Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Customers frequently cite fast turnaround times, friendly staff, and reasonable pricing for services including tire replacement, AC repairs, and truck modifications. Positive reviews highlight clear communication and the shop's willingness to refer customers elsewhere when appropriate. The primary criticism involves rude phone interactions, with low-star reviewers specifically complaining about unprofessional behavior from the person answering calls.
Data from Google, last updated November 11, 2026.
144 Google reviews we collected
Phrases our text analysis found in 116 written reviews
How often each topic comes up in the written reviews
We read 116 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Crystal is amazing and everyone else I met there was really friendly and knowledgeable.”
“I took my car to Automotive Highlights and within 15 minutes they knew what the issue was and fixed it and had me ready to go.”
“They were highly recommend from a family friend and I must say if I have any issues in the future I know where to bring all my vehicles.”
“They gave me a great deal on install on running boards for my Jeep.”
“Upon bringing it in for several repairs, their team efficiently addressed the issues, ensuring a prompt turnaround.”
“I have been looking for a place to either repair or give me an honest assessment about whether my efforts would be better served getting a different vehicle.”
“Crystal listened to my MANY ISSUES and reports from 3 other mechanics who couldn't fix them and subsequently referred me to the dealership.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 144 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Really good people to have work on your vehicle. Nothing but kudos.
Fast and friendly staff , the service is Great !!!! I highly recommend. Thank You 😊😊
Automotive Highlights is an awesome shop and Crystal and Jason are amazing. Their service was fast and flawless. I highly recommend them. A++
Thank you so much, Mr. John. It was a pleasure meeting you and looking forward to doing more business together 🙌🏼
Really impressed with the folks at Automotive Highlights! Crystal is amazing and everyone else I met there was really friendly and knowledgeable. They gave me a great deal on install on running boards for my Jeep. Will definitely be back for all my future needs!
Thank you so much for such a kind review ❤️
I took my 2007 Honda accord there because I let a mobile mechanic fix an issue and after that issue was fixed my heater, air, and defrost did not work. I took my car to Automotive Highlights and within 15 minutes they knew what the issue was and fixed it and had me ready to go. They were highly recommend from a family friend and I must say if I have any issues in the future I know where to bring all my vehicles. Thanks again
Thank you for your business and you're 5-Star review 🙌🏼
I had an oil change and tires replaced. They did a wonderful job.
Thank you for your business- We're looking forward to seeing you for your next service 🙌🏼
Crystal was amazing at finding the right tires for us and got them ordered and ready in a day - amazing service team as well. Highly recommend
Thank you for your 5-Star review and your new tires looks fabulous 🙌🏼 See you next time
Can’t say enough about how amazing these guys are. I was recommended by a few different people and very impressed with the quality of work, timeliness and professionalism! Will be going back for future projects!
Thank you for your 5-Star review. Those purple calipers were 🔥. See ya next time 🙌🏼
Best shop in augusta by far. Its family owned and ran. They focus on fixing your issue and giving a great experience to get you back on the road not just getting money from customers. Great prices and very helpful. Highly recommend.
Amazing business! The prices are very reasonable, the service is excellent, and the quality is outstanding. The staff is friendly, professional, and truly cares about their customers. You get great value for your money, and the overall experience is wonderful. I highly recommend this business and will definitely be coming back! Thank you Cristal and Jason ✨🫶🏼💖
Thank you Ms. Jennifer for your 5-Star review. See ya next time 🙌🏼
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts