Google reviewers rate Auto Glass Solutions 4.8 out of 5 based on 757 reviews, with the owner responding to 72 percent of them. Customers frequently praise the shop for fast service, reasonable pricing, and friendly staff during windshield replacements and window tinting. However, some low-star reviews cite issues with uneven tint installation, damage to vehicle interior panels, and discrepancies between quoted and final prices.
Google rating: 4.8 out of 5 from 757 reviews (89% five-star).
Reviews on this page: 757 Google reviews (521 with written comments, 39 with photos).
Owner responses: the business replied to 72% of reviews.
Most recent review: November 9, 2026.
Service: Auto Glass Repair serving Chicago, Illinois.
Data from Google, last updated November 11, 2026.
Star ratings
757 Google reviews we collected
4.8of 5
5 stars67189%
4 stars436%
3 stars111%
2 stars71%
1 star253%
Praise vs complaints
Phrases our text analysis found in 521 written reviews
98%praise
Praise86998%
Complaints152%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response26130%
Price & value20223%
Staff & attitude16419%
Quality & results13315%
Would recommend10512%
Honesty & trust142%
Communication51%
What customers talk about
We read 521 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“First off, the shop was nice, fast, clean, reasonably priced, and professional!”
“Prices are very reasonable and they do excellent work and window tinting.”
“Window tint is no good , bad color didn’t match and overpriced.”
“Quick and Efficient, very nice and respectful staff.”
“The lady on the front desk was nice but the owner has poor customer service and was disrespectful telling me the damage is not a big deal.”
“The are reasonable, fast, and always a quality job.”
“Messed up my van had mexicans working that didn't speak english working on my vehicle that didn't know what they was doing he kept telling them.”
“I would highly recommend for window replacement and window tinting.”
“if you got a classic or new vehicle AVOID THIS PLACE.”
“They’re upfront with pricing ,window availability and pretty quick.”
“👏🏽 His communication, professionalism, and customer service were FLAWLESS!”
praise complaint · found by our text analysis, Google review wording unchanged.
Someone broke into my car last night, out of all the places I called they were the most reasonable. They were pretty quick, very friendly and they even vacuumed the glass out of the car. Hopefully I don't need them anymore but I will definitely recommend them.
Price assessment: Reasonable price
Services: Auto side window replacement
Jose DuarteLocal Guide · 9 reviewsiTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Thanks for the great review! We appreciate you choosing Auto Glass Solutions and supporting our team. Glad we could help, and we hope to see you again!
Yolanda Madlock5 reviewsiTotal number of Google reviews Yolanda has written across all businesses on Google Maps, not just this one.
Thanks for the great review! We appreciate you choosing Auto Glass Solutions and supporting our team. Glad we could help, and we hope to see you again!
Eva Hernandez2 reviewsiTotal number of Google reviews Eva has written across all businesses on Google Maps, not just this one.
Thanks for the great review! We appreciate you choosing Auto Glass Solutions and supporting our team. Glad we could help, and we hope to see you again!
Dominique “Nay”Local Guide · 26 reviewsiTotal number of Google reviews Dominique has written across all businesses on Google Maps, not just this one.
⭐️⭐️⭐️⭐️⭐️ 10/10 HIGHLY RECOMMEND!
Let me tell y’all about my experience! 😂
First off, the shop was nice, fast, clean, reasonably priced, and professional! HOWEVER, babyyyy, while I’m sitting there waiting, they come tell me my car is ready! 😳
I’m like, WAIT A MINUTE! Nobody even asked me what percentage tint I wanted! 😂
Y’all, they put LIMO TINT ALLLLLL THE WAY AROUND! 😭😂 The guy said, “Well, you mentioned you didn’t want anybody to see you.”
SIRRRR, NO I DID NOT! 🤣🤣
So I said, let me give it a try. BABYYYY, I COULDN’T SEE SH*T! 😩😂
Long story short, I was back the VERY NEXT MORNING at 8 AM, and by 8:45 AM, the issue was resolved and I was BACK IN BUSINESS! 🙌🏽🚘
MAJOR SHOUTOUT TO THE OWNER, NICK! 👏🏽 His communication, professionalism, and customer service were FLAWLESS! No hassle, no runaround, just made sure everything was right!
And THAT is what I call excellent customer service! Things happen, but how a business handles them speaks VOLUMES!
10/10 — HIGHLY RECOMMEND! ⭐️⭐️⭐️⭐️⭐️
Price assessment: Great price
Response from the owner · 3 days ago
Thanks for the great review! We appreciate you choosing Auto Glass Solutions and supporting our team. Glad we could help, and we hope to see you again!
Twoey AllenLocal Guide · 7 reviewsiTotal number of Google reviews Twoey has written across all businesses on Google Maps, not just this one.
Quick and Efficient, very nice and respectful staff.
Services: Auto side window replacement
Response from the owner · 3 days ago
Thanks for the great review! We appreciate you choosing Auto Glass Solutions and supporting our team. Glad we could help, and we hope to see you again!
Rickey PaigeLocal Guide · 17 reviewsiTotal number of Google reviews Rickey has written across all businesses on Google Maps, not just this one.
Prices are very reasonable and they do excellent work and window tinting. Nice and friendly staff and they get you in and out. I would highly recommend for window replacement and window tinting.
Response from the owner · 3 days ago
Thanks for the great review! We appreciate you choosing Auto Glass Solutions and supporting our team. Glad we could help, and we hope to see you again!
tamekasmith3 reviewsiTotal number of Google reviews tamekasmith has written across all businesses on Google Maps, not just this one.
This is my fifth vehicle I gotten tinted windows for. My entire family and friends I refer to Auto Glass. The are reasonable, fast, and always a quality job.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a week ago
⭐⭐⭐⭐⭐ Thank you so much for your wonderful review! 🙌🚗 We truly appreciate your trust and support. At Auto Glass Solutions, we work hard to provide fast, professional service and quality workmanship every day. We're glad you had a great experience with our team! Thank you for choosing us, and we look forward to serving you again! 💙
James EcholsLocal Guide · 152 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ Thank you so much for your wonderful review! 🙌🚗 We truly appreciate your trust and support. At Auto Glass Solutions, we work hard to provide fast, professional service and quality workmanship every day. We're glad you had a great experience with our team! Thank you for choosing us, and we look forward to serving you again! 💙
reynaldo salazar3 reviewsiTotal number of Google reviews reynaldo has written across all businesses on Google Maps, not just this one.
Services: Auto windshield repair, Auto windshield replacement
Response from the owner · a week ago
⭐⭐⭐⭐⭐ Thank you so much for your wonderful review! 🙌🚗 We truly appreciate your trust and support. At Auto Glass Solutions, we work hard to provide fast, professional service and quality workmanship every day. We're glad you had a great experience with our team! Thank you for choosing us, and we look forward to serving you again! 💙
