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Auto Tinting Austin LLC

Window tinting service · West Lake Hills, TX · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty74−2.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#183 of 211 window tinting servicesPosition by Experts Score among all companies we track in this category. · better than 13%
4.9 ★★★★★ 283 Google reviews · 24 photos
97%five-star reviews
4.74★last 12 monthsAverage stars on reviews from the last 12 months only.
5.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Sep 2026latest review

Auto Tinting Austin LLC at a glance

Customers frequently praise the shop for its competitive pricing, rapid service times, and professional communication during the window tinting process. Recurring themes include friendly staff, high-quality ceramic products, and proactive follow-up on minor installation issues. A common criticism involves instances of poor follow-up on re-tinting requests or leaving debris in the vehicle after service completion.

  • Google rating: 4.9 out of 5 from 283 reviews (97% five-star).
  • Reviews on this page: 283 Google reviews (224 with written comments, 36 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: September 14, 2026.
  • Service: Window Tinting Service serving West Lake Hills, Texas.

Data from Google, last updated November 2, 2026.

Score profile vs other window tinting services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

Satisfaction86Reliability77Craft & service92Value100Momentum74Replies to reviews100Satisfaction: 86 (median 96)Reliability: 77 (median 94)Craft & service: 92 (median 100)Value: 100 (median 100)Momentum: 74 (median 100)Replies to reviews: 100 (median 82)
Auto Tinting Austin LLCWindow Tinting Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Tinting Austin LLC: 86/100 on this factor. Category median: 96.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Tinting Austin LLC: 77/100 on this factor. Category median: 94.B
77
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Tinting Austin LLC: 92/100 on this factor. Category median: 100.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Tinting Austin LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Tinting Austin LLC: 74/100 on this factor. Category median: 100.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Tinting Austin LLC: 100/100 on this factor. Category median: 82.A
100

Bar = this company · dark tick = category median.

Star ratings

283 Google reviews we collected

  • 5 stars27497%
  • 4 stars41%
  • 3 stars10%
  • 2 stars00%
  • 1 star41%

Praise vs complaints

Phrases our text analysis found in 224 written reviews

  • Praise43598%
  • Complaints82%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude10023%
  • Quality & results8820%
  • Speed & response7517%
  • Price & value7517%
  • Would recommend6916%
  • Communication235%
  • Honesty & trust133%

What customers talk about

We read 224 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Aric and his team are knowledgeable and helped me get the right tint for my car.”
  • “They did a fantastic job and have been responsive and helpful along the process.”
    “WORST SERVICE.”
  • “They're communicative, professional, fast, and their price is great compared to other shops.”
  • “After contacting several different places, Auto Tinting Austin LLC ended up having competitive pricing on the best quality tint products available.”
    “Aric and Melissa were great, who quickly and clearly explained their products - which weren’t overpriced.”
  • “Staff was friendly and knowledgeable highly recommend!”
  • “They answered all of my questions and were able to install the window in less than what was quoted.”
  • “They didn't try to upsell me and were up front on pricing and the results I can expect.”

People customers mention

  • Aric 13 reviews
  • Melissa 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Auto Tinting Austin LLC for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Angela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aric and his team are knowledgeable and helped me get the right tint for my car. They didn't try to upsell me and were up front on pricing and the results I can expect. They're communicative, professional, fast, and their price is great compared to other shops. Highly recommend!

Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

After contacting several different places, Auto Tinting Austin LLC ended up having competitive pricing on the best quality tint products available. They did a fantastic job and have been responsive and helpful along the process. Plus it was done quickly! They knocked it out in around 2 hours, including the front…

Dhulfiqar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience! Fast and professional service, and their prices are super fair and competitive for the quality you get. The tint came out looking super clean on my Civic, and the team was really friendly and helpful throughout the process. Highly recommend this shop!

LianLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great price and the tint was done perfectly. My left arm feels noticeably cooler when driving. I would recommend this place to everyone. (Photo is 30% vlt all around, it was taken one week after tint)

KLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I got my car windows tinted here to try and block the summer heat out of my black car. The price was unbelievable for all four doors and back windshield, and the product and service really delivered. I was in and out in an hour. When my boyfriend saw the quality of the work on my car, he scheduled an appointment and…

Jason13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The best window tint installer in Austin — period. Peter consistently turns out quality workmanship and we have trusted him with our cars for years. Exceptional attention to detail and service all at a fair price. Thank you. 🙏

Photos

Customer reviews

4.9 ★★★★★ 283 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Angela Moore5 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Aric and his team are knowledgeable and helped me get the right tint for my car. They didn't try to upsell me and were up front on pricing and the results I can expect. They're communicative, professional, fast, and their price is great compared to other shops. Highly recommend!

Kevin DellaRocco3 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After contacting several different places, Auto Tinting Austin LLC ended up having competitive pricing on the best quality tint products available. They did a fantastic job and have been responsive and helpful along the process. Plus it was done quickly! They knocked it out in around 2 hours, including the front windshield tinting. I'm super happy with the new tint!

