Experts Reviews · Company report
Auto Care Experts logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%85+12.8Craft & service 20%77+15.4Value 10%67+6.7Momentum 8%73+5.8Track record 7%95+6.7Accountability 5%28+1.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Auto Care Experts

Mission Viejo, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 30 mobile auto mechanics · 4.8★ from 400 Google reviews

📞 Call (949) 588-9813Request a call backWebsite ↗

Report card

Percentile vs other mobile auto mechanics (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and reliability; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Auto Care Experts is better than 68% of mobile auto mechanics.B
68
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Auto Care Experts is better than 85% of mobile auto mechanics.A
85
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Auto Care Experts is better than 77% of mobile auto mechanics.B
77
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Auto Care Experts is better than 67% of mobile auto mechanics.B
67
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Auto Care Experts is better than 73% of mobile auto mechanics.B
73
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Auto Care Experts is better than 95% of mobile auto mechanics.A
95
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Auto Care Experts is better than 28% of mobile auto mechanics.D
28

Reviews for your job

Customers hired Auto Care Experts for 8 kinds of job.

Auto Care Experts for electrical

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6

All 9 Google reviews tagged “Electrical”

★★★★★ Vitaliy · 3 years ago

These guys are very professional ! Finally found honest auto repair shop in the area ! Highly recommend to everyone !

Air & cabin filter replacementElectricalElectrical repair
★★★★★ Alice · Edited 3 years ago

Serge & Wayne are great to work with. Friendly, reliable and they have dependable mechanics to get car running smoothly again in a timely manner. I highly recommend.

ElectricalGeneral repairs & maintenanceOil change
★★★★★ Irina · Edited 4 years ago

100% highly recommend!

ElectricalElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism
★★★★★ Larisa · 4 years ago

I trust them and I am calm about my car now.

ElectricalAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
★★★★★ William · 5 years ago

Had a short in the wiring of my classic Trans Am. These folks diagnosed the issue and had the car repaired and running again the same day. Have been very pleased with their work and follow up. Highly recommend them.

Electrical+ Punctuality+ Quality+ Professionalism
★★★★★ Vladimir · 5 years ago

Good diagnostics and communication, optimal choice of parts/pricing, fast and quality work, customer friendly. Very nice facility, conveniently located.

Air & cabin filter replacementBrakesElectrical
★★★★★ Steve · Edited 2 years ago

Rating only, no written review.

Electrical repairElectrical
★★★★★ RusskaStore · 5 years ago

Rating only, no written review.

Air & cabin filter replacementElectrical+ Quality
★★★★★ Jimmie · 6 years ago

Rating only, no written review.

BrakesElectrical+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance39—
Oil change27—
Air & cabin filter replacement15—
Brakes13—
Body & Trim12—
Auto engine diagnostic9—
Wheel alignment9—
Electrical9—

Compare with

AutoNation Mobile Service Irvine logoAutoNation Mobile Service IrvineExperts Score 75Mission Viejo · 4.92★SwiftFix Mobile Auto Repair logoSwiftFix Mobile Auto RepairExperts Score 73Mission Viejo · 5.00★Larry's Independent ServiceExperts Score 64Mission Viejo · 4.85★