Auto Care Experts logo
Auto Care Experts
Mission Viejo, CA · 4.8★ (400)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%85+12.8Craft & service 20%77+15.4Value 10%67+6.7Momentum 8%73+5.8Track record 7%95+6.7Accountability 5%28+1.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73
RankPosition by Experts Score among all companies we track in this category.#6
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).—
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0%

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Auto Care Experts for auto maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6

All 5 Google reviews tagged “Auto maintenance”

★★★★★ Galina · Edited 2 years ago

Over the years I’ve gone to a variety of auto shops but will be settling on Auto Care Experts from now on. This place has an outstanding customer service. The staff is knowledgeable, accommodating and courteous. I was also extremely happy with the fair pricing. ACE is offering a wide range of services and there is…

Auto battery replacementAuto maintenanceOil change
★★★★★ Alex · Edited 3 years ago

We have been using services of Auto Care Experts to maintain our cars for years - the professionalism, quality of service are outstanding, the cost is reasonable. I would definitely recommend reaching out to Serge and team for any car repair needs.

Air & cabin filter replacementAuto body & trim repairAuto maintenance
★★★★★ Alexey · Edited 3 years ago

Amazing service, very professional and affordable. Did the same work as in Lexus dealership but 40% off

Auto maintenanceGeneral repairs & maintenanceWheel alignment
★★★★★ Kayla · Edited 3 years ago

Always great service here! I am in and out quickly and they always do a great job on my car.

Auto maintenanceOil changeTire rotations
★★★★★ Elena · Edited 4 years ago

They always go above and beyond your needs, really helpful👍🏻

Auto maintenance

Why it scores 73How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%85+12.8Craft & service 20%77+15.4Value 10%67+6.7Momentum 8%73+5.8Track record 7%95+6.7Accountability 5%28+1.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction68
Reliability85
Craft & service77
Value67
Momentum73
Track record95
Accountability28

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