Car stereo store · Everett, MA · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%87+24.6Replies to reviews 8%69+5.7Experts Score= 89Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#54 of 73 window tinting servicesiPosition by Experts Score among all companies we track in this category. · better than 26%
4.9★★★★★198 Google reviews · 24 photos
97%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Automotive 12v Specialist 4.9 out of 5 based on 198 reviews, noting the owner responds to 98% of feedback. Customers frequently praise the shop for quick service, transparent pricing, and clear communication during installations of dash cams, remote starters, sound systems, and window tinting. Recurring themes highlight the staff's knowledge and careful handling of vehicles. However, a small number of low-star reviews describe poor installation quality, including rattling components and incomplete setups that were not fully disclosed to the customer.
Google rating: 4.9 out of 5 from 198 reviews (97% five-star).
Reviews on this page: 198 Google reviews (177 with written comments, 18 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 28, 2026.
Service: Window Tinting Service serving Everett, Massachusetts.
Data from Google, last updated October 31, 2026.
Score profile vs other window tinting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Automotive 12v SpecialistWindow Tinting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Automotive 12v Specialist: 92/100 on this factor. Category median: 95.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Automotive 12v Specialist: 87/100 on this factor. Category median: 93.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Automotive 12v Specialist: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Automotive 12v Specialist: 69/100 on this factor. Category median: 86.B
69
Bar = this company · dark tick = category median.
Star ratings
198 Google reviews we collected
4.9of 5
5 stars19297%
4 stars32%
3 stars11%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 177 written reviews
99%praise
Praise34799%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results9226%
Would recommend6719%
Staff & attitude6519%
Communication4011%
Speed & response3811%
Price & value339%
Honesty & trust154%
What customers talk about
We read 177 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mike and his crew did an amazing job installing CarPlay and a windshield sun strip.”
“I’m extremely happy with how everything turned out and would definitely recommend them to anyone looking for quality work and excellent customer service!”
“Mike could not have been more helpful explaining the differences between options.”
“They took the time to explain everything thoroughly, answered all my questions, and were very gentle and careful with my car.”
“The installation was quick and easy, I’d recommend to anyone looking to get a remote starter for their car.”
“Talked with reddit online, and most agreed good price and a good entry level sound system.”
“You can tell they take pride in their work and genuinely care about the vehicles they work on.”
People customers mention
Mike43 reviews
Viper5 reviews
Eddie3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
OOx3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
I had a great experience with this auto body shop! They did an amazing job installing my undercarriage LED lights and grill LED lights. They took the time to explain everything thoroughly, answered all my questions, and were very gentle and careful with my car. You can tell they take pride in their work and…
AAlex1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I recently got a remote starter installed. Mike could not have been more helpful explaining the differences between options. The installation was quick and easy, I’d recommend to anyone looking to get a remote starter for their car.
Ttracy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I am so happy with the work I got with them. They are really professional and know what they are doing. I will definitely recommend people whom I know that would like this kind of work. Will definitely go back there at anytime. Thank you so much Mike.
JJeff4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great and professional work done by Mike and Eddie on installing my Viofo 2-channel dash camera with the hardwire kit - highly recommended service! Will return for future work
MMattLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Had a 3 channel dash cam installed and would recommend this shop to anyone I know who would need the same service.
CCLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mike and his assistant did an amazing job. I had a new sound system put in. 12" ported sub, 2 new front door speakers, 2 new tweeters. A 900 Watt Amp and some thing to attach it all to my head unit. And I had sound deadening done on the front two doors. Talked with reddit online, and most agreed good price and a…
I had a great experience with this auto body shop! They did an amazing job installing my undercarriage LED lights and grill LED lights. They took the time to explain everything thoroughly, answered all my questions, and were very gentle and careful with my car. You can tell they take pride in their work and genuinely care about the vehicles they work on. I’m extremely happy with how everything turned out and would definitely recommend them to anyone looking for quality work and excellent customer service!.Definitely going back for more work soon...
