PLUMBERS · ATLANTA, GA
Atlanta Plumbing & Drain logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%68+10.2Craft & service 20%26+5.2Value 10%72+7.2Momentum 8%87+7Track record 7%52+3.6Accountability 5%81+4.1Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE

Atlanta Plumbing & Drain

Better than 67% of plumbers · #30 of 90

4.9★917 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
95%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Atlanta Plumbing & Drain for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$382–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Outdoor plumbing system repair”

★★★★★ Barbara · a month ago

The experience was great. He explained everything as he worked which was very helpful. It was a very friendly and professional experience.

Paid $2,000+Great pricePlumbing leak detectionOutdoor plumbing system repair
★★★★★ Darnell · a month ago

Atlanta Plumbing & Drain came through for me on shirt notice. Mr. Rahmel Willis is highly experienced, thorough, and professional. He solved my plumbing problem in no time! I highly recommend them for all your plumbing needs!

Paid $400–600Reasonable priceDrain cleaningSewer cleaningOutdoor plumbing system repair
★★★★★ Kameca · 4 months ago

I had a fantastic experience with Atlanta plumbing and drain They were incredibly professional, arrived on time, and fixed my underground leak quickly. Rahmel explained the issue clearly and their pricing was very transparent. I highly recommend them to anyone needing a reliable plumber

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
★★★★★ Vantrez · 11 months ago

Excellent customer service, completed the job the same time and fast… he also took his time to explain our issues and possible future issues… overall very satisfied with with the service

Paid $700–800Great pricePlumbing pipe repairOutdoor plumbing system repairWater heater repair
★★★★★ Freddie · Edited a year ago

This is second time I used this company and both times their work exceeded my expectations.

Plumbing pipe repairOutdoor plumbing system repairPlumbing leak repair+ Punctuality+ Quality+ Professionalism
★★★★★ montavia · Edited a year ago

I highly recommend the professionals of Atlanta Plumbing and Drain. Service request were answered promptly and prices were reasonable. The technicians arrived on time and got right to work and were able to explain the issue and provide full details on the work required along with cost. I will use this company again…

Water heater installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Miatta · Edited 3 years ago

Best plumbing business in the land. Rahmel is the greatest - he came out right away and corrected the issue.

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kina · 3 years ago

I highly recommend this company. There was a mix up with my cell number but every time I called to fuss, someone was ringing my door bell. Worked me in before the holidays and I'm forever grateful.. Professional friendly service.

Plumbing leak repairOutdoor plumbing system repair+ Professionalism+ Value
★★★★★ Kenneth · 4 years ago

Great customer service and timely response to our requests!!

Outdoor plumbing system repair+ Quality
★★★★★ E. · 4 years ago

The technician Mr. Kevin Denbow was very professional was very present to work with he can found the problem and took care of it right away. Thanks for such a great job. Emily Coleman

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Sherronica · 4 years ago

They are is HIGHLY RECOMMENDED!! His team was on time. Well mannered and respected of my home and work was awesome.

Outdoor plumbing system repairPlumbing pipe repair+ Punctuality+ Quality+ Professionalism
★★★★★ Chau · 4 years ago

Rahmel answered the urgent call Thursday evening 5/19/22 around 7pm, and Ali arrived at the house for diagnostic around 8:30pm. Alema came on Friday and Saturday as scheduled to finish the job. Excellent, professional, punctual, transparent with their prices. Highly recommend this awesome team. Thank you for…

Water heater installationOutdoor plumbing system repairSewer repair+ Responsiveness+ Punctuality+ Professionalism
★★★★ tobias · a year ago

Rating only, no written review.

Reasonable priceOutdoor plumbing system repair
★★★★★ Kathleen · 3 years ago

Rating only, no written review.

Plumbing leak detectionFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Universal · 4 years ago

Rating only, no written review.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Atlanta, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.89★ (44 reviews)2024-Q2: 4.88★ (34 reviews)2024-Q3: 4.94★ (53 reviews)2024-Q4: 4.86★ (63 reviews)2025-Q1: 4.91★ (43 reviews)2025-Q2: 4.98★ (61 reviews)2025-Q3: 4.92★ (53 reviews)2025-Q4: 4.88★ (67 reviews)2026-Q1: 4.95★ (97 reviews)2026-Q2: 4.98★ (46 reviews)2026-Q3: 4.98★ (57 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$554+16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 47%Reasonable 44%Overpriced 3%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%68+10.2Craft & service 20%26+5.2Value 10%72+7.2Momentum 8%87+7Track record 7%52+3.6Accountability 5%81+4.1Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
65
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
68
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
26
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
72
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
87
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
52
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
81

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+129 / −3
Professionalism
+164 / −2
Responsiveness
+120 / −0
Punctuality
+119 / −0
Value
+94 / −1

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