Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Customers frequently cite rapid response times, fair pricing, and careful handling of vehicles as primary benefits of the towing service. The company maintains a high rating with active owner engagement. However, some low-rated reviews report significant delays, rude driver interactions, and discrepancies between quoted and final prices, suggesting inconsistent service quality in specific instances.
Data from Google, last updated November 11, 2026.
461 Google reviews we collected
Phrases our text analysis found in 357 written reviews
How often each topic comes up in the written reviews
We read 357 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They arrived promptly and made the whole process smooth and stress-free.”
“The Guy was very nice and very helpful , he took our car on the tow truck with out any problems , car traveled like a baby to the destination no damag…”
“Extremely rude, I called once and the gentle man wasn’t patient enough to wait for my response and I called back and after asking if he towed near my…”
“I called these guys and they were great showed up on time as they said and went down to business I would highly recommend”
“Quick, clear, and patient on the phone great quality experience!”
“One of the worst companies I have ever called and I use tow trucks all the time to tow.”
“It was my first time calling them and they treated me like family and gave me a very fair price.”
“Driver terrible attitude, overpriced and only cash required.”
“They are fast the prices are amazing and they are reliable recommend to anyone in queens they work with high end vehicles”
“Very fast very efficient I appreciate the communication I highly recommended I was on Jamaica Queens”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 461 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Awesome driver! Definitely recommend!
Thank you, Jack for the five star review. We truly appreciate your support and are here in Queens and Manhattan Whenever needed! Thank you for the recommendation😀
Excellent service showed up right away. Good business
Thank you, Brian for the five star review. We truly appreciate your support. 😀
Queens tow truck company ny 👍
Thank you, Yam Jugjali, for your 5-star review! We’re happy you were satisfied with our affordable towing prices. At Auto Tow NYC Inc, we take pride in providing fast, reliable, and professional tow truck services throughout Queens and New York City. We truly appreciate your support and look forward to assisting you whenever you need us!
Great Service. The guy helped me with the car . Hot stuck in the middle of the street. Great Prices. Definitely recommend the company.
Bobby, getting stuck in the middle of the street is never a good situation, and we’re glad we could come to your rescue! At Auto Tow NYC Inc, we believe reliable towing shouldn’t come with unreasonable prices. Whether you’re stranded in Queens or Manhattan, our team is ready to help get you and your vehicle to safety. Thanks for the great feedback and for recommending our towing service!
Great towing service. They arrived promptly and made the whole process smooth and stress-free. Highly recommend!
Ryan, thank you for sharing your experience and recommending Auto Tow NYC Inc! We’re pleased our prompt arrival and professional towing service made everything easy and stress-free. Our team works hard to provide dependable car towing throughout Queens and Manhattan, with careful handling from pickup to delivery. We appreciate your trust and your 5-star rating!
Great service. They offered the lowest rate and kept all the promises.
Thank you for the 5 star review John ! We really appreciate your support and are here to help 24/7 in queens and Manhattan.
Called for a scheduled tow and the company showed up and saved my bum on alt side parking day. Was able to finagle and jump my car over a full tow. B
Bella, thank you for the fantastic 5-star review! We’re glad our team was able to get your car started with a battery jumpstart and save you from needing a full tow, especially on alternate side parking day! Whether it’s roadside assistance, battery service, or reliable towing in Queens and Manhattan, we’re always happy to find the best solution for our customers. We appreciate your support and trust in Auto Tow NYC Inc!
Excellent service
Zahira, thank you for your 5-star review! We’re happy to hear you received excellent service from our team at Auto Tow NYC Inc. We take pride in providing dependable, professional towing and roadside assistance throughout Queens and Manhattan. Your support means a lot to us, and we’re always here whenever you need a helping hand!
Fast, and cheap, nice job
Thank you for the five star review. We are here to help anytime whenever needed in Queens and Manhattan.
Nice Job!! Fast
Thank you Christian for the five star review which truly appreciate your support and are here to help anytime in Queens and Manhattan
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts