Avenger Security logo

Avenger Security

Security system supplier · Houston, TX · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%97+14.8Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 34 cctv installation servicesPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 57 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
65%reviews answered by the owner
May 2026latest review

Avenger Security at a glance

Google reviewers rate Avenger Security five stars based on fifty-seven reviews, noting that the owner responded to sixty-five percent of comments. Customers frequently describe professional installations of security cameras, doorbells, and alarm systems for both residential and commercial properties. Recurring themes include punctual service, competitive pricing without contracts, and responsive customer support for post-installation issues. No common criticisms appear in the provided five-star excerpts.

  • Google rating: 5.0 out of 5 from 57 reviews (100% five-star).
  • Reviews on this page: 57 Google reviews (53 with written comments, 3 with photos).
  • Owner responses: the business replied to 65% of reviews.
  • Most recent review: May 5, 2026.
  • Service: CCTV Installation serving Houston, Texas.

Data from Google, last updated October 26, 2026.

Score profile vs other cctv installation services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

Satisfaction98Reliability96Craft & service99Value97Momentum100Replies to reviews–Satisfaction: 98 (median 90)Reliability: 96 (median 87)Craft & service: 99 (median 98)Value: 97 (median 100)Momentum: 100 (median 100)
Avenger SecurityCctv Installation Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Avenger Security: 98/100 on this factor. Category median: 90.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Avenger Security: 96/100 on this factor. Category median: 87.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Avenger Security: 99/100 on this factor. Category median: 98.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Avenger Security: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Avenger Security: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
–

Bar = this company · dark tick = category median.

Star ratings

57 Google reviews we collected

  • 5 stars57100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 53 written reviews

  • Praise11899%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3328%
  • Would recommend3227%
  • Quality & results1916%
  • Speed & response1513%
  • Price & value108%
  • Communication65%
  • Honesty & trust43%

What customers talk about

We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “From our initial assessment/walk through to the actual installation was a smooth and professional process.”
  • “I highly recommend Avenger Security for anyone seeking reliable and top-notch security solutions!”
  • ““Felipe and his team provided excellent service when installing the alarm system at my locations.”
  • “After a messy experience with another company, Avenger Security provided a professional and efficient installation.”
  • “Avenger always practices safe COVID protocols, always on time, professional, and competitively priced.”
  • “Answered all our questions very professional and super nice people.”
  • “I’ve been a customer for years and wouldn’t trust my home security with anyone else.”

People customers mention

  • Felipe 15 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Antonio7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

First and foremost we want to thank Felipe for taking care of our security needs for our commercial space. From our initial assessment/walk through to the actual installation was a smooth and professional process. Highly recommended! Thank you !

Aracely2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service and well trained technicians. Will recommend to family and friends.

Patyy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

100% recommend !! Answered all our questions very professional and super nice people. We love the camera! We have around 2 month with them and are very satisfied. The quality is crisp ! You won’t be disappointed !!

Customer photo from Patyy's reviewCustomer photo from Patyy's review
RayLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had Avenger Security install security cameras at my home, and I couldn't be happier! After a messy experience with another company, Avenger Security provided a professional and efficient installation. Their team was knowledgeable and attentive to my needs, and the quality of the cameras is impressive. I…

DLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr. Felipe make sure cameras work and my home stays safe. He is kind and does a professional job with very good equipment.

Houston6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

“Felipe and his team provided excellent service when installing the alarm system at my locations. They were professional, efficient, and made sure everything was set up perfectly. I highly recommend them for their great work!”

Customer photo from Houston's review

Photos

Customer reviews

5.0 ★★★★★ 57 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Antonio Diaz7 reviewsTotal number of Google reviews Antonio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First and foremost we want to thank Felipe for taking care of our security needs for our commercial space. From our initial assessment/walk through to the actual installation was a smooth and professional process. Highly recommended! Thank you !

Aracely Martinez2 reviewsTotal number of Google reviews Aracely has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and well trained technicians. Will recommend to family and friends.

Response from the owner · 5 months ago

Thank you for review we appreciate the feedback.

Patyy Fabela2 reviewsTotal number of Google reviews Patyy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

100% recommend !! Answered all our questions very professional and super nice people. We love the camera! We have around 2 month with them and are very satisfied. The quality is crisp ! You won’t be disappointed !!

Ray SchruteLocal Guide · 32 reviewsTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently had Avenger Security install security cameras at my home, and I couldn't be happier! After a messy experience with another company, Avenger Security provided a professional and efficient installation. Their team was knowledgeable and attentive to my needs, and the quality of the cameras is impressive. I highly recommend Avenger Security for anyone seeking reliable and top-notch security solutions!

Response from the owner · a year ago

We appreciate the trust Mr. Ray. Thank you!

D CareyLocal Guide · 110 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr. Felipe make sure cameras work and my home stays safe. He is kind and does a professional job with very good equipment.

Mark BudLocal Guide · 75 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing product, really great pricing and customer service, simple process .

Houston Wireless Hospital6 reviewsTotal number of Google reviews Houston has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

“Felipe and his team provided excellent service when installing the alarm system at my locations. They were professional, efficient, and made sure everything was set up perfectly. I highly recommend them for their great work!”

La-Kasia BestLocal Guide · 17 reviewsTotal number of Google reviews La-Kasia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Felipe and his team of men have helped my family both personally and professionally to ensure we are safe and secure. Their level of customer Service is superb. Their efficiency rates are amazing. If you have any issues or concerns with your equipment, they are always willing and able to come out and assist in person or show you how to navigate via the phone. Their prices are also competitive if you find a company that is cheaper, they will work with you financially. I adore these men and I look forward to our continuous adventures. Thank you avengers.

Response from the owner · 2 years ago

Thank you very much Ms. Best!

Cristobal Gonzales4 reviewsTotal number of Google reviews Cristobal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Felipe gave me great pricing for what I was looking for and Edgar the technician was really helpful on questions I had even on evening hours. Overall good experience and am looking forward to working with them for future projects.

Response from the owner · 2 years ago

Thank you Mr. Gonzales for your feedback. We appreciate your support!

christina mendoza3 reviewsTotal number of Google reviews christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are great. Allows a great help. Love you guys

Response from the owner · 2 years ago

We appreciate the kind words. Thank you!

Avenger Security on Google Maps →

Business details