MOBILE AUTO MECHANICS · MISSION VIEJO, CA
Auto Care Experts logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%85+12.8Craft & service 20%77+15.4Value 10%67+6.7Momentum 8%73+5.8Track record 7%95+6.7Accountability 5%28+1.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Auto Care Experts

Better than 80% of mobile auto mechanics · #6 of 30

4.8★400 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 3.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
38%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Auto Care Experts for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5

All 9 Google reviews tagged “Wheel alignment”

★★★★★ Alex · Edited 3 years ago

We have been using services of Auto Care Experts to maintain our cars for years - the professionalism, quality of service are outstanding, the cost is reasonable. I would definitely recommend reaching out to Serge and team for any car repair needs.

Air & cabin filter replacementAuto body & trim repairAuto maintenance
★★★★★ Caroline · Edited 3 years ago

Always fair and efficient, All types of vehicles are welcome. It was great to locate this business, because everyone there knows the resources that will be the best for your auto.

Auto A/C replacementAuto emissions testingBattery
★★★★★ Андрей · Edited 3 years ago

Excellently

Air & cabin filter replacementAuto battery maintenanceAuto brake replacement
★★★★★ Alexey · Edited 3 years ago

Amazing service, very professional and affordable. Did the same work as in Lexus dealership but 40% off

Auto maintenanceGeneral repairs & maintenanceWheel alignment
★★★★★ Vartan · 4 years ago

From the beginning I felt comfortable leaving the car with Serge at Auto Care Experts, he made us feel comfortable and he was professional, showed much care for our needs. Let me just start to say that this was not an ordinary Body repair. The Audi had severe damage (over $30K) at the front end left and right. Serge…

Auto body & trim repairAuto body & trim replacementBody & Trim
★★★★★ Fritz · Edited 11 months ago

Rating only, no written review.

TransmissionSteering & suspension repairEngine repair
★★★★★ Wendy · Edited 2 years ago

Rating only, no written review.

Wheel alignment
★★★★★ James · 4 years ago

Rating only, no written review.

Air & cabin filter replacementWheel alignment
★★★★★ Victoria · 6 years ago

Rating only, no written review.

Auto detailingCar waxingAuto interior vacuuming+ Punctuality+ Quality+ Professionalism

vs category

Blue = Auto, grey = mobile auto mechanics average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (12 reviews)2024-Q2: 5.00★ (19 reviews)2024-Q3: 4.64★ (11 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q1: 5.00★ (5 reviews)2025-Q2: 5.00★ (3 reviews)2025-Q3: 5.00★ (1 reviews)2025-Q4: 5.00★ (7 reviews)2026-Q1: 5.00★ (4 reviews)2026-Q2: 5.00★ (1 reviews)2026-Q3: 5.00★ (2 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%85+12.8Craft & service 20%77+15.4Value 10%67+6.7Momentum 8%73+5.8Track record 7%95+6.7Accountability 5%28+1.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
68
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
85
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
77
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
67
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
73
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
95
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
28

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+47 / −0
Professionalism
+62 / −0
Responsiveness
+0 / −0
Punctuality
+44 / −0
Value
+43 / −0

Compare with