Avalon Yonkers logo

Avalon Yonkers

Apartment rental agency · Yonkers, NY

4.6 ★★★★★ 668 Google reviews · 24 photos
87%five-star reviews
92%reviews answered by the owner
Nov 2026latest review

Avalon Yonkers at a glance

Reviewers highlight efficient maintenance services and responsive communication, noting that staff promptly address issues like smoke detectors and heating. However, critical feedback cites problems with parking enforcement, vehicle vandalism liability, and application fee structures. Additionally, some tenants report difficulties with building rules and self-guided tour scheduling processes.

  • Google rating: 4.6 out of 5 from 668 reviews (87% five-star).
  • Reviews on this page: 668 Google reviews (608 with written comments, 18 with photos).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: November 10, 2026.
  • Service: Real Estate Developer serving Yonkers, New York.

Data from Google, last updated November 11, 2026.

Star ratings

668 Google reviews we collected

  • 5 stars58487%
  • 4 stars183%
  • 3 stars61%
  • 2 stars61%
  • 1 star548%

Praise vs complaints

Phrases our text analysis found in 608 written reviews

  • Praise74994%
  • Complaints516%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude31439%
  • Quality & results17121%
  • Speed & response13817%
  • Would recommend9412%
  • Communication385%
  • Honesty & trust273%
  • Price & value182%

What customers talk about

We read 608 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Mike and the maintenance team did a professional job with the pm 10/10”
    “He has absolutely no compassion for the tenants needs or simply what tenants deserve when paying for luxury living.”
  • “mike marcus and david from maintenance did an amazing job”
    “My experience wasn’t terrible while I was living there, but the way the move-out process has been handled has completely changed my opinion of Avalon Yonkers.”
  • “Maintenance crew, Mike, Ray, Keeney,Marcus,David did a great job today came in quickly and efficiently and made sure my appt was in great condition!”
    “Apartment is great (location, amenities,etc), I waited months until the ‘perfect’ apartment was available before applying.”
  • “Mike, Ray, Marcus, Keeney and David from maintenance great customer service Would recommend anytime.”
    “I would not recommend this building based on my experience, especially if you’re someone who expects transparency and reasonable treatment when it com…”
  • “Anything they saw that needed fixing that I didn't catch, they fixed and explained thoroughly as they did so.”
  • “…he Abalone, exemplifies an extraordinary standard of professionalism, integrity, and technical proficiency.…”
  • “Worth it!”
    “I have conclude that is not worth the money.”

People customers mention

  • Mike 47 reviews
  • Kelvin 21 reviews
  • Maintenance 19 reviews
  • David 17 reviews
  • Kenyon 16 reviews
  • Marcus 11 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.6 ★★★★★ 668 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tyler Rastall1 reviewTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike did a great job, very efficient! Thank you so much

Tryo Faco1 reviewTotal number of Google reviews Tryo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike and David for maintenance are very good !!!! I recommended

lary tuckett1 reviewTotal number of Google reviews lary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

mike marcus and david from maintenance did an amazing job work very well done

Response from the owner · 4 days ago

Mike, Marcus, and David make an incredible team, Lary! We're so happy to hear they provided such great service and got the job done right. We'll be sure to share your kind words with them!

Matt Killeen4 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike and the maintenance team are awesome!

Response from the owner · 4 days ago

This is wonderful to hear, Matt! We'll gladly pass along your kind words to Mike and the maintenance team. Thank you for being part of our community and sharing your experience.

Marlene Negron8 reviewsTotal number of Google reviews Marlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike David Rey and Marcus maintensnce did a magnificent job!! Great customer service!!

Response from the owner · 5 days ago

A great team can make all the difference, and it sounds like Mike, David, Rey, and Marcus delivered an outstanding experience. We're thrilled to hear their hard work and customer service left such a positive impression, Marlene. Thank you for the wonderful feedback!

Arell Meaxi4 reviewsTotal number of Google reviews Arell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike, Rey and Marcus, David, keeney and maintenance crew did an amazing job at what they came to accomplish!!!!!

Response from the owner · Edited 5 days ago

Mission accomplished! We're delighted to hear Mike, Rey, Marcus, David, Keeney, and the maintenance team provided such a successful experience. Thank you for recognizing their dedication and teamwork, Arell!

Michael Clark2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike definitely did his thing today came through work on the smoke detectors & change the air vents. Had a dope conversation bro definitely send him back to fix up things if needed including ray & marcus, kean, David bring these guys back dope vibes

Response from the owner · 5 days ago

It sounds like Mike, Ray, Marcus, Keeney, and David brought both great service and great energy to the visit! We're glad the work was completed smoothly and that the team made such a positive impression along the way, Michael. Thanks for the awesome shoutout!

Eddie NealousLocal Guide · 38 reviewsTotal number of Google reviews Eddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike from maintenance great customer service and he did a great job

Response from the owner · 5 days ago

Excellent service and a job well done are always worth recognizing. Mike will be happy to hear his professionalism and customer care made such a positive impact, Eddie. Thank you for the kind review!

Lisa Noel1 reviewTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike, Ray, Marcus, Keeney, and David—great job on the maintenance work\! Well done, everyone\! 👏👏

Response from the owner · 5 days ago

A big thank you for recognizing Mike, Ray, Marcus, Keeney, and David! We're proud to have team members who work hard to provide quality service, and we're delighted they earned your praise, Lisa.

Sahil Kaushal1 reviewTotal number of Google reviews Sahil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike, Ray, Marcus, Keeney and David from maintenance great customer service Would recommend anytime.

Response from the owner · Edited 5 days ago

A recommendation is one of the highest compliments we can receive, Sahil. We're grateful for your recognition of Mike, Ray, Marcus, Keeney, and David, and we're so glad they provided service worthy of your praise.

Avalon Yonkers on Google Maps →

Business details