Google reviewers rate Austin's Greatest Plumbing five stars based on 339 reviews, with the owner responding to ninety percent of them. Customers frequently cite punctuality, clear communication, and reasonable pricing for services like water heater replacement, leak repair, and fixture installation. Technicians are noted for explaining repairs and testing work before leaving. The primary criticism involves missed appointments due to small staffing, with isolated complaints alleging unnecessary repairs or lack of transparency regarding diagnostics.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Star and Jonathan are awesome! They got us fixed right up. When they were checking the water flow, they realized another issue and fixed it right away - even when it would’ve been easier for them to glaze over it after a long day of work. Top notch service, highly recommend.
Star and Jonathan were great!
Star was great fast friendly and very helpful.
This company is my new go-to. Caleb and Star came to my home and did an excellent job fixing the toilets in my home. Caleb repaired the master bath’s toilet and Star repaired the upstair’s bath. Both were professional, efficient, and made sure everything was working properly before leaving. They even explained to me what they repaired and why it needed to be repaired. I really appreciate both of their quality of work and attention to detail. I would definitely recommend this company to anyone looking for reliable plumbing services!
Star was super quick and communicative! Was thorough in diagnosing the problem and recommending alternative solitons/solutions!
Great service and follow up. Star was very professional and helpful.
Star has replaced our water heater and installed a new bathroom vanity. He is prompt, courteous and does rest work.
Star and Brian showed up on time and did an amazing job. Great work all around.
We are very happy with the job that Romie & Bryan did with the replacement of our old pressure reducing valve. Their work was clean, timely, and thorough. It was a pleasure to work with them.
Star was great and very informative! I definitely recommend him to others!