Google reviewers rate Atlantis Plumbing 4.9 out of 5 based on 2835 reviews, with the owner responding to 31% of them. Customers frequently praise the company for punctual service, clear communication, and fair pricing across various plumbing repairs and installations. However, some low-star reviews highlight concerns regarding misdiagnosed issues, upselling unnecessary work, and difficulty obtaining refunds or updated estimates.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Slam does it again! Saved my butt in a drainage crisis! Always dependable. Mick was great and solved the riddle quickly! Definitely recommend!
Brian M. Came to my home to detect a leak . He was so informative and helpful for the entire process as well as helping with other plumbing and safety tips. Wonderful experience .
The technicians literally came in and saved the day in less than 2hours. They came to inspect my water heater but also assisted with an additional problem. I appreciate & recommend them!
Great experience with Atlantis Plumbing! Adam did an excellent job replacing my main bathroom toilet. His workmanship was top-notch, and I’m very happy with the results. Carlee was also extremely helpful and kept me updated on the technician’s arrival, making the whole process smooth and stress-free. Thank you for for the outstanding service! Highly recommend Atlantis Plumbing!
I can’t say enough good things about Atlantis Plumbing! I had a plumbing emergency after hours and was understandably freaking out, but Brandon came to the rescue! He responded to the emergency call, was professional and reassuring, and was able to take care of the issue. Having someone show up when you need help the most makes all the difference, and Brandon truly went above and beyond! Carlee was absolutely wonderful throughout the entire process. She helped keep me keep calm when I was panicking and made me feel like everything was going to be okay. Her kindness, patience, and understanding meant so much during a stressful situation. It’s rare to find a company with people who genuinely care about their customers. Thank you, Brandon and Carlee, for turning a stressful emergency into such a positive experience! You are both amazing!
I had a great experience with Atlantis Plumbing! Eric is a hard-working plumber who takes pride in getting the job done. He was dedicated, professional, and focused on making sure the work was completed properly. It’s great to work with someone who shows up ready to work and gets the job done right! I also want to give a thank-you to Carlee for being extremely helpful throughout the scheduling process. She made coordinating everything so much easier and was wonderful to work with! Between Eric’s hard work and Carlee’s outstanding customer service, the entire experience was a positive one. I highly recommend Atlantis Plumbing to anyone looking for reliable plumbing service and a team that truly cares about its customers.
I can’t say enough great things about my experience with Atlantis Plumbing! Brandon did an absolutely amazing job with the plumbing repairs in my home. He was professional, knowledgeable, and the quality of his work was outstanding. It’s such a relief to have someone you can trust to get the job done right! I also want to give a huge shoutout to Carlee, who was incredibly helpful and accommodating when scheduling my appointment around my chaotic life. She made the entire process so much easier and was a pleasure to work with! I will absolutely be recommending Atlantis Plumbing to all my friends and family.
We've used Atlantis for a few projects (emergency and non-emergency) and they're always on time, give us a good price, and explain everything. Brian in particular goes above beyond.
Thank you, Abbey! It means a lot that you’ve continued to choose Atlantis for both emergency and non-emergency plumbing needs. We’re glad our team has consistently delivered on communication, punctuality, and fair pricing. We’ll be sure to share your kind words with Brian — he’ll appreciate the shout-out!
Exceptional work, phenomenal character, cant find anyone better. 🔥
Christian, thank you for the awesome review! “Exceptional work and phenomenal character” is about as good as it gets. We work hard to make sure our customers get both—quality plumbing work and people they can trust in their homes. We really appreciate you choosing Atlantis and taking the time to recognize the team. 🔥
Brian Miller immediately came to the rescue with my plumbing needs, at least twice! He replaced my water heater within hours after I discovered it was broken. When my water bill skyrocketed, Brian Miller immediately took charge and found the source of the leak, dug a deep hole in my front yard and repaired the broken pipe. Brian has also replaced a bathtub, fixed toilets and fixed sinks. Thank you, Brian Miller, for always having a smile on your face and a delightful personality, while working.
Robin, thank you so much for such an amazing review! It sounds like Brian has become your go-to guy for just about anything plumbing—and we’re glad he’s always been there when you needed him. From getting your water heater replaced within hours to tracking down that hidden leak and digging up the yard to repair the broken pipe, he’s definitely put in some work for you! We also love hearing that he does it all with a smile. We’ll make sure Brian sees this. Thank you for trusting him and Atlantis time and time again!