How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%68+10.2Craft & service 20%26+5.2Value 10%72+7.2Momentum 8%87+7Track record 7%52+3.6Accountability 5%81+4.1Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCOREAtlanta Plumbing & Drain
Better than 67% of plumbers · #30 of 90
Atlanta Plumbing & Drain for water heater repair
Clear ✕All 18 Google reviews tagged “Water heater repair”
Quick, reliable and great customer service. Been using this company for years for multiple projects. Highly recommend
FANTASTIC service! On time, professional, the wore the shoe booties through the house. I’ll definitely recommend and will use again for any future needs. Very honest company top down first class service!!!
Rahmel did a great job repairing the leak from my hot water heater. He was very professional and got it done very fast! I would definitely use their service again!
I’ve used this company for several issues. This company has fixed the correctly each time and it’s very responsive.I would use again
Excellent customer service, completed the job the same time and fast… he also took his time to explain our issues and possible future issues… overall very satisfied with with the service
We had a major water issue in our basement. They were very responsive and great to work with!
Our service request was received and completed same day which was a huge relief, allowing us to enjoy our hot water.
Alema did a great job!
What can I say this company is the best the Plumbers know what needs to be done to get the job right. If you are asked to send a picture of your needs they come prepared to do the job. Great work*****
Alema Favors was my technical, he did a great job in finding the problem and fix it.I would recommend him to my friends and family. I Had a problem with a pipe but it was no problem for him, he really did a great job
Very helpful and detailed with explanation of services. Professional, communicative, and timely. Pleased with new water heater and the installation experience.
Technician was very knowledgeable, polite, and helpful. ALSO Showed me where Water shut off valve was.
Mr. Willis was beyond professional, he repaired my pvc valve in my hot water heater and ensured he showed me the meter confirming no further leaks. I highly recommend Mr. Willis for any plumbing needs.
I've used this company for years, for my home and my grandma's home( before she passed). Always punctual and gets the job done. Very pleasant.
The service received was impeccable! Literally one call and I had a service rep at my house within a few hours.
Rahmel answered the urgent call Thursday evening 5/19/22 around 7pm, and Ali arrived at the house for diagnostic around 8:30pm. Alema came on Friday and Saturday as scheduled to finish the job. Excellent, professional, punctual, transparent with their prices. Highly recommend this awesome team. Thank you for…
Rating only, no written review.
Rating only, no written review.
vs category
Blue = Atlanta, grey = plumbers average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%68+10.2Craft & service 20%26+5.2Value 10%72+7.2Momentum 8%87+7Track record 7%52+3.6Accountability 5%81+4.1Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
