Google reviewers rate Auto Detail Supplies Outlet 4.8 out of 5 based on 103 reviews, with the owner responding to 76% of them. Customers frequently praise the knowledgeable staff who provide detailed guidance on product selection and application, as well as competitive pricing and the convenience of 24-hour water access. However, a small number of low-star reviews criticize the store for being overpriced compared to other locations and describe instances of condescending or unresponsive customer service.
Google rating: 4.8 out of 5 from 103 reviews (88% five-star).
Reviews on this page: 103 Google reviews (62 with written comments, 4 with photos).
Owner responses: the business replied to 76% of reviews.
Most recent review: May 27, 2026.
Service: Car Detailing Service serving Downey, California.
Data from Google, last updated November 10, 2026.
Star ratings
103 Google reviews we collected
4.8of 5
5 stars9188%
4 stars88%
3 stars11%
2 stars11%
1 star22%
Praise vs complaints
Phrases our text analysis found in 62 written reviews
91%praise
Praise4191%
Complaints49%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude2147%
Price & value920%
Quality & results716%
Would recommend511%
Communication24%
Honesty & trust12%
What customers talk about
We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The best part about it is that they have 24 hour water service super helpful when the store is close I don't have to worry about not getting water for my tank.”
“Looking for a supplier,salesman is extremely knowledgeable prices are fair.”
“I came by a couple weeks ago and I asked about some pads I needed & some sealant they gave me some great service .”
“These are very good quality products, I use them very often and I recommend them!”
“The guy was super friendly and knowledgeable, he answered all my questions.”
“The owner is amazing , I was about to ask question while he responded with honest feedback”
People customers mention
Robert5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Great customer service when I have question julio tells me in great detail on how to use it and when/where. Great product and the prices are great. The store looks neat and clean. The best part about it is that they have 24 hour water service super helpful when the store is close I don't have to worry about not getting water for my tank. I recommend to come in and check it out yourself. 5 Star store for sure.
Response from the owner · 5 months ago
Thank you Karma for your five star review. Im so happy to hear that you took advantage of our 24hr water dispenser. We know how important is is to start any car wash or detail with spot free water. Next time you are Downey stop by to say hello. 😊
Tony Rodriguez1 reviewiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Awesome customer service! Very helpful in choosing what brushes/products to use for specific rims. Great Store!
Response from the owner · a year ago
Thank you for the 5 star review! We're thrilled to hear you found our customer service helpful and our product selection top-notch. We appreciate your support!
Jeniffer8 reviewsiTotal number of Google reviews Jeniffer has written across all businesses on Google Maps, not just this one.
Good polish pads . Good sealant . I came by a couple weeks ago and I asked about some pads I needed & some sealant they gave me some great service . They know their stuff . My job came out great 👍 .
Response from the owner · a year ago
Hello Jorge 👋 Thank you for the 5 star review! We're thrilled to hear that our polish pads and sealant worked out well for you and that you were satisfied with our knowledgeable service. Your excellent results are what we strive for! 🙏
Tranquilino CarranzaLocal Guide · 91 reviewsiTotal number of Google reviews Tranquilino has written across all businesses on Google Maps, not just this one.
We're sorry to hear you felt our pricing was high. We strive to offer competitive rates while maintaining high-quality products. Thank you for your feedback.
Daniel Wright4 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
I believe his name is Julio... the dj. I came in to address a paint issue on my custom painted hood scoop. I have a ghosted tiki since my car is done in a Hawaiian theme. He not only guided me on how to fix it he asked 2 other professionals, one a master painer and the other a veteran detailer. Came out like a mirror. Thank you very much for all the help. You will always get me business.
Response from the owner · a year ago
Hello Daniel. Thank you for your fantastic review! We're thrilled to hear about your positive experience with Julio and the team, and the excellent outcome on your hood scoop. We look forward to serving you again!
Shannon BurghardtLocal Guide · 169 reviewsiTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Helpful staff and goes above and beyond for the customer. 10 out of 10 stars!
Response from the owner · 3 years ago
Hi Shannon! 🤗
A perfect 10 out of 10 stars from you? Wow, that's the best rating we could hope for! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Should you ever need anything else or have any more feedback, don't hesitate to get in touch. We're here to make sure you always have a fantastic experience with us.
Thanks again for choosing our business
