Google reviewers rate Austin Area Plumbing 4.9 out of 5 based on 381 reviews, noting that the owner responds to 85% of comments. Customers frequently praise the team for punctuality, clear communication, and fair pricing while handling services like leak detection, water heater installation, and drain clearing. Recurring themes highlight professional conduct and helpful explanations, though a few low-star reviews criticize unexpected diagnostic fees and report issues with the durability of specific repairs.
Google rating: 4.9 out of 5 from 381 reviews (97% five-star).
Reviews on this page: 381 Google reviews (326 with written comments, 21 with photos).
Owner responses: the business replied to 85% of reviews.
Most recent review: October 22, 2026.
Service: Sink Repair Service serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
381 reviews on Google
5★370
4★7
3★1
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
MH
Michelle Hajdik9 reviews
★★★★★
They are the kindest and most respectful guys. They show you the issue and what to look out for with future issues. Very respectful of your space and as quiet as they can be doing plumbing. Also they are hilarious and personable to talk with while in your home. Five stars
Thank you, Michelle, for the wonderful review! We’re glad our team made you feel comfortable, explained the issue and what to watch for, and treated your home with care. We’ll share your kind words with the crew—and look forward to serving you again!
I went with Austin area plumbing from the smallest of plumbing issues like Clogs to the largest of under foundation complete plumbing replacement. They have been the most affordable of all others out there. Very supportive admin staff as well. The plumbing team is patient in explaining the works to us and helping us understand the costs involved.
The quality of work is also great as I haven't had to call them back after their work is complete the first time itself.
Thank you so much for your kind words, Sai! We’re thrilled to hear that you’ve had positive experiences with both our plumbing team and admin staff. It’s our goal to provide affordable and high-quality service, and we appreciate your trust in us for all your plumbing needs. We look forward to serving you again in the future!
We had a water leak after an AC repair company blew out our AC drain lines. Dennis and Sergey came out almost immediately and helped us not only stabilize things but also proactively flush a few out our key drain lines.
They were super responsive, knowledgeable and easy to work with on my last minute schedule changes.
Thank you so much for your kind words, Gregg! We're thrilled to hear that Dennis and Sergey were able to help you quickly and effectively with your plumbing needs. Your satisfaction is our priority, and we look forward to serving you again in the future!
Dennis walked me through how to fix a clogged bathroom sink myself instead of selling me a service call. Clear advice, it worked, and it didn’t cost me a dime. That tells me a lot about how he does business. He’ll be my first call when I have a job that’s over my head.
Price assessment: Great price
Price: $1–200
Services: Faucet repair
Response from the owner · 2 weeks ago
Thank you for your kind words, Erik! We're thrilled to hear that Dennis was able to assist you with the clogged sink and provide helpful advice. It’s great to know that our team’s commitment to customer service made a positive impact. We look forward to being your go-to plumbing resource for any future projects!
Thank you so much for your fantastic review, Jessica! We're thrilled to hear that you had a great experience with our service. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Great company, excellent customer service and my client was satisfied with the results!
Response from the owner · 2 weeks ago
Thank you so much for your kind words, Sarah! We're thrilled to hear that you and your client were satisfied with our service. We appreciate your support and look forward to serving you again in the future!
Dennis is the most thorough plumber, with amazing skills, and extremely compassionate about the concerns of the customer. Austin Area Plumbing is a very qualified company and I am happy to have found, and will continue doing business with them.
Price assessment: Great price
Price: $200–400
Services: Garbage disposal installation
Response from the owner · 3 weeks ago
Thank you so much for your kind words, Chris! We're thrilled to hear that Dennis made such a positive impression with his thoroughness and compassion. Your satisfaction means the world to us, and we look forward to serving you again in the future!
Austin Area Plumbing is responsive, quick to arrive, and provide fair pricing for completing repairs. They’re the only plumber I use on my projects. Chelsea is also super friendly and helpful. Give them a call for any of your plumbing needs!
Thank you so much for your fantastic review, Dylan! We’re thrilled to hear that you find our team responsive and our pricing fair. Chelsea and the rest of our crew appreciate your kind words and look forward to assisting you with your plumbing projects in the future!
They showed up within the promised window, and cleaned my drain - I appreciate the service! Price was reasonable for the work they did.
Price assessment: Reasonable price
Price: $200–400
Services: Drain cleaning
Response from the owner · 3 weeks ago
Thank you, David, for your wonderful feedback! We're thrilled to hear that our team arrived on time and provided you with quality service at a reasonable price. We look forward to serving you again for any future plumbing needs!
