I own my home for over 40 years and this is my third garage door replacement and repair. I shopped around and Garage Door Solutions is the best price in town. Most company's asked for a $75 deposit just to come look at the door. I called on a Sunday. They asked to text them photos of the door inside and outside. I was thrilled the price was affordable and best locally. I scheduled an appointment for the next day. Not days later mind you. A tech arrived punctually, prepared, equiped, was very efficient, friendly, confident and professional. I asked regarding my 40 plus year old garage door opener. They complimented on its long life however educated me on how a newer model would support the double door and less noisey. I asked for an estimate and they texted me later in the day informing me at 4:30 pm they could schedule it for same day. I accepted and the garage opener was also replaced within the hour. I was educated again how things worked. Every part is brand new has a 10 year warranty. It included the door, new rails, sensors, garage opener, two car remote controls, an outdoor keypad programed all I had to do was enter my code number. I was impressed with the impecable customer service. The experience was amazing. Thumbs up to a fantastic job well done!
Austin Garage Door Solutions Same Day Garage Door Repair
Austin Garage Door Solutions Same Day Garage Door Repair at a glance
Customers frequently cite rapid same-day response times, transparent pricing via text photos, and efficient repairs for springs, openers, and full door replacements. Recurring themes highlight punctual technicians and clear communication, though some reviews note rushed installations or disputes over quoted costs. One low-star review alleged a technician failed to perform a paid repair and did not secure the door, while another claimed misleading advice regarding panel replacement.
- Google rating: 5.0 out of 5 from 421 reviews (98% five-star).
- Reviews on this page: 421 Google reviews (397 with written comments, 8 with photos).
- Owner responses: the business replied to 55% of reviews.
- Most recent review: November 10, 2026.
- Service: Door Repair Service serving Austin, Texas.
Data from Google, last updated November 11, 2026.
Star ratings
421 Google reviews we collected
- 5 stars41498%
- 4 stars31%
- 3 stars10%
- 2 stars00%
- 1 star31%
Praise vs complaints
Phrases our text analysis found in 397 written reviews
- Praise1,00499%
- Complaints131%
Topic share
How often each topic comes up in the written reviews
- Speed & response28828%
- Price & value16917%
- Staff & attitude16817%
- Would recommend15515%
- Quality & results15215%
- Communication525%
- Honesty & trust333%
What customers talk about
We read 397 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Then we proceeded to exchange text messages until scope/price were confirmed and scheduled an appointment for first thing the next day.”
“I was thrilled the price was affordable and best locally.”
“…you need a whole nee garage door" thats it so i hope no one else gets over charged do some research before calling him…”
“A tech arrived punctually, prepared, equiped, was very efficient, friendly, confident and professional.”
“I highly, highly recommend Austin Garage Door Solutions and will definitely use them in the future!”
“Based on our experience, I would strongly recommend getting everything in writing, avoiding payment through Zelle, and thinking twice before doing bus…”
“We had great service from Austin Garage Door Solutions.”
“I damaged my garage door opener and they responded quickly.”
“They have excellent response time, communication is on point, and are very thorough with their job.”
“If you are in need of fast, reliable, and affordable garage door repair, this company is perfect for you!”
People customers mention
- Joe 67 reviews
- Jose 5 reviews
- Santos 4 reviews
- Robert 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 421 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
This company exceeded expectations! I called after normal business hours and they answered. Then we proceeded to exchange text messages until scope/price were confirmed and scheduled an appointment for first thing the next day. The technician showed up on time and was professional and efficient. No complaints or even notes for that matter. All in all my garage door was barely inoperable for 12 hours, that’s a pretty good response time.
- Price assessment: Reasonable price
- Services: General repairs & installation
Thank you for your outstanding review and for trusting Austin Garage Door Solutions LLC! As a family-owned business, we take pride in delivering prompt, professional service, honest pricing, and quality workmanship. We understand that garage door problems can’t wait, which is why customer satisfaction and fast response times are our top priorities. We’re glad we exceeded your expectations and earned your trust. We truly appreciate your business and look forward to serving you again!
Really positive experience with service within a few hours of my call, in the evening, to replace broken springs that made my garage door inoperable. The door wasn't working quite properly after initial repair, but the technician came back immediately to put the final touches on. Fair price and great overall service. Would recommend.
