Austin Film Solutions logo

Austin Film Solutions

Window tinting service · West Lake Hills, TX · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 211 window tinting servicesPosition by Experts Score among all companies we track in this category. · better than 84%
5.0 ★★★★★ 62 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
85%reviews answered by the owner
Oct 2026latest review

Austin Film Solutions at a glance

Customers consistently praise the attention to detail, professional communication, and friendly staff during window tinting, paint protection film, and ceramic coating services. Many reviewers highlight the fair pricing, timely completion of work, and the shop's willingness to accommodate urgent schedules or address post-installation concerns. With a perfect 5.0 rating from 62 reviews and high owner responsiveness, no recurring criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 62 reviews (100% five-star).
  • Reviews on this page: 62 Google reviews (60 with written comments, 18 with photos).
  • Owner responses: the business replied to 85% of reviews.
  • Most recent review: October 14, 2026.
  • Service: Window Tinting Service serving West Lake Hills, Texas.

Data from Google, last updated November 2, 2026.

Score profile vs other window tinting services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

Satisfaction100Reliability98Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 96)Reliability: 98 (median 94)Momentum: 100 (median 100)
Austin Film SolutionsWindow Tinting Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Austin Film Solutions: 100/100 on this factor. Category median: 96.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Austin Film Solutions: 98/100 on this factor. Category median: 94.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Austin Film Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
–

Bar = this company · dark tick = category median.

Star ratings

62 Google reviews we collected

  • 5 stars62100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 60 written reviews

  • Praise11599%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3127%
  • Staff & attitude2522%
  • Would recommend2421%
  • Speed & response1210%
  • Communication1210%
  • Price & value76%
  • Honesty & trust54%

What customers talk about

We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Thank you for doing an amazing job on our car and for being a delight to work with.”
  • “She’s friendly and professional, as is everyone in her shop.”
  • “I appreciate the great communication throughout the project, and recommend their services!”
  • “All of the work is professional and completed in a timely manner.”
  • “Communication was excellent as well and the pricing more than fair.”
  • “The pricing was very fair for the quality of work and peace of mind knowing my paint is protected from dings, chips, and damage.”
  • “Angel is the best in the business , I travel across Texas Just because I trust that it will turn out perfect everytime.”

People customers mention

  • Angel 18 reviews
  • Porsche 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Mark14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Angel and her team are the best. Thank you for doing an amazing job on our car and for being a delight to work with.

Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Angel and her team once again did an outstanding job not only on the PPF, but also on the ceramic coating and window tinting. Austin Film Solutions was extremely careful with our Cayenne, ensuring every step of protection was expertly applied and properly cured. We had to drive to Colorado shortly after AFS…

Customer photo from Jeff's review
MarkLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Angel and her staff did a fantastic job on my vehicle. All of the work is professional and completed in a timely manner. I appreciate the great communication throughout the project, and recommend their services!

Customer photo from Mark's reviewCustomer photo from Mark's review
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Angel and her team did a fantastic job on our door PPF installation! They were able to do the work while we waited because we had just bought the car and needed to head back to Denver so we really couldn’t wait to make an appointment. They were friendly and professional and took great care of our Porsche! Highly recommended!!!

MarioLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Came to get my PPF serviced since I had an encounter with a fence. They worked with me on the best option to remedy the situation within my budget. Great communication and fast service.

FlinLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fantastic experience from beginning to end. The staff is so friendly and they have some nice amenities in their waiting room. On top of that, their prices beat the competition for the same product. I will definitely be going back whenever I need tint. Please support this locally owned Austin business!

Photos

Customer reviews

5.0 ★★★★★ 62 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Mark Hood14 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Angel and her team are the best. Thank you for doing an amazing job on our car and for being a delight to work with.

Jeff Moore1 reviewTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Angel and her team once again did an outstanding job not only on the PPF, but also on the ceramic coating and window tinting. Austin Film Solutions was extremely careful with our Cayenne, ensuring every step of protection was expertly applied and properly cured. We had to drive to Colorado shortly after AFS completed the work and our car stayed clean. We watched rain drops bead-up and slide off the hood. Angel, the owner of AFS is easy to work with. She’s friendly and professional, as is everyone in her shop. Very well done Austin Film Solutions!

Mark NolanLocal Guide · 34 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Angel and her staff did a fantastic job on my vehicle. All of the work is professional and completed in a timely manner. I appreciate the great communication throughout the project, and recommend their services!

Denise Warzel4 reviewsTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Angel and her team did a fantastic job on our door PPF installation! They were able to do the work while we waited because we had just bought the car and needed to head back to Denver so we really couldn’t wait to make an appointment. They were friendly and professional and took great care of our Porsche! Highly recommended!!!

MarioLocal Guide · 25 reviewsTotal number of Google reviews Mario has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came to get my PPF serviced since I had an encounter with a fence. They worked with me on the best option to remedy the situation within my budget. Great communication and fast service.

Flin FlonLocal Guide · 35 reviewsTotal number of Google reviews Flin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic experience from beginning to end. The staff is so friendly and they have some nice amenities in their waiting room. On top of that, their prices beat the competition for the same product. I will definitely be going back whenever I need tint. Please support this locally owned Austin business!

QLocal Guide · 37 reviewsTotal number of Google reviews Q has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic attention to detail and work on my 50th Anniversary Porsche 911. Communication was excellent as well and the pricing more than fair. Highly recommend

HamzaLocal Guide · 42 reviewsTotal number of Google reviews Hamza has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One of the best experiences I’ve had. The attention to detail from the wrap to the tinting is unparalleled. I loved working with Angel and her incredible team. Very thankful to have come across this place and will continue to do so. Ask for Angel and she will take care of you.

Response from the owner · 2 years ago

Thank you so much for the wonderful feedback! We’re thrilled to hear that you had a great experience and appreciated our attention to detail on your wrap and tinting. It was a pleasure working with you, and we’re grateful to have earned your trust. We look forward to continuing to take care of your automotive needs in the future!

Mark D S6 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is legit. No questions about it!

Response from the owner · 4 months ago

Thank you so much for the kind words! We truly appreciate you taking the time to leave us a review. It means a lot to our team, and we're grateful you trusted Austin Film Solutions with your vehicle. We look forward to seeing you again in the future!

Matt Nesbitt7 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Angel and her crew took care of us with the highest of quality and service! We've taken two cars here now, and I will be coming back when we have the next one too.

Response from the owner · 4 months ago

Thank you so much for your continued trust and support! It means the world to us that you've chosen Austin Film Solutions for not just one, but two of your vehicles. Our entire team takes great pride in delivering the highest level of quality and service, so hearing this truly makes our day. We can't wait to help protect your next vehicle when the time comes. Thank you again!

Austin Film Solutions on Google Maps →

Business details