Aurora Modern Healing Therapies - Monrovia logo

Aurora Modern Healing Therapies - Monrovia

Wellness center · Monrovia, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 94 personal trainersPosition by Experts Score among all companies we track in this category. · better than 77%
5.0 ★★★★★ 84 Google reviews · 19 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Sep 2026latest review

Aurora Modern Healing Therapies - Monrovia at a glance

Google reviewers rate Aurora Modern Healing Therapies five stars based on eighty-four reviews. Customers frequently cite cryotherapy, red light therapy, and compression services as effective for pain management and recovery. Recurring themes include knowledgeable staff who explain treatment benefits, reasonable pricing, and a clean, welcoming environment. One minor note indicates the small facility can become busy, so appointments are recommended to ensure availability.

  • Google rating: 5.0 out of 5 from 84 reviews (98% five-star).
  • Reviews on this page: 84 Google reviews (57 with written comments, 2 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: September 30, 2026.
  • Service: Personal Trainer serving Monrovia, California.

Data from Google, last updated October 28, 2026.

Score profile vs other personal trainers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction98Reliability97Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 98 (median 96)Reliability: 97 (median 96)Momentum: 100 (median 100)
This companyPersonal Trainers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aurora Modern Healing Therapies - Monrovia: 98/100 on this factor. Category median: 96.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aurora Modern Healing Therapies - Monrovia: 97/100 on this factor. Category median: 96.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aurora Modern Healing Therapies - Monrovia: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
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Bar = this company · dark tick = category median.

Star ratings

84 Google reviews we collected

  • 5 stars8298%
  • 4 stars22%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 57 written reviews

  • Praise57100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2340%
  • Would recommend1323%
  • Price & value814%
  • Quality & results712%
  • Speed & response24%
  • Communication24%
  • Honesty & trust24%

What customers talk about

We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Roy is extremely knowledgeable, welcoming, and genuine.”
  • “I would highly recommend this place for anyone with any kind of chronic inflammatory conditions.”
  • “The prices are very affordable, I can't think of a better way to pamper myself, while getting healthier at the same time.”
  • “Thank you Roy for the amazing experience, I am fortunate to have met you and you have restored my faith that there are still wonderful people in this world!”
  • “Most efficient way of cryo at the most beautiful facility!”
  • “They explain the services and benefits really well, and they have always been accommodating to me and my schedule.”
  • “The equipment is top-of-the-line, but what truly sets this spa apart is the staff—they are warm, welcoming, and genuinely care about your well-being.”

People customers mention

  • Roy 8 reviews
  • Tess 6 reviews
  • Spa 6 reviews
  • Cryo 6 reviews
  • Cryotherapy 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Roy and Tess are so knowledgable in the area of these new healing technologies. There presence brightens up the place and their pricing is good. It is clear that they both want to help folks feel their best and make good health accessible. .

AttilaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Highly recommend this place Friendly service at very reasonable prices. My safe haven for recovery after I overwork my body.

Robert12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent facility with all the high end recovery equipment. The staff truly cares about their clients.

Ashli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can't say enough about how much I LOVE this place. My best friend and I have been here several times, and every visit leaves us feeling refreshed, rejuvenated, and already planning our next appointment. The equipment is top-of-the-line, but what truly sets this spa apart is the staff—they are warm, welcoming, and…

jimmieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Roy is extremely knowledgeable, welcoming, and genuine. My daughter runs competitive track and we went to Aurora for pre race prep and post race recovery. He made my family feel comfortable and safe. I would recommend Aurora to anyone and everyone. Thank you Roy for the amazing experience, I am fortunate to have…

SuziLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Love the many healing modalities here. I started 2 weeks ago and I already feel better energetically

Photos

Customer reviews

5.0 ★★★★★ 84 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lisa Deutsch5 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Roy and Tess are so knowledgable in the area of these new healing technologies. There presence brightens up the place and their pricing is good. It is clear that they both want to help folks feel their best and make good health accessible. .

Attila HorvathLocal Guide · 38 reviewsTotal number of Google reviews Attila has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend this place Friendly service at very reasonable prices. My safe haven for recovery after I overwork my body.

Response from the owner · 9 months ago

We appreciate your kind words Attila. From the beginning, our goal was and continues to be; provide help to those in need, to provide an alternative to healing, wellness, and recovery, at a price making these services, accessible to all. All the best, Roy & Tess

Robert Icart12 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent facility with all the high end recovery equipment. The staff truly cares about their clients.

