iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 99 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 88%
5.0★★★★★84 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Avery Tree Care five stars based on eighty-four reviews, noting the owner responds to all feedback. Customers frequently cite rapid response times, including weekend and emergency availability, along with professional communication and reasonable pricing. Recurring themes highlight efficient tree removal, thorough cleanup of debris, and careful handling of difficult or historic trees. One reviewer mentioned that communication between the estimate and the start of work was slow, though they still praised the final result.
Google rating: 5.0 out of 5 from 84 reviews (100% five-star).
Reviews on this page: 84 Google reviews (74 with written comments, 11 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 3, 2026.
Service: Tree Removal Service serving Columbus, Georgia.
Data from Google, last updated November 8, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Avery Tree CareTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Avery Tree Care: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Avery Tree Care: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Avery Tree Care: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Avery Tree Care: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Avery Tree Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 59.–
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Bar = this company · dark tick = category median.
Star ratings
84 Google reviews we collected
5.0of 5
5 stars84100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 74 written reviews
99%praise
Praise16599%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1680%
Reasonable420%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend3923%
Staff & attitude3420%
Quality & results3219%
Price & value2314%
Speed & response2113%
Honesty & trust117%
Communication74%
What customers talk about
We read 74 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would use them again and recommend their services!”
“When additional issues arose,caused by damage from another contractor they returned and promptly resolved them with the same professionalism.”
“I am greaatful for their thorough service and would highly recommend Avery Tree Service to anyone in need.”
“I took the time to save up for the work, and it was absolutely worth it.”
“I texted them and they came out right away on a Saturday, no less!”
“I actually met the owner about two years ago and knew right away this was the company I wanted to trust with removing the trees from my property.”
“Matt and his team have been very easy to work with.”
People customers mention
Matt4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Avery Tree Care for 2 kinds of job. Pick one to see what they paid and said.
LLee6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
We had a tree limb that fell on our roof that had to be removed. I texted them and they came out right away on a Saturday, no less! Their guys came out the very next day on a Sunday and took care of it! I highly recommend them for tree removal. Matt Avery is such a great guy! Thanks so much!!
DDavid2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Quality work and attention to detail. All around Pro's in my opinion. Highly recommend.
Great priceTree trimming & pruningTree removal
CCindyLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Their response was quicker than anybody's with all the answers I needed to hear. Very professional and on point.
Great priceTree removal
JJbreezyLocal Guide · 34 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Absolutely fantastic service! We couldn’t have asked for a better experience. We had 4 oak trees down on our property and Avery Tree Care sent an army to clean it up!
Great priceTree removal
DDonnaLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Happy Customer!! They arrived early and to access the job. We had several trees cut down and lots of limbs that were near the house cut back. They brought plenty of equipment and experienced workers to do the job. Hauled away everything and cleaned up all the debris! I would use them again and recommend their services!!
Great priceTree trimming & pruningTree removal
CCaptainLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Avery tree service provided exceptional support when a tree fell on my house during a severe storm. Their rapid response( arriving within an hour) even outside business hours was invaluable. The team efficiently removed the tree, secured my home vwitha tarp and handled all coordination with my insurance company,…
We had a tree limb that fell on our roof that had to be removed. I texted them and they came out right away on a Saturday, no less! Their guys came out the very next day on a Sunday and took care of it! I highly recommend them for tree removal. Matt Avery is such a great guy! Thanks so much!!
Response from the owner · a day ago
Thank you so much, Lee Ann! I truly appreciate your kind words and recommendation. When a tree limb is on a roof, we understand how important it is to respond quickly and handle everything safely. I’m glad our crew was able to come out over the weekend and take care of it for you and Tommy. Thank you both for trusting Avery Tree Care, it was truly a pleasure helping you!
D
David Bizzle2 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Quality work and attention to detail. All around Pro's in my opinion. Highly recommend.
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · a day ago
Thank you, David! We appreciate you recognizing the quality and attention to detail our crew puts into every job. It was a pleasure handling the tree trimming and removal work for you. Thank you for choosing Avery Tree Care and for the strong recommendation!
C
Cindy LeggettLocal Guide · 18 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Their response was quicker than anybody's with all the answers I needed to hear. Very professional and on point.
Price assessment: Great price
Services: Tree removal
Response from the owner · a day ago
Thank you, Cindy! We know how important it is to respond quickly and provide clear answers, especially when someone needs a tree removed. We’re glad you found our team professional, responsive, and fairly priced. Thank you for trusting Avery Tree Care and for taking the time to leave us such a great review!