Response from the owner · a month ago

Thank you for the awesome review! We really appreciate the business and feedback! Hope you have a great week! -Aric, Owner

Dhulfiqar Hussein4 reviewsTotal number of Google reviews Dhulfiqar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience! Fast and professional service, and their prices are super fair and competitive for the quality you get. The tint came out looking super clean on my Civic, and the team was really friendly and helpful throughout the process. Highly recommend this shop!

Response from the owner · a month ago

Thank you! We sincerely appreciate the business! -Aric, Owner

Amber Oliver8 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So happy with my car! Staff was friendly and knowledgeable highly recommend!

Response from the owner · a month ago

Thank You!! We sincerely appreciate the business! -Aric, Owner

Tommy WLocal Guide · 16 reviewsTotal number of Google reviews Tommy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I originally had my windows tinted at this location. Approximately a month later, I contacted the company to ask about removing the existing tint and having my windows re-tinted with a darker shade. I was given the contact information for someone who could potentially complete the work outside of the company, and I was later provided with a price. However, I never received a follow-up call. More recently, I contacted the tinting company again to ask whether they could re-tint my vehicle with a darker shade. The representative I spoke with specifically told me that I would be able to have my windows tinted darker than 25%. She also told me that I would need to bring cash and that I could come in and have the work completed. Approximately four days later, after rearranging my schedule to make time for the appointment, I contacted the company again and was told that having the windows tinted darker than 25% was not possible. I am extremely confused and disappointed by the conflicting information I received. I was given one answer over the phone and then, only a few days later, was told something completely different. This type of inconsistent communication is very frustrating, especially after I made an effort to adjust my schedule based on the information I was provided. I believe a professional business should provide customers with accurate and consistent information. The conflicting statements from the representatives I spoke with make the company appear unorganized and, unfortunately, misleading. I would appreciate clarification as to why I was initially told that this service was possible and then later told that it was not.

Response from the owner · a month ago

I am very concerned to hear about your experience, and I sincerely apologize for the conflicting information you were provided. None of these inconsistencies should have occurred, and I completely understand why you would be frustrated—especially after rearranging your schedule based on the information you were given. I take this matter seriously and would like the opportunity to personally look into what happened, including the communication you received regarding the tint percentage and the prior request to have the existing tint removed and replaced. I attempted to reach you at the phone number listed on your account about a month ago but was unable to connect with you. Please text me directly on my personal cell at 512-539-7317 so we can discuss this and get to the bottom of what happened. Again, I am very concerned about the inconsistent communication you experienced. This is not the level of service or communication we expect, and I would like to personally review the situation and work toward an appropriate resolution. — Aric

Daniel Berrios8 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Overall, I had a good experience with this shop. The staff was professional, friendly, and stood behind their work. After my initial tint installation, a few of the windows had issues, and they were proactive about scheduling me back in and fixing them without any hassle. I have their tints for over two years and continue to work as expected, no discoloration. That being said, the final result was not completely perfect. One of the small rear windows isn't fully covered in one of the rounded corners as shown in the photos, and another window has a small section where the tint is missing/cut incorrectly. Those are minor details that were missed and don't significantly affect the appearance at the bigger scale. Even with those small issues, I appreciate their customer service and willingness to correct the original problems. If they paid a little more attention to the finer details during installation and when the vehicle was brought back, the experience would have been a full 5 stars.

Lian HanLocal Guide · 20 reviewsTotal number of Google reviews Lian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great price and the tint was done perfectly. My left arm feels noticeably cooler when driving. I would recommend this place to everyone. (Photo is 30% vlt all around, it was taken one week after tint)

Response from the owner · 3 months ago

Thank you for the awesome remarks! Hope you have a great Summer! -Aric, Owner

KLocal Guide · 18 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got my car windows tinted here to try and block the summer heat out of my black car. The price was unbelievable for all four doors and back windshield, and the product and service really delivered. I was in and out in an hour. When my boyfriend saw the quality of the work on my car, he scheduled an appointment and got his car done too. Both of our black cars are so much more comfortable and protected from the blazing heat. I would recommend this place to anyone looking to get their car windows tinted.

Response from the owner · 4 months ago

Thank you for the awesome review! We appreciate the business!

Jason White13 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best window tint installer in Austin — period. Peter consistently turns out quality workmanship and we have trusted him with our cars for years. Exceptional attention to detail and service all at a fair price. Thank you. 🙏

Response from the owner · 5 months ago

Thank you Jason! We really appreciate the business! -Aric, Owner

Matthew Reilly4 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service! Quoted me cheaper than other shops, I got an appointment the same day, and they only took about an hour to complete the job. Edit a year later: I had my windshield shatter and had to get it replaced. When I called to see if I could get the tint redone, they scheduled me for an appointment the next day and gave me an amazing price. Bret assisted me for both my tint appointments and they were amazing. Best customer service I've expereienced!

Response from the owner · a year ago

Thank you for the awesome review Matthew! We appreciate you and wish you well! - Auto Tinting Austin Team

Auto Tinting Austin LLC on Google Maps →

Business details