MOBILE AUTO MECHANICS · MISSION VIEJO, CA
Auto Care Experts logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%85+12.8Craft & service 20%77+15.4Value 10%67+6.7Momentum 8%73+5.8Track record 7%95+6.7Accountability 5%28+1.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Auto Care Experts

Better than 80% of mobile auto mechanics · #6 of 30

4.8★400 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 3.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
38%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Auto Care Experts for electrical

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6

All 9 Google reviews tagged “Electrical”

★★★★★ Vitaliy · 3 years ago

These guys are very professional ! Finally found honest auto repair shop in the area ! Highly recommend to everyone !

Air & cabin filter replacementElectricalElectrical repair
★★★★★ Alice · Edited 3 years ago

Serge & Wayne are great to work with. Friendly, reliable and they have dependable mechanics to get car running smoothly again in a timely manner. I highly recommend.

ElectricalGeneral repairs & maintenanceOil change
★★★★★ Irina · Edited 4 years ago

100% highly recommend!

ElectricalElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism
★★★★★ Larisa · 4 years ago

I trust them and I am calm about my car now.

ElectricalAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
★★★★★ William · 5 years ago

Had a short in the wiring of my classic Trans Am. These folks diagnosed the issue and had the car repaired and running again the same day. Have been very pleased with their work and follow up. Highly recommend them.

Electrical+ Punctuality+ Quality+ Professionalism
★★★★★ Vladimir · 5 years ago

Good diagnostics and communication, optimal choice of parts/pricing, fast and quality work, customer friendly. Very nice facility, conveniently located.

Air & cabin filter replacementBrakesElectrical
★★★★★ Steve · Edited 2 years ago

Rating only, no written review.

Electrical repairElectrical
★★★★★ RusskaStore · 5 years ago

Rating only, no written review.

Air & cabin filter replacementElectrical+ Quality
★★★★★ Jimmie · 6 years ago

Rating only, no written review.

BrakesElectrical+ Punctuality+ Professionalism

vs category

Blue = Auto, grey = mobile auto mechanics average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (12 reviews)2024-Q2: 5.00★ (19 reviews)2024-Q3: 4.64★ (11 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q1: 5.00★ (5 reviews)2025-Q2: 5.00★ (3 reviews)2025-Q3: 5.00★ (1 reviews)2025-Q4: 5.00★ (7 reviews)2026-Q1: 5.00★ (4 reviews)2026-Q2: 5.00★ (1 reviews)2026-Q3: 5.00★ (2 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%85+12.8Craft & service 20%77+15.4Value 10%67+6.7Momentum 8%73+5.8Track record 7%95+6.7Accountability 5%28+1.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
68
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
85
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
77
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
67
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
73
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
95
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
28

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+47 / −0
Professionalism
+62 / −0
Responsiveness
+0 / −0
Punctuality
+44 / −0
Value
+43 / −0

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