Experts Reviews · Company report
Auto Care Experts logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%85+12.8Craft & service 20%77+15.4Value 10%67+6.7Momentum 8%73+5.8Track record 7%95+6.7Accountability 5%28+1.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Auto Care Experts

Mission Viejo, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 30 mobile auto mechanics · 4.8★ from 400 Google reviews

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Report card

Percentile vs other mobile auto mechanics (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and reliability; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Auto Care Experts is better than 68% of mobile auto mechanics.B
68
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Auto Care Experts is better than 85% of mobile auto mechanics.A
85
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Auto Care Experts is better than 77% of mobile auto mechanics.B
77
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Auto Care Experts is better than 67% of mobile auto mechanics.B
67
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Auto Care Experts is better than 73% of mobile auto mechanics.B
73
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Auto Care Experts is better than 95% of mobile auto mechanics.A
95
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Auto Care Experts is better than 28% of mobile auto mechanics.D
28

Reviews for your job

Customers hired Auto Care Experts for 8 kinds of job.

Auto Care Experts for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 12

All 9 Google reviews tagged “Auto engine diagnostic”

★★★★★ Василь · Edited 9 months ago

was satisfied with the service and attention of Auto Car Expert employees. The work was done qualitatively and in a timely manner. I hope for the same service in the future. Thank you.

Auto engine diagnostic
★★★★★ james · 3 years ago

They are professional, and honest they not charge extra without work I know some mechanic they try to make money for easy job, but this company not charge me extra.

Auto detailingAuto engine diagnosticElectrical repair
★★★★★ Aleksei · 3 years ago

Очень качественно, быстро и квалифицированно

Auto engine diagnosticGeneral repairs & maintenance
★★★★★ Alex · 4 years ago

I had a great experience with ACE. The shop is very nice and clean. They have identified a complex problem with my check engine light on a very old car. I would definitely recommend this shop to my friends.

Auto engine diagnostic
★★★★★ Larisa · 4 years ago

I trust them and I am calm about my car now.

ElectricalAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
★★★★★ Ben · 5 years ago

Great staff and super quick turn around. Thx.

BrakesAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
★★★★★ Trevor · Edited 5 years ago

Apr 2021 update: I no longer live in the area, but the quality and value are just too good compared the auto businesses out where I'm at in 29palms. After some questionable local experiences, I made a special trip back to the area mainly to have my vehicle serviced in a place where I don't have to worry about being…

Air & cabin filter replacementBody & TrimAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
★★★★★ Jennifer · Edited 6 years ago

They are a great team! Its very professional and quick!

Auto engine diagnosticGeneral repairs & maintenance
★★★★★ Jose · 4 years ago

Rating only, no written review.

BrakesAuto engine diagnosticTransmission+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance39—
Oil change27—
Air & cabin filter replacement15—
Brakes13—
Body & Trim12—
Auto engine diagnostic9—
Wheel alignment9—
Electrical9—

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