Analyzing 5,451,1415.5M ReviewsFor 14,66714.7K Experts

Experts Reviews · Company report
Auto Care Experts logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%85+12.8Craft & service 20%77+15.4Value 10%67+6.7Momentum 8%73+5.8Track record 7%95+6.7Accountability 5%28+1.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Auto Care Experts

Mission Viejo, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 30 mobile auto mechanics · 4.8★ from 400 Google reviews

📞 Call (949) 588-9813Request a call backWebsite ↗

Report card

Percentile vs other mobile auto mechanics (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and reliability; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Auto Care Experts is better than 68% of mobile auto mechanics.B
68
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Auto Care Experts is better than 85% of mobile auto mechanics.A
85
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Auto Care Experts is better than 77% of mobile auto mechanics.B
77
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Auto Care Experts is better than 67% of mobile auto mechanics.B
67
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Auto Care Experts is better than 73% of mobile auto mechanics.B
73
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Auto Care Experts is better than 95% of mobile auto mechanics.A
95
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Auto Care Experts is better than 28% of mobile auto mechanics.D
28

Reviews for your job

Customers hired Auto Care Experts for 8 kinds of job.

Auto Care Experts for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9

All 16 Google reviews tagged “Air & cabin filter replacement”

Bob11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brought car in for a broken tail light. Auto Care was able to oorder the replacement and make the repair quickly.

Great priceOil change
Pat13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I appreciate that they didn't try to "sell" me on something to up their invoice to me.

Air & cabin filter replacementAuto battery maintenanceOil change+ Quality+ Professionalism
ВасильLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Everything works well. The speed changes smoothly. Thanks you so much. Good luck guys!

Air & cabin filter replacementAuto battery replacement
AlexLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have been using services of Auto Care Experts to maintain our cars for years - the professionalism, quality of service are outstanding, the cost is reasonable. I would definitely recommend reaching out to Serge and team for any car repair needs.

Air & cabin filter replacementAuto body & trim repairAuto maintenance
Андрей2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellently

Air & cabin filter replacementAuto battery maintenanceAuto brake replacement
Vitaliy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are very professional ! Finally found honest auto repair shop in the area ! Highly recommend to everyone !

Air & cabin filter replacementElectricalElectrical repair
Vad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Спасибо!!!! Долго искал хороший сервис, и все таки удалось найти. Быстрое обслуживание. Рекомендации по ремонту - только по делу, ничего лишнего. Все аккуратно. Если, думаете и ищите сервис! То смело приезжайте. Ремонтировал уже второе авто!!!!

Air & cabin filter replacementBrakesGeneral repairs & maintenance
Juan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Son muy amables y te explican cualquier otra cosa que tu vehículo necesite

Air & cabin filter replacement
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Taken several cars there - they’re always communicative, professional, and reasonably priced. Highly recommended!

Air & cabin filter replacementBody & TrimGeneral repairs & maintenance+ Quality+ Professionalism
Trevor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Apr 2021 update: I no longer live in the area, but the quality and value are just too good compared the auto businesses out where I'm at in 29palms. After some questionable local experiences, I made a special trip back to the area mainly to have my vehicle serviced in a place where I don't have to worry about being…

Air & cabin filter replacementBody & TrimAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Vladimir1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Good diagnostics and communication, optimal choice of parts/pricing, fast and quality work, customer friendly. Very nice facility, conveniently located.

Air & cabin filter replacementBrakesElectrical
MarkLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My first time here. Beat MB dealers quote by hundreds. Good clean shop, quick check-in and job done as expected. I will be back on a regular basis!

Air & cabin filter replacementGeneral repairs & maintenanceOil change+ Value
Dmytro2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrakesOil change
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementWheel alignment
RusskaStore5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementElectrical+ Quality
MimiLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementOil change+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance39—
Oil change27—
Air & cabin filter replacement15—
Brakes13—
Body & Trim12—
Auto engine diagnostic9—
Wheel alignment9—
Electrical9—

Compare with

AutoNation Mobile Service Irvine logoAutoNation Mobile Service IrvineExperts Score 75Mission Viejo · 4.92★SwiftFix Mobile Auto Repair logoSwiftFix Mobile Auto RepairExperts Score 73Mission Viejo · 5.00★Larry's Independent ServiceExperts Score 64Mission Viejo · 4.85★