Customers frequently cite punctuality, clear communication, and thorough diagnostics as strengths of the appliance repair service. Technicians are described as professional and efficient in fixing issues with ovens, refrigerators, and washers. However, recurring criticisms involve high diagnostic fees for non-appliance issues, long wait times for parts, and repairs that fail to resolve problems within the short warranty period.
Google rating: 4.7 out of 5 from 664 reviews (90% five-star).
Reviews on this page: 664 Google reviews (531 with written comments, 4 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 26, 2026.
Service: Dishwasher Repair Service serving Kettering, Ohio.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
664 reviews on Google
5★600
4★14
3★2
2★5
1★43
Reviews from Google, shown as published (original wording, unedited).
KS
Kenneth Smalls3 reviews
★★★★★
Jake was spot on and put our oven back in service!!
Price: $100–150
Services: Oven repair
Response from the owner · 5 hours ago
Thanks, Kenneth! I’m glad Jake was able to diagnose the issue quickly and get your oven back up and running. We really appreciate you taking the time to share this.
Make sure you ask for Jake for your repairs. He was quick, informative, and patient while explaining the problem and suggested solution options.
Price assessment: Not sure
Price: $400–450
Services: Washing machine repair
Repair wait time: 0–1 hr
Response from the owner · 5 days ago
Thanks so much, Anthony! I’m glad Jake was able to help quickly and take the time to explain the issue clearly while walking you through your options. We really appreciate you choosing Atomic Tech for your appliance repair.
The person worked thoroughly for a long time to clean the machine to clean the pipes to make sure everything is working outstanding job. Thank you so much for repairing it and keeping it clean
Price assessment: Great price
Price: $200–250
Services: Washing machine repair
Repair wait time: 2–3 hr
Response from the owner · 6 days ago
Thank you, Domna! We really appreciate you noticing the time and care we put into thoroughly cleaning the machine and pipes to make sure everything is working properly. Glad we could get it repaired and running clean again.
They did a great job. Tech was timely and professional
Services: Dishwasher repair
Repair wait time: 0–1 hr
Response from the owner · 6 days ago
Thank you, Carla! I’m glad our technician was able to arrive on time and provide professional service, and I really appreciate you taking a moment to leave a review.
Extraordinarily fast service. Ryan explained what was needed, showed me the worn out parts and had my washer running in less than an hour.
Price assessment: Reasonable price
Price: $300–350
Services: Washing machine repair
Repair wait time: 0–1 hr
Response from the owner · a week ago
Thanks, Ellen, for taking the time to share this. I’m glad Ryan could get to your washer quickly, walk you through what was needed, and show you the worn parts before getting it running again in under an hour.
Ryan was excellent and was very kind and considerate.
Services: Washing machine repair
Repair wait time: 2–3 hr
Response from the owner · a week ago
Thank you, Betty! I’m glad to hear Ryan was excellent and treated you with kindness and consideration. We really appreciate you taking the time to share this.
Ryan was knowledgeable and efficient. His demeanor was affable. The parts order was speedy and repairs were speedy. He came earlier to the appointment but only after checking with me. I was very pleased. Left no mess, was very unintrusive. Haven't tried my dishwasher yet, When Ryan tested it though the problem seemed corrected.
I'm thrilled with the service. The dishwasher was under warranty, so there was no cost to me.
Price assessment: Great price
Services: Dishwasher repair
Repair wait time: 0–1 hr
Response from the owner · a week ago
Ceil, thank you for the 5-star review. I’m thrilled to hear Ryan was knowledgeable, efficient, and respectful in your home, and that the parts ordering and repair moved quickly while keeping you in the loop about arriving early. We appreciate you choosing Atomic Tech, and we’re glad the dishwasher tested out corrected under warranty.
Conrad was very thorough and patient in his repair of our refrigerator, on time as well
Response from the owner · a week ago
Fred, thanks for the 5-star review. I’m glad Conrad was thorough and patient with your refrigerator repair, and that he arrived on time. We really appreciate you choosing Atomic Tech.
Corbin did an amazing job at diagnosing and solving our ice maker issue. Appreciate his perseverance and attach to detail
Price assessment: Great price
Price: $450–500
Services: Refrigerator/freezer repair
Repair wait time: 0–1 hr
Response from the owner · a week ago
Thanks so much, Martha! I’m glad Corbin was able to diagnose the ice maker problem and stick with it until it was fully solved, and we really appreciate you noticing his attention to detail.
Corbin was awesome! He was quick and professional! He fixed our fridge and the ice maker is now working. 😄
Price assessment: Great price
Price: $400–450
Services: Refrigerator/freezer repair
Repair wait time: 0–1 hr
Response from the owner · a week ago
Thanks so much, Brittany! I’m glad Corbin was able to get to you quickly, keep things professional, and get your fridge and ice maker working again. We really appreciate you choosing Atomic Tech.