Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Google reviewers rate Auto Glass Now 4.8 out of 5 based on 534 reviews, with the owner responding to 90% of feedback. Customers frequently cite punctuality, professional communication, fair pricing, and quick turnaround for windshield repairs or replacements. Recurring complaints involve staff rudeness, poor follow-up on mobile service damage, and difficulty scheduling appointments due to staffing shortages.
Data from Google, last updated November 3, 2026.
534 Google reviews we collected
Phrases our text analysis found in 426 written reviews
How often each topic comes up in the written reviews
We read 426 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The lady was super nice and professional on the phone.”
“Now I’ll tell you what I found really unprofessional.”
“They did a great job on our window replacement and did it in a very timely manner.”
“Very well done, quick service, very friendly, overall great job.”
“I say to go ahead and do it because at this point it feels like Auto Glass does kind of sloppy work and I don’t really want them to work on my car anymore.”
“True to his word, repair was done in 20 minutes, looked great and was done at very reasonable price.”
“The broken on side of my trim, which for a land rover is very expensive!”
“I highly recommend them to anyone that needs their services.”
“Needless to say we will never use them again nor would i ever recommend them to anyone ever.”
“Great communication, very friendly service, and they got everything done with the insurance company much faster than I was anticipating.”
“Brandon up front was friendly, honest, and helpful.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 534 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I was totally impressed with the entire process, from the quote to the payment all was as they promised and I appreciate it big time.
Second time using this place extremely satisfied with everything done. Clean parking lot, inside building and shop bays. Personnel were very friendly and professional.
Thanks for taking the time to leave us a positive review, Rodney! Your feedback means a lot to us at Auto Glass Now, and we're glad you're satisfied with the work done on your vehicle.
Service was excellent as were the results
Thanks for the positive feedback, Pete Johansson. We're happy to hear you had a great experience at Auto Glass Now!
Great service and folks were awesome
Thanks for the positive feedback, Ronald Wagner. We're happy to hear you had a great experience at Auto Glass Now!
Excellent experience. Friendly, fast, at a very reasonable price. I was very pleased with every aspect of service. Thank you!
Hi, Patrick McGuill! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!
Awesome place. Windshield replaced with in an hour. Highly recommended
Hi David, thank you so much for the positive review! We're glad you had a great experience at Auto Glass Now. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
Really nice professional people great to work with An amazing nice new and clean facility. I felt comfortable just waiting.
Thanks for taking the time to leave us a positive review, Tommy Fish! Your feedback means a lot to us at Auto Glass Now, and we're glad you're satisfied with the work done on your vehicle.
Covered up a chip on the windshield like it never happened. 2 thumbs up 👍👍
Hi, Art G.! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!
Fair pricing and top level service. I will definitely be back for all future needs.
Thanks for the positive feedback, David Kline. We're happy to hear you had a great experience at Auto Glass Now!
The lady was super nice and professional on the phone. She fit us in the next day and we were in and out. Great place. Fair pricing.
Hi Andrea Keltner, thank you so much for the positive review! We're glad you had a great experience at Auto Glass Now. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts