Google reviewers rate Atlas Event Group 4.9 out of 5 stars based on 95 reviews, noting that the owner responded to 78% of feedback. Customers frequently praise the company's punctuality, professional setup and teardown, and clear communication regarding deliveries and last-minute changes. Services include tent rentals, tables, chairs, linens, and photo booths, with many clients highlighting the clean condition of the equipment. The primary criticism involves a rigid cancellation policy that refused to refund a deposit for a rescheduled event.
Google rating: 4.9 out of 5 from 95 reviews (98% five-star).
Reviews on this page: 95 Google reviews (84 with written comments, 7 with photos).
Owner responses: the business replied to 78% of reviews.
Reviews from Google, shown as published (original wording, unedited).
JD
J.D. BalazsLocal Guide · 75 reviews
★★★★★
Atlas Tent Rental did an amazing job providing and setting up the tent for our baby shower! From the initial communication with the front office to the day-of setup and breakdown, everything was smooth, professional, and well organized.
The team arrived on time, set everything up beautifully, and made sure the tent was secure and ready for our event. The breakdown afterward was just as efficient. Everyone we interacted with was friendly, responsive, and helpful throughout the entire process.
We truly appreciated the excellent service and attention to detail. We highly recommend Atlas Tent Rental for any event!
I highly recommend this rental group. They were a pleasure to work with. Both professional and knowledgable and helpful in pulling together a last minute order. The tables, chairs and linens I rented were delivered on time and of good quality. I especially appreciated the ongoing communication regarding some last minute delivery and pickup changes. Customer service was really superb. Thank you!
They're very professional and easy to work with. It was our first time with Atlas and we're very pleased with them. They will be our go-to event group for future events.
Atlas Events exceeded my expectations. Working closely with them before, during and after the wedding they couldn’t have been more professional precise and caring throughout the entire process. Not only do I highly recommend their products and services I would 100% work with them again and highly recommend them.
Barbara Z
All of Atlas’ crew is amazing. From planning and communication early on, to the day of the event and everything in between- very pleased and would book again! We used their services to accommodate our 100 piece wedding this past weekend.
Used AEG for rentals for my 8.2.25 wedding in my backyard. We rented a tent, dance floor, tables, chairs, napkins and linens. The communication leading up to the day of was phenomenal! Being in the wedding industry myself, I wanted a company that was reliable, friendly, willing to help, had high quality products. They were always there when I had a question! The set up the crew was also very nice and knowledgeable with create recommendations. They were very accommodating with a last minute floorplan change on our end. I couldn’t recommend this company enough and will be using them for all future events!
Atlas was reliable, efficient, and communicative every step of the way. It was so important to me that I could trust them as it was an important occasion.
They were timely in delivering and retrieving their product. Most importantly, everything was clean and looked like new.
I would definitely use their services again!
I can't thank you enough for coming through this weekend. The patience from Sean and the hard work of his crew ensured our event was able to go on without a problem. The entire tent and setup Atlas provided was professional. Thank you again for everything you did this weekend!
Response from the owner · a year ago
We sincerely appreciate this wonderful review! We are thrilled to have worked out a great solution as we understand "the show must go on"! We can't thank you enough for shining a bright light on our incredible Team who give it there all every minute of every day!
Atlas Event Group is perfect for all your party rental needs. Teresa is very personable and detail oriented. Sean delivered on time and did a great job setting up and tearing down at the end of the event with Teresa’s assistance. The rentals and linens looked brand new! This is the best rental company that I have had the pleasure of doing business with nationwide.
Response from the owner · 2 years ago
We appreciate you taking the time to leave this wonderful, thoughtful review! We pride ourselves on our hardworking Team and the clean, quality rentals we provide. It was an absolute pleasure working with you and your Team! We hope the opportunity to work with true professionals presents itself again very soon! Thank you!!!
