Skin care clinic · Beaver Falls, PA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%42+26.7Reliability 28%19+5.4Replies to reviews 8%30+2.5Experts Score= 34Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.34SCORE
DGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 27 dermatologistsiPosition by Experts Score among all companies we track in this category. · better than 0%
4.5★★★★★69 Google reviews · 2 photos
81%five-star reviews
20%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers frequently praise the clinic for efficient, knowledgeable care and friendly staff who provide thorough explanations during dermatological procedures. However, a recurring criticism involves poor follow-up communication regarding biopsy results and wound care, with some patients reporting long waits for callbacks. Additional complaints highlight scheduling issues, including last-minute cancellations and extended wait times, though the owner has only responded to a small fraction of the sixty-nine reviews.
Google rating: 4.5 out of 5 from 69 reviews (81% five-star).
Reviews on this page: 69 Google reviews (25 with written comments).
Owner responses: the business replied to 3% of reviews.
Most recent review: September 19, 2025.
Service: Dermatologist serving Beaver Falls, Pennsylvania.
Data from Google, last updated October 28, 2026.
Score profile vs other dermatologists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and replies to reviews; weakest: reliability.
This companyDermatologists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aurora Shehu Wingrove, MD, PhD: 42/100 on this factor. Category median: 90.C
42
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aurora Shehu Wingrove, MD, PhD: 19/100 on this factor. Category median: 86.F
19
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aurora Shehu Wingrove, MD, PhD: 30/100 on this factor. Category median: 71.D
30
Bar = this company · dark tick = category median.
Star ratings
69 Google reviews we collected
4.5of 5
5 stars5681%
4 stars34%
3 stars34%
2 stars00%
1 star710%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
85%praise
Praise2985%
Complaints515%
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude1853%
Speed & response721%
Quality & results39%
Communication39%
Would recommend39%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Wingrove is extremely kind, knowledgeable and informative.”
“Not helpful and rude front desk assistant.”
“She was Profesional efficient and knew without a doubt what several of skin issues were.”
“She is very knowledgeable and takes the time to thoroughly explain everything.”
“She listens to you she helps and explains what is necessary for the best skin you could possibly have.”
“My PCP recommend her only her and I waited 3 months”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
PPaulLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★
She took flesh out of my leg and sent it away to be tested for cancer. That was 2 months ago. I called and left a message. That was 2 weeks ago. I still have not heard anything. Was it cancerous or not, Doc?
KKeeleyLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Absolutely blown away by her bedside manner. She was Profesional efficient and knew without a doubt what several of skin issues were. She's has several medications and treatment plan made.
My PCP recommend her only her and I waited 3 months
Its totally worth the wait to see Dr wingrove.
I've not met a doctor like Dr…
TTodd2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Dr Wingrove is fantastic... Very friendly, and in and out very fast... Her staff was great too!
JjulioLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★
Not helpful and rude front desk assistant. I explained my situation, I had an allergic reaction and I'm a truck driver and I'm just passing by. She sent me to the hospital! I need a dermatologist and how am I going to get around with an 18 wheeler?
TTrudie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★
Waited over 30 minutes for my appointment. Someone came in almost 40 minutes past her apt and was seen before anyone else in the waiting room. Staff behind desk not very friendly
LLorretta4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Dr. Wingrove is the best! Dr. Wingrove is extremely kind, knowledgeable and informative.The level of care that I received from her was unlike any of the dermatologists that I have ever visited and I look forward to seeing her again the next time I am in the area.
She took flesh out of my leg and sent it away to be tested for cancer. That was 2 months ago. I called and left a message. That was 2 weeks ago. I still have not heard anything. Was it cancerous or not, Doc?
Response from the owner · a year ago
Your review means a lot to us. Thank you for taking the time to share your feedback!
K
KeeleyLocal Guide · 23 reviewsiTotal number of Google reviews Keeley has written across all businesses on Google Maps, not just this one.
Absolutely blown away by her bedside manner. She was Profesional efficient and knew without a doubt what several of skin issues were. She's has several medications and treatment plan made.
My PCP recommend her only her and I waited 3 months
Its totally worth the wait to see Dr wingrove.
I've not met a doctor like Dr Wingrove in over 5yrs when PCP closed down in Florida and moved up here.
I would give 10☆☆ if I could
What happend to this type of
doctor patient relationship?
Idk but I miss it, she was breathe of fresh air for me. Friendly staff too
Thanks
T
Todd Fredericks2 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
I had some Basal cell carcinoma removed by Dr. Wingrove but found by the P. A. after I asked about, then showed the area of concern. Went back for a complete body check. I thought the visit was with the P. A. but it was not and in walks Dr. Wingrove. The exam (if that’s what you want to call it) literally took less than 10 seconds. I waited in the exam room for 20 minutes. I have never been so taken back by the entire experience and will never go back again. She asked me not a single question. The only thing she asked is if the intern could be in the room. She ran that little wand so quickly up my body. The Only thing she says is your good see you in a year. I immediately said I have a concern under my arm and you never even looked at that area. She glanced at it and said it’s fine. I will see you in a year. I can tell you I will never go back. Now I will need to find another Dermatologist and actually get an answer as to what is going on under my arm.
J
julio pinedaLocal Guide · 43 reviewsiTotal number of Google reviews julio has written across all businesses on Google Maps, not just this one.
Not helpful and rude front desk assistant. I explained my situation, I had an allergic reaction and I'm a truck driver and I'm just passing by. She sent me to the hospital! I need a dermatologist and how am I going to get around with an 18 wheeler?
K
Kimberly Simons11 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Waited over 30 minutes for my appointment. Someone came in almost 40 minutes past her apt and was seen before anyone else in the waiting room. Staff behind desk not very friendly
L
Lorretta Witten4 reviewsiTotal number of Google reviews Lorretta has written across all businesses on Google Maps, not just this one.
Dr. Wingrove is the best! Dr. Wingrove is extremely kind, knowledgeable and informative.The level of care that I received from her was unlike any of the dermatologists that I have ever visited and I look forward to seeing her again the next time I am in the area.
N
Ned Kelly1 reviewiTotal number of Google reviews Ned has written across all businesses on Google Maps, not just this one.
Dr Wingrove is fantastic. She is very knowledgeable and takes the time to thoroughly explain everything. This office is always very busy but they do a great job of staying on schedule. The staff is very friendly and helpful as well.
