Google reviewers rate Auto Glass Plus, Inc. 4.8 out of 5 based on 229 reviews, highlighting punctuality, fair pricing, and efficient windshield replacements or chip repairs. Customers frequently note friendly staff, clear communication regarding insurance options, and quick turnaround times for both scheduled and walk-in services. However, a small number of low-star reviews criticize the shop for poor communication, unresponsiveness to inquiries, and instances of rude behavior or inadequate workmanship quality.
Google rating: 4.8 out of 5 from 229 reviews (93% five-star).
Reviews on this page: 228 Google reviews (189 with written comments, 13 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 23, 2026.
Service: Auto Glass Repair serving Des Plaines, Illinois.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
229 reviews on Google
5★212
4★3
3★3
2★1
1★9
Reviews from Google, shown as published (original wording, unedited).
KS
Kenneth Skippergosh3 reviews
★★★★★
A well deserved thank you to the Auto Glass Plus team. You will be hard pressed to find a better group of people to work with.
They are always responsive to my email requests and are flexible with my schedule.
I have a fleet of vehicles that only go here when we are need of a new windshield. My vehicles average 30,000 miles a year, so cracked windshields are fairly normal for us. They understand and respect my need for quality and efficient work.
You will not find a more trustworthy or better company for your personal or commercial vehicle(s).
Many thanks to the Auto Glass Plus team!
I found these folks because of their solid reviews.
Now I am adding mine. Easy to schedule the job and order the part. Easy to schedule the install.
The work seems excellent and the price was fair. Would use them again.
Great experience when I needed to replace my windshield on my 2024 CRV. They got the OEM replacement with no issue at all! Would highly recommend - Jackie and Lindsey at the front desk were awesome to work with!
As a returning customer, I was greeted by the owner Jay, him and his crew fixed the chip on my windshield right away.I was told from the Cadillac dealer that my windshield is not fixable!I understand sometimes this could be the case , but I really appreciate the honesty of the owner!No wait , fast and professional service and great communication! Highly recommend Auto glass plus .The best in business!
Awesome shop with great people — I always go here for any glass work on my car(s). They did a great job replacing my windshield and explaining how they could help me with a cracked windshield. They have easy to understand options and explain costs if you’re using insurance or trying to pay out of pocket.
Price assessment: Great price
Services: Auto windshield repair, Auto windshield replacement