A
Alex Diamond1 reviewiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
I recently got a remote starter installed. Mike could not have been more helpful explaining the differences between options. The installation was quick and easy, I’d recommend to anyone looking to get a remote starter for their car.
Response from the owner · a week ago
Hi Alex im very happy you had a great experience at our shop installing your viper remote start on your Toyota rav4 thanks again for your business
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tracy naluwooza5 reviewsiTotal number of Google reviews tracy has written across all businesses on Google Maps, not just this one.
I am so happy with the work I got with them. They are really professional and know what they are doing. I will definitely recommend people whom I know that would like this kind of work. Will definitely go back there at anytime. Thank you so much Mike.
Response from the owner · 4 weeks ago
Hi Tracy im very happy you had a great experience at our shop installing your viper 2way 1 mile range remote start on your Toyota highlander thanks again for your business
J
Jeff4 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Great and professional work done by Mike and Eddie on installing my Viofo 2-channel dash camera with the hardwire kit - highly recommended service! Will return for future work
Response from the owner · 4 weeks ago
Hi jeff we are very happy you had a great experience at our shop installing your viofo dual dash cam thanks again for your business
M
Matt GagnonLocal Guide · 42 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Had a 3 channel dash cam installed and would recommend this shop to anyone I know who would need the same service.
Response from the owner · a month ago
Hi Matt im very happy you had a great experience at our shop for installation of your vantrue 3 channel dashcam please let me know if you need anything in the future thank you Mike from automotive 12v specialist wakefield
C
C SLocal Guide · 39 reviewsiTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Mike and his assistant did an amazing job. I had a new sound system put in. 12" ported sub, 2 new front door speakers, 2 new tweeters. A 900 Watt Amp and some thing to attach it all to my head unit. And I had sound deadening done on the front two doors. Talked with reddit online, and most agreed good price and a good entry level sound system.
The system smacks very hard, very loud. And when I turn the volume down, silence. It's like a recoding studio in the car.
After the install when I had a few questions, he invited me to come back to the shop to talk about the system. I will be going back for more work soon.
Response from the owner · 2 months ago
Hi im very happy you had a great experience at automotive 12v specialist wakefield it was a pleasure to help you put together a ds18 subwoofer and amplifier with kicker speakers on your vehicle we look forward to servicing your vehicle in the future thanks again for your business
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Roni Aliu3 reviewsiTotal number of Google reviews Roni has written across all businesses on Google Maps, not just this one.
Mike and his team did a great job! Mike was communicating the whole process and made it convenient.
Response from the owner · a month ago
Hi roni im very happy you had a great experience at our shop for installation of your interior flow series app controlled accent lighting on your bmw please give us a call if you need any other services in the future thanks again Mike from automotive12vspecialist wakefield
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Jered Robertson8 reviewsiTotal number of Google reviews Jered has written across all businesses on Google Maps, not just this one.
Wow this guy is a next level hack, just now taking apart a head unit he did for me 3 years ago and I am amazed at the amount of corners cut while installing my head unit. Had to take it apart because it was rattling so badly only to find that he had put my 400 dollar head unit in using random mismatch self tappers. He also refused to fix the head unit after it started causing a noise through all speakers I didn’t even want it done for free I was willing to pay him, he refused to work on the vehicle. Do not take your car here.
Response from the owner · 2 months ago
Hi sorry you are having a issue with your stereo but we have no record of you ever being a customer of automotive12vspecialist
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Mabel AmarLocal Guide · 19 reviewsiTotal number of Google reviews Mabel has written across all businesses on Google Maps, not just this one.
I spoke to the owner Mike on the phone and I was not sure if I should go with him but he called the night before for my next day 9am appointment and he texted me twice with photos on how to find his garage. The next day he came on time and his staff installed the dash cam as he said in 45 minutes. Mike was honest and charge me as he said and did not give me any run around or bs. This day and time I will recommend Mike to anyone anytime and please go to him.
Thanks Mike, you saved me a lot of nonsense wasted time for being honest that I did not need to look around for others to install my dash cam.
Response from the owner · 3 months ago
Hi im very happy you had a great experience at our shop thanks again for your business