- Price assessment: Reasonable price
- Services: General repairs & installation
Thank you so much Austin for the thoughtful 5-star review! We know a broken garage door spring is never fun, especially last minute! We’re glad we could get you taken care of same day. It’s great to hear our team made a strong impression from that first call all the way through the service. We truly appreciate your recommendation and your trust in us. If you ever need anything down the road, we’re just a call away!
Prompt service for last minute discovery on a work morning. Got the spring changed and ordered parts all before lunch.
- Price assessment: Reasonable price
Thanks for the great review means the world to us.
We had great service from Austin Garage Door Solutions. Called & they came within an hour. Fast, efficient & fair price.
- Services: General repairs & installation
Thank you so much really appreciate the great feedback.
Such amazing service and great communication! Our garage door broke in the morning and by 4pm the same day it was fixed. Really recommend them as company!
- Price assessment: Great price
- Services: General repairs & installation
Tammy Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!
I highly recommend them! They previously installed the springs on my garage door, and when I recently noticed that one of the wheels had come out, they were able to come by on very short notice. They arrived quickly, fixed the issue efficiently, and charged a very reasonable price. I’m very happy with their service and will definitely call them again if I need any future repairs!
- Price assessment: Reasonable price
- Services: General repairs & installation
Michelle thanks for the awesome review! It was a pleasure getting your garage door back working. If you ever need anything in the future, we’re always here to help.
Roy replaced garage door opener
Thank you.
This morning I went to open the garage door and it wouldn't open; broken spring. I called Austin Garage Door; lightning fast response. Quailty work. 5 star!
Glad we could come save the day! :) We appreciate your great 5 star review means the world to us.
⭐☆☆☆☆ Avoid Austin Garage Door Solutions Same Day Service Garage Door Repair. We paid $1,800 through Zelle for a garage door service call, and what we received for that money was completely unacceptable. They came out, looked at the garage door, and **did not perform the repair we paid for**. They did not even properly secure the door before leaving. Charging someone $1,800 and leaving them with essentially the same problem — and a door that was not even made safe — is beyond disappointing. We expected professional service, actual work to be completed, and at the very least for the garage door to be left secured. Instead, we were left out $1,800 with virtually nothing to show for it. Based on our experience, I would strongly recommend getting everything in writing, avoiding payment through Zelle, and thinking twice before doing business with this company. We are reporting him to the BBB as well as Zelle and our bank. He is refusing to give our money back even though we did not receive the service.
- Price assessment: Overpriced
There are always two sides to every story, and because our family-owned business is being publicly accused of being “shady,” we feel it is important to provide the facts. Anthony Lorello, owner of American Platinum Door & Gate in Solon, Ohio, hired our company for an emergency commercial garage door service call at approximately 12:00 a.m. midnight.The after-hours pricing was provided and agreed to, payment was made via Zelle, and it was explained that additional charges would apply if further work or replacement was necessary. We have retained the relevant texts and call records documenting the authorization. Our 2 technician showed up and responded after midnight and made a good-faith effort to repair the door, but unfortunately it was beyond a reasonable and safe repair and required replacement. We then provided a heavily discounted replacement price. When a full refund was requested, we explained that our 2 technicians cannot respond to an authorized commercial emergency call at midnight, travel to the property, diagnose the problem, and attempt repairs at no charge. Nevertheless, we offered a 50% refund as a good-faith compromise while still honoring the discounted replacement price. That offer was refused, and we were told negative complaints would be posted on Google and with the BBB. It is important to note that American Platinum Door & Gate is itself a garage door company that hired us to perform this out-of-state work, so they understand the costs associated with emergency after-hours service. Anyone concerned is welcome to independently review the publicly available Google feedback for both companies. Austin Garage Door Solutions LLC is a family-owned business, and we work extremely hard for our reputation. Our offer to resolve this professionally and fairly remains open. We will always try to make things right, but we will also respectfully defend our company when only one side of the story is being presented they still haven’t replied back to us on resolving this matter looks like they just want to hurt our Buisness please don’t judge our company based on another competitor that hired us to do there job but didn’t like the honest truth that there commercial Garage Door was Beyond Repair and needed full replacement.
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Business details
- Address: 6511 Sunstrip Dr, Austin, TX 78745
- Phone: (512) 709-3704
- Website: austintxgaragedoorsolutions.com
- Service area: Austin, TX