J
Jbreezy PhillipsLocal Guide · 34 reviewsiTotal number of Google reviews Jbreezy has written across all businesses on Google Maps, not just this one.
Absolutely fantastic service! We couldn’t have asked for a better experience. We had 4 oak trees down on our property and Avery Tree Care sent an army to clean it up!
Price assessment: Great price
Services: Tree removal
Response from the owner · a day ago
Thank you, Jonathan! Four downed oak trees is no small cleanup, so we brought the army! We’re glad our crew could get everything cleaned up and provide the kind of experience you deserved. Thank you for trusting Avery Tree Care with the job and for taking the time to leave us such an awesome review!
C
Charlotte Breeden2 reviewsiTotal number of Google reviews Charlotte has written across all businesses on Google Maps, not just this one.
Thank you, Charlotte! We’re just as grateful that you chose Avery Tree Care. We know it was a difficult and stressful situation, and our entire team was glad we could be there to make the property safe and get everything cleaned up. We truly appreciate your trust and the five-star review!
D
Donna HayesLocal Guide · 36 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Happy Customer!! They arrived early and to access the job. We had several trees cut down and lots of limbs that were near the house cut back. They brought plenty of equipment and experienced workers to do the job. Hauled away everything and cleaned up all the debris! I would use them again and recommend their services!!
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · a day ago
Thank you, Donna! We’re glad our crew could safely handle the tree removals and cut back the limbs near your home. Showing up prepared with experienced people, the right equipment and leaving the property clean when we finish are all very important to us. We appreciate you choosing Avery Tree Care and recommending us to others!
C
Captain TwistyLocal Guide · 12 reviewsiTotal number of Google reviews Captain has written across all businesses on Google Maps, not just this one.
Avery tree service provided exceptional support when a tree fell on my house during a severe storm. Their rapid response( arriving within an hour) even outside business hours was invaluable. The team efficiently removed the tree, secured my home vwitha tarp and handled all coordination with my insurance company, allowing me to focus on repairs rather than paperwork. When additional issues arose,caused by damage from another contractor they returned and promptly resolved them with the same professionalism. I am greaatful for their thorough service and would highly recommend Avery Tree Service to anyone in need.
Response from the owner · a day ago
Thank you, Keith! When a tree falls on a home during a severe storm, every minute matters. We’re grateful you trusted Avery Tree Care to respond, safely remove the tree, secure your roof, and help you through the insurance process. Our commitment doesn’t end when the initial emergency is over, so we were glad to return and make sure the additional issues were handled properly. Thank you for such a thoughtful review and strong recommendation! It truly means a lot to our entire team!
C
Christian BasilioLocal Guide · 20 reviewsiTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
I highly recommend Avery Tree Care. The service I received was exceptional. Matt Avery and his crew take care of business. Find out yourself why Avery Tree Care has been in business for 3 generations.
Price assessment: Reasonable price
Services: Tree removal
Response from the owner · a day ago
Thank you, Chris! Your words mean a great deal to me and our entire crew. This was a challenging tree removal, and I’m proud of how our team came together to handle it safely and professionally. Having you recognize not only our work, but also the values that have kept Avery Tree Care going for three generations, is one of the best compliments we could receive. Thank you for trusting us and for such a strong recommendation!
C
Carole Williamson11 reviewsiTotal number of Google reviews Carole has written across all businesses on Google Maps, not just this one.
They took care of two dead trees in our yard very difficult to get too . They did an excellent job would absolutely recommend them ! Great people to work with!
Price assessment: Great price
Services: Tree removal
Response from the owner · a day ago
Thank you, Carole! Those two dead trees were in a difficult location, so we’re glad our crew was able to remove them safely and get the job done right. Your kind words about our team mean a great deal to us. Thank you for choosing Avery Tree Care and for recommending us to others!
S
Shellie Allen1 reviewiTotal number of Google reviews Shellie has written across all businesses on Google Maps, not just this one.
They were very nice and professional. The work was exceptional!!! We would definitely use them for all our tree needs.
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · a day ago
Thank you so much, Shellie\! Our team takes great pride in providing professional tree care, exceptional work, and fair pricing, so it means a lot to know that was your experience\. Thank you for trusting Avery Tree Care with your tree trimming and pruning\. We’ll be happy to help anytime you need us again\!
