Avalon Realty and Oaktree Management, Inc. logo

Avalon Realty and Oaktree Management, Inc.

4.6 ★★★★★ · 578 Google reviews · 23 photos
Property management company · North Las Vegas, NV

Avalon Realty and Oaktree Management, Inc. at a glance

Google reviewers rate the company 4.6 out of 5 based on 578 reviews, with the owner responding to 19% of them. Customers frequently praise the team for punctual inspections, efficient maintenance repairs, and clear communication regarding lease renewals and HOA matters. However, low-star reviews cite a common criticism regarding a lengthy and difficult application process, including high fees and perceived unresponsiveness during the approval stage.

  • Google rating: 4.6 out of 5 from 578 reviews (88% five-star).
  • Reviews on this page: 578 Google reviews (528 with written comments, 6 with photos).
  • Owner responses: the business replied to 19% of reviews.
  • Most recent review: October 12, 2026.
  • Service: Property Management Company serving North Las Vegas, Nevada.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.6
★★★★★
578 reviews on Google
5★508
4★15
3★3
2★2
1★50

Reviews from Google, shown as published (original wording, unedited).

Skyler Stearns5 reviews
★★★★★

A.R.O.M. is fantastic! We have a small portfolio, and everyone on the team has made sure that everything from HOA's to Repair Requests is always handled in a timely and efficient manner. Whenever I have a question, Laura is always there to make sure that everything makes sense, and everything is handled. Shout out to the team: Lauran, Bonnie, Roberto, Ryan, Krizzia (and more) have all helped managing our properties possible. Thank you.

Response from the owner · 8 years ago

Thank you Skyler. It is such a pleasure to work with you and your family. Fast, personal communication is key to our success and your happiness.

Review from Google · view on Google
Rich Curtis5 reviews
★★★★★

It can be frustrating being an out-of-state owner and trusting the management of your investment to a property management company. Avalon Realty and Oaktree Management have helped me navigate the waters. I trust the professionals there to take care of my needs and concerns as I can't just jump in my car and check things out myself. Communication is key and having them on your side is comforting. I trusted Laura Barberini with my business 9 years ago and she takes every one of her clients seriously to make sure their needs are met. I still trust her today with the management of my rental property. Recently my tenants had a concern with the irrigation systems on the property. Jose Villanueva, their Maintenance Services Coordinator, helped me to understand what the issue was, what the tenants and the property needed and he was able to get me a no obligation quote from a professional landscaping company in the Las Vegas area (JJ Landscaping). They helped me to understand the situation so I could make an informed decision to remedy the problem. Jose also followed up to make sure the job was done properly and in a timely fashion. He also checked to make sure that the tenants were happy with their new systems. I appreciate the efforts and the lengths they went through to make sure the property, the tenants and myself were all well taken care of.

Review from Google · view on Google
Niya8 reviews
★★★★★

First I want to say thank you to our agent Melissa for showing us our rental property. She was punctual and professional and was able to answer all of our questions in a timely matter. Second, I would like to thank Krizzia who got us set up with all the paperwork and processing for our rental. She always responded in a timely manner and answered all of our questions. My family and I are very appreciative of the treatment we received with this company.

Response from the owner · 3 weeks ago

Hi Niya, Thank you so much got taking the time to recognize Melissa and Krizzia. We're fortunate to have them on our team and I'll be sharing your kind words with them and our whole team. We appreciate you choosing Avalon and hope your family enjoys your new home!

Review from Google · view on Google
Berenice Abellera5 reviews
★★★★★

We have been tenets with Avalon for two years now, we decided to move properties , but stay with Avalon from the experience we've had. We never get bothered, they have always been quick to resolve any issues we've had with our current residence, and Krizza assisted us kindly with the new home we will be moving into. I want to say thank you to everyone in Avalon but Krizza and Melissa have always been amazing to us.

Response from the owner · 3 weeks ago

Hi Berenice, Thank you so much for your lovely review. Krizza and Melissa are wonderful I agree. Until such time comes as you decide to buy your own place, we hope you will always stay a resident at one of our properties.

Review from Google · view on Google
Camry Green1 review
★★★★★

Overall my experience has been great! Melissa Burton with Avalon Realty & Oaktree Management was absolutely amazing! She was kind, professional, patient, and incredibly helpful throughout the entire process. She took the time to answer my questions, made sure I understood everything, and was genuinely pleasant to work with. I would highly recommend Melissa & team!

Response from the owner · 3 weeks ago

Hi Camry, The team really appreciates your kind words! Thank you for taking the time to share your experience with the everyone on Google!

Review from Google · view on Google
Patricia Webb (Ann)2 reviews
★★★★★

Melissa was very,very,helpful and professional.My daughter and I really appreciate her.

Response from the owner · 3 weeks ago

Hello Patricia, I'm so glad you and your daughter were professionally taken good care of by Melissa. Thank you for your review

Review from Google · view on Google
Brenda Moy1 review
★★★★★

Very professional efficient fast response in replying

Review from Google · view on Google
Dario Ospina5 reviews
★★★★★

ROBERTO IS AN EXCELLENT EMPLOYEE. HE IS VERY PROFESSIONAL, VERY FRIENDLY AND VERY FAST IN PROVIDING FEEDBACK.

Response from the owner · 3 years ago

Hi Dario! You´ve left a smile on Carolina´s face with this lovely review. She wanted me to say that is a pleasure working with you and she is very grateful that she had the opportunity to serve you.

Review from Google · view on Google
Ana Laura Rodríguez1 review
★★★★★

Management: -5/5 Inspection visit:100/5 It was too nice to have Melissa on an inspection visit, I would give her 100 stars if I could, it is worth highlighting her kindness and respect for the tenants and their space, from my personal experience I can say that she was very helpful, not only by listening to my concerns, also for providing me with the necessary information and solutions, that not even the management representatives or any other member of her office had informed me before or helped the way she did with such simple things. More than satisfied with her visit and services ⭐️⭐️⭐️⭐️⭐️

Review from Google · view on Google
Abigail Robles6 reviews
★★★★★

Really great experience with the company/ladies there - very thorough doing the inspections, any maintenance repairs i needed done were always done quickly and updated me constantly on any questions i had! Great customer service and overall happy with my experience and always felt heard and taken care of!

Review from Google · view on Google

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