Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%83+29.1Reliability 15%91+13.7Craft & service 20%97+19.4Value 10%69+6.9Momentum 8%81+6.5Track record 7%96+6.7Accountability 5%30+1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREAuto Care Experts
Mission Viejo, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 68 mobile auto mechanics · 4.8★ from 400 Google reviews
Report card
Percentile vs other mobile auto mechanics (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Auto Care Experts is better than 83% of mobile auto mechanics.A
83
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Auto Care Experts is better than 91% of mobile auto mechanics.A
91
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Auto Care Experts is better than 97% of mobile auto mechanics.A
97
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Auto Care Experts is better than 69% of mobile auto mechanics.B
69
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Auto Care Experts is better than 81% of mobile auto mechanics.A
81
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Auto Care Experts is better than 96% of mobile auto mechanics.A
96
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Auto Care Experts is better than 30% of mobile auto mechanics.D
30
Reviews for your job
Customers hired Auto Care Experts for 8 kinds of job.
Auto Care Experts for general repairs
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 25%Reasonable 75%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 39 | — |
| Oil change | 27 | — |
| Air & cabin filter replacement | 15 | — |
| Brakes | 13 | — |
| Body & Trim | 12 | — |
| Auto engine diagnostic | 9 | — |
| Wheel alignment | 9 | — |
| Electrical | 9 | — |
