient, and caring with your daughter from the start. It's heartening to know that she feels comfortable and confident during her sessions, and that our staff has made physical therapy a positive experience for her. Your kind words about our team's genuine care and encouragement mean a lot to us. We are happy to have been part of her recovery journey and appreciate your high recommendation to other families.
Everyone at the Taylor Athletico have been absolutely wonderful and diligent in my rehabilitation. From their receptionist , to all the physical therapist, and their assistants I have received nothing but phenomenal care . Tyler has worked with me every step of the way. He genuinely cares and listens to his patients .
I went from having a knee ROM less then 65° to one of almost 130° and its getting better and better after every visit . I couldn't recommend this place enough 10/10 !
Im so thankful for everyone here !
( when I started I was in a full straight legged brace and boot , couldn't go up or down the stairs , sit normal on furniture/in cars, or even walk right. After going here I can now go up and down 8 flights of stairs, drive again , and im walking so swfit you can barely tell I ever had an injury)
Response from the owner · a month ago
Gabby, thank you for sharing your incredible journey with us at Athletico Physical Therapy - Taylor. We are so happy to hear about your remarkable progress and the positive experience you've had with our team. It's wonderful to know that Tyler and the rest of our staff have been able to support you every step of the way. Your kind words about our care and your impressive recovery are truly appreciated. Thank you for your glowing recommendation and for trusting us with your rehabilitation.
Good service Everybody is kind and treats you with respect.
Response from the owner · 2 months ago
Malik, thank you for your wonderful feedback! We are happy to hear that you had a positive experience at Athletico Physical Therapy - Taylor. Our team is dedicated to providing respectful and kind service, and it’s great to know we met your expectations. Your support means a lot to us!
