Google reviewers rate this Austin moving and storage service 4.9 out of 5 based on 1,514 reviews. Customers frequently highlight punctual arrivals, efficient crews, careful handling of furniture, and accurate pricing estimates. Recurring themes include friendly communication and smooth coordination for local moves. However, some lower-rated reviews cite issues with damaged items, incomplete loads requiring customer intervention, and difficulties accessing storage units on weekends.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Casey, Moe and Brian were amazing. They took care of everything for us.
Thank you so much for the update, Lyndsey! 😊 We're so glad Casey, Moe and Brian took such great care of everything for you, and we'll be sure to pass your kind words along to them. We truly appreciate your continued support of Heavenly Moving! ⭐
perfect! On time. Efficient. Straightforward and reasonable pricing.
Thank you so much, Kimphuong! On time, efficient, and straightforward is exactly the experience we aim to deliver on every move. We truly appreciate your kind words and the 5 stars! ⭐
Chase and his team were outstanding. Attention to detail was top-notch. The best part were the attitudes of each and every one of the team members. They were gracious, very hard-working, and very accommodating. Best moving experience possible. Strongly recommended!
Thank you for this wonderful review! We're so glad Chase and his team made it the best moving experience possible — their attention to detail and great attitudes are what we're proudest of. We'll be sure to share your kind words with the whole crew! 🙌
Kasey and his team were great!
Thank you so much, Heather! We're so glad Kasey and his team took great care of you, and we'll be sure to pass along your kind words. We truly appreciate you choosing Heavenly Moving! ⭐😊
I hired Heavenly Moving for my October 1st move, and it was the worst moving experience I’ve ever had. I spent $1,100 total on the move and tips, and it absolutely was not worth it. They broke my TV and several fragile items, and they didn’t load everything. I had to rent a U-Haul pickup truck and haul the remaining belongings myself. Paying movers only to finish the job yourself is frustrating enough then discovering your belongings are broken makes it even worse. I tipped each mover $100 before finding out my TV was broken. One of the movers also smelled like beer when he arrived. I can’t say whether he had been drinking, but it was concerning. For $1,100, I expected professional service and careful handling of my belongings. Instead, I was left with damaged items, extra expenses, and a move I had to finish myself. Extremely disappointed. I would not recommend Heavenly Moving.
Guys were incredible. Kept all fragile items well protected and nothing got dirt or damaged. Had two pickup locations and 1 drop off. Was quoted for 5 hours and the crew finished in 4. All 3 workers were very respectful and I could not be happier with the service
Thank you so much, Dyllan! We're thrilled to hear our crew kept all of your fragile items safe and sound across both pickup locations 😊 Finishing ahead of schedule is always a great feeling — we're so glad the team delivered an efficient, respectful experience. We truly appreciate you trusting Heavenly Moving! ⭐
Nick, Shaun, and Mello were absolutely wonderful. On time, communicative, and personable. Moving is never easy, but they made it significantly easier and doable for a family with two toddlers. I can't recommend them enough!
Thank you so much, Lura! We're so glad Nick, Shaun, and Mello made your move easier — especially with two little ones in the mix! Your kind words mean the world to our team. We truly appreciate you choosing Heavenly Moving! 😊❤️
Quick and very friendly, treated my belongings with care and everything was packed perfect and unloaded with care. I would hire these guys again when I decided to move.
Thank you so much, Marnie! 😊 We're so glad our team treated your belongings with the care they deserve — that's always our top priority. We'd love to help you again whenever your next move comes around! ⭐
Great job! Jessie, Javi & Adrian were awesome! Arrived on time. Took great care of our furniture and things. Set up went perfectly. They were very polite and courteous! I would definitely use them again!
Thank you, Jana! 🙌 Jessie, Javi, and Adrian will be thrilled to hear this — arriving on time and handling everything with care is exactly what we strive for. We appreciate you trusting us with your move and hope to help you again in the future! 😊
Great, efficient movers, I’ve used them 4 times and they are incredible
Thank you so much, Brian! 😊 We're thrilled to have earned your trust over four moves — it truly means the world to our team. We always strive for efficiency and care, and it's wonderful to know we've delivered every time. We look forward to being your go-to movers whenever you need us again! ⭐