Response from the owner · 9 months ago

Thank you Robert. You have shown us the highest honor by entrusting your son to our services. Don't forget, taking care of those we care for, also extends, to caring for ourself. We're standing by to take care of you too. All the best, Roy & Tess

Ashli Bond3 reviewsTotal number of Google reviews Ashli has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can't say enough about how much I LOVE this place. My best friend and I have been here several times, and every visit leaves us feeling refreshed, rejuvenated, and already planning our next appointment. The equipment is top-of-the-line, but what truly sets this spa apart is the staff—they are warm, welcoming, and genuinely care about your well-being. Every session feels like a reset for both body and soul, thanks to their exceptional services and top-tier customer care. I’m beyond grateful for the healing and hospitality they consistently provide. Thank you for everything—you’ll always have me coming back for more!

Response from the owner · a year ago

Likewise, we love you guys too! You know the drill; Feel better, look better, live better! All the best, Roy & Tess

jimmie kingLocal Guide · 22 reviewsTotal number of Google reviews jimmie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Roy is extremely knowledgeable, welcoming, and genuine. My daughter runs competitive track and we went to Aurora for pre race prep and post race recovery. He made my family feel comfortable and safe. I would recommend Aurora to anyone and everyone. Thank you Roy for the amazing experience, I am fortunate to have met you and you have restored my faith that there are still wonderful people in this world!

Response from the owner · a year ago

Yes, there are wonderful people in this world, and you and your beautiful family represent them. Tess and I take our task in helping others with the utmost importance. It was our pleasure in assisting Jimmie in preparing for her competition. We wish there were places like ours in New Jersey, but until then, we'll be here for you. Who knows, maybe one day? Take good care. All the best, Roy & Tess

Suzi KalypsoLocal Guide · 19 reviewsTotal number of Google reviews Suzi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the many healing modalities here. I started 2 weeks ago and I already feel better energetically

Response from the owner · a year ago

Thank you Suzi for your kind words. We're energized that you are ENERGIZED!!! See you soon.

yvette RodriguezLocal Guide · 27 reviewsTotal number of Google reviews yvette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The owners of Aurora Cryo Spa are simply amazing. Roy and Tess are both very knowledgeable regarding health and wellness. The customer service is amazing, I love going there as much as I can. The prices are very affordable, I can't think of a better way to pamper myself, while getting healthier at the same time. God bless you both and I will be coming back sooner than later. Yvette R.

Response from the owner · 3 years ago

Hey Yvette, thank you for trusting us with your health and wellness needs. We are grateful that we get to see many benefits from the services we provide on a regular basis. In this journey we have discovered that we, individually, play the biggest role in our physical health and wellness. Your avocation is a tough one, very stressful. You have taken responsibility to get the best treatments to keep you going 100% There are two types of people we see here; those that are healthy and want to stay healthy, and those that are not healthy and want to get healthy. You exemplify the first. Keep doing what you're doing. Your goals in life are amazing. When you get there, you will have the gratitude of achieving great things AND, your health too. Now that's success. God bless you! All the best, Roy & Tess

Mariana EspinozaLocal Guide · 18 reviewsTotal number of Google reviews Mariana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My son's and I have been going since 2020. They are not just a service place we get treated as family. The attention above and beyond.

Response from the owner · 3 years ago

Hey Mariana, but of course. We would be upset if you called us anything else. Can't wait to see you all soon. All the best, love, Roy & Tess

mary LLocal Guide · 132 reviewsTotal number of Google reviews mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

owners are caring people who really want to help. facility is lovely, relaxing and very clean.

Response from the owner · 3 years ago

We know who you are! Thank you for the kind words and see you soon. All the best, Roy & Tess

Patrick Semels10 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The husband and wife owners are amazing! VERY knowledgeable! Fairly priced and clean facilities. I would recommend this place to anyone.

Response from the owner · 4 years ago

Thank you Patrick for your kind words. We are honored to earn the respect of those who take their health and wellness seriously. We have seen the common approach to other providers who don't "listen" to their clients, and fail to provide them what they need, instead of the business owner providing what is best for the business owner. We have learned that what drives us to be the best, is you the customer that expects the best! Tess and I are pleased that when you left, you felt better than when you walked in. All the best, Roy & Tess

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