Josh Pearson3 reviews
Dr. Cook & The Staff are top notch! Very friendly and very thorough. Highly recommend!
Review from Google · view on Google
Austin City Dental
Austin City Dental at a glance
Reviewers at Austin City Dental, which holds a 5/5 rating from 683 reviews, frequently praise the friendly staff, thorough examinations, and efficient handling of routine cleanings and emergencies. Patients highlight the practice's consultative approach, noting that providers address concerns without pushing unnecessary treatments. However, several lower-rated reviews criticize a recent policy change requiring patients to pay full costs upfront before seeking insurance reimbursement, describing the process as inconvenient and a burden on loyalty.
- Google rating: 5.0 out of 5 from 683 reviews (98% five-star).
- Reviews on this page: 683 Google reviews (520 with written comments, 7 with photos).
- Owner responses: the business replied to 90% of reviews.
- Most recent review: October 24, 2026.
- Service: Dentist serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★683 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Tracey Riesgraf2 reviews
This was my first visit to this office and the entire experience was first class. From the warm welcome I received at the front office, to the kind dental assistant, Dr. Hernandez and the hygienist. The visit was extremely thorough setting a sound baseline for future appointments. This is a privately owned dental practice with no gimmicks or attempts to “sell” me on treatments or upgrades that I don’t need. I highly recommend this office for honest, thorough and individualized treatment.
Review from Google · view on Google
Bryne Sotman4 reviews
Exceptional service and friendly staff.
Response from the owner · 2 days ago
Thank you, Byrne! We appreciate you
Review from Google · view on Google
Carla Molina12 reviews
Best experience one can have at the dentist! Both Dr. Cook and Dr. Hernandez are amazing, and they have the best staff! There’s always good music playing and the whole team does a fantastic job 👏
Response from the owner · Edited 2 days ago
It’s always great to see you, Carla! Thank you for your kind words
Review from Google · view on Google
Anne Stirling1 review
It is always a terrific experience at Austin City Dental. Everyone in the office is friendly, professional and so kind. Martina has been my dental hygienist for many years. She is amazing. Dr. Cook is competent, caring and just a wonderful dentist. Wouldn’t go anywhere else for dental care. Thank you Austin City Dental!
Response from the owner · 5 days ago
We appreciate your many decades of trust, Anne!
Review from Google · view on Google
william mcleroy6 reviews
I love Austin Citi dental and Martina, she’s awesome. She’s always very thorough, considerate, and kind.
Response from the owner · 5 days ago
It's always a pleasure to see you, William! Thank you for your kind words
Review from Google · view on Google
Gwen HurstLocal Guide · 24 reviews
I've been going to Austin City Dental for almost 20 years. The staff is kind and friendly and Dr. Cook is highly qualified and experienced. I recommend them to everyone!
Response from the owner · 6 years ago
Thank you for the feedback, Gwen! Great seeing you recently.
Review from Google · view on Google
Emily Black3 reviews
Love Austin City Dental - they are thorough, very kind, and efficient. Excellent dental care
Response from the owner · a week ago
We appreciate you and your review, Emily!
Review from Google · view on Google
Jerry ELocal Guide · 27 reviews
Great experience at Austin City Dental for my semiannual teeth cleaning. Jesse is an excellent hygienist and she answered all my questions about proper home care for my teeth.
Response from the owner · 4 years ago
Thank you for taking time to leave a review, Jerry!
Review from Google · view on Google
MC (MC)Local Guide · 24 reviews
Had a wonderful experience with Chelsea and Dr. Cook, they addressed all of my dental concerns and made me feel at ease.
Response from the owner · 3 years ago
Thank you, MC! It was great getting to know you
Review from Google · view on Google
Business details
- Address: 1500 W 38th St #37, Austin, TX 78731
- Phone: (512) 451-8256
- Website: austincitydental.com
- Service area: Austin, TX