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Ayala's Landscaping & Tree Service LLC

Landscaper · Dallas, TX · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%52+3.7Craft & service penalty55−4.5Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 74 mulching servicesPosition by Experts Score among all companies we track in this category. · better than 12%
4.6 ★★★★★ 39 Google reviews · 23 photos
90%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
74%reviews answered by the owner
Jul 2026latest review

Ayala's Landscaping & Tree Service LLC at a glance

Google reviewers rate Ayala's Landscaping & Tree Service LLC 4.6 out of 5 based on 39 reviews. Customers frequently praise the company for professional tree removal, landscaping, and drainage services, noting efficient cleanup, fair pricing, and reliable scheduling for established clients. However, low-star reviews indicate a pattern of missed appointments and delayed communication regarding initial quotes, suggesting potential issues with responsiveness for new customers.

  • Google rating: 4.6 out of 5 from 39 reviews (90% five-star).
  • Reviews on this page: 39 Google reviews (33 with written comments, 3 with photos).
  • Owner responses: the business replied to 74% of reviews.
  • Most recent review: July 6, 2026.
  • Service: Mulching Service serving Dallas, Texas.

Data from Google, last updated November 11, 2026.

Score profile vs other mulching services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction74Reliability66Craft & service55Value100Momentum100Replies to reviews52Satisfaction: 74 (median 88)Reliability: 66 (median 85)Craft & service: 55 (median 96)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 52 (median 88)
This companyMulching Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ayala's Landscaping & Tree Service LLC: 74/100 on this factor. Category median: 88.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ayala's Landscaping & Tree Service LLC: 66/100 on this factor. Category median: 85.B
66
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ayala's Landscaping & Tree Service LLC: 55/100 on this factor. Category median: 96.C
55
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ayala's Landscaping & Tree Service LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ayala's Landscaping & Tree Service LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ayala's Landscaping & Tree Service LLC: 52/100 on this factor. Category median: 88.C
52

Bar = this company · dark tick = category median.

Star ratings

39 Google reviews we collected

  • 5 stars3590%
  • 4 stars00%
  • 3 stars13%
  • 2 stars00%
  • 1 star38%

Praise vs complaints

Phrases our text analysis found in 33 written reviews

  • Praise8098%
  • Complaints22%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2328%
  • Quality & results1620%
  • Speed & response1518%
  • Price & value1215%
  • Would recommend1113%
  • Communication34%
  • Honesty & trust22%

What customers talk about

We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The team was very professional and did an excellent job.”
  • “They did a thorough tree canopy cleanup, and now I'll be talking with Don and Jose about more landscaping work we've put off too long.”
  • “They were quick, efficient, and remove this tree with no damage to my fence.”
  • “Solidly competitive pricing - very fair, especially for the terrific job they do.”
  • “It’s clear that they take pride in what they do, and I highly recommend them to anyone looking for top-notch landscaping and tree services!”
  • “Very responsive and has the best communication I’ve ever known.”
  • “Their team is not only friendly and professional but also incredibly reliable.”

People customers mention

  • Jose 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Ayala's Landscaping & Tree Service LLC for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

AniceLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ayala's always does a great job! I've used them for several projects and am always happy. Give em a call... You'll be glad you did!

Claire1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ayala’s did a wonderful job! They were professional, prompt and very thorough. Not only did they remove a huge tree without any problem, but took care of the stump, were mindful of the sprinklers, kept the yard neat, and planted two new beautiful trees for us. Highly recommend!

RayLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

One month into home ownership, this happened (see video). Back in 2022 these guys came down and worked me into their schedule. They were quick, efficient, and remove this tree with no damage to my fence. Very affordable too. Great family business. Highly recommend.

Customer photo from Ray's review
SeanLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, responsive, considerate crew knows what they're doing. Solidly competitive pricing - very fair, especially for the terrific job they do. Cleanup left the yard looking better than when they got here. They know trees, and customer service. Even cleaned up a neighbor's tree on request. They did a thorough tree…

Xander7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jose Ayala and his team are great to work with! They provide a quality service overall for an affordable price.

Melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jose and his team removed some junk bushes from my backyard, trimmed some trees in the front yard and removed a giant crepe myrtle from my side yard. The team was very professional and did an excellent job.

Photos

Customer reviews

4.6 ★★★★★ 39 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Anice GreinerLocal Guide · 19 reviewsTotal number of Google reviews Anice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ayala's always does a great job! I've used them for several projects and am always happy. Give em a call... You'll be glad you did!

Claire Reddick1 reviewTotal number of Google reviews Claire has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ayala’s did a wonderful job! They were professional, prompt and very thorough. Not only did they remove a huge tree without any problem, but took care of the stump, were mindful of the sprinklers, kept the yard neat, and planted two new beautiful trees for us. Highly recommend!

Response from the owner · 7 months ago

Hi Claire, thank you for the kind words! Let us know if you ever need anything in the future. It was great working with you, and we hope to work with you again!

RayLocal Guide · 86 reviewsTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One month into home ownership, this happened (see video). Back in 2022 these guys came down and worked me into their schedule. They were quick, efficient, and remove this tree with no damage to my fence. Very affordable too. Great family business. Highly recommend.

Sean JensenLocal Guide · 24 reviewsTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast, responsive, considerate crew knows what they're doing. Solidly competitive pricing - very fair, especially for the terrific job they do. Cleanup left the yard looking better than when they got here. They know trees, and customer service. Even cleaned up a neighbor's tree on request. They did a thorough tree canopy cleanup, and now I'll be talking with Don and Jose about more landscaping work we've put off too long. Ayala's are the real deal.

Xander Beiersdorf7 reviewsTotal number of Google reviews Xander has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jose Ayala and his team are great to work with! They provide a quality service overall for an affordable price.

Response from the owner · a year ago

Thank you for the review!!

Melanie Finkelstein4 reviewsTotal number of Google reviews Melanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jose and his team removed some junk bushes from my backyard, trimmed some trees in the front yard and removed a giant crepe myrtle from my side yard. The team was very professional and did an excellent job.

Response from the owner · a year ago

Thank you so much for the nice review, Melanie! It was great working with you.

Jacquie Kin1 reviewTotal number of Google reviews Jacquie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are very thorough and quick to respond with any requests. They complete the project requested on time and do great work. Will definitely use their services again.

Response from the owner · a year ago

Thank you! Very grateful for the review, Jacquie. We look forward to servicing you again soon.

Cynthia Winnubst5 reviewsTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They always do a great job and respond promptly to our 60+ yr old tree emergencies that we have on occasion and regular tree trimming as needed.

Response from the owner · a year ago

Thank you for the review, Cynthia! Always nice working with you.

Amanda Besancon8 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We found the Ayala's when we were in a rush, and were so incredibly lucky. They have been so gracious to support us in our backyard's ongoing transition and general landscaping needs. Jose and his son treat you like family and their crew is incredibly respectful, thorough and just do an overall great job.

Response from the owner · a year ago

Thank you so much for the review and support, Amanda!

Nick Coy7 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been using Ayala’s Landscaping & Tree Service for a while now, and I’m consistently impressed with their work. Their team is not only friendly and professional but also incredibly reliable. They show up on time and attend to my yard with such care, treating it as if it were their own. Whether it’s routine maintenance or a special project, they always go the extra mile to ensure everything looks perfect. It’s clear that they take pride in what they do, and I highly recommend them to anyone looking for top-notch landscaping and tree services!

Response from the owner · a year ago

Nick, thank you so much for the kind and thorough review. We appreciate your business and look forward to the next visit.

Ayala's Landscaping & Tree Service LLC on Google Maps →

Business details