B&C Auto Glass, LLC logo

B&C Auto Glass, LLC

Auto glass repair service · Weddington, NC · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 48 auto glass repairPosition by Experts Score among all companies we track in this category. · better than 98%
5.0 ★★★★★ 112 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
Oct 2026latest review

B&C Auto Glass, LLC at a glance

  • Google rating: 5.0 out of 5 from 112 reviews (100% five-star).
  • Reviews on this page: 112 Google reviews (105 with written comments, 5 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Auto Glass Repair serving Weddington, North Carolina.

Data from Google, last updated October 25, 2026.

Score profile vs other auto glass repair

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

Satisfaction100Reliability99Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 91)Reliability: 99 (median 90)Momentum: 100 (median 100)
B&C Auto Glass, LLCAuto Glass Repair median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.B&C Auto Glass, LLC: 100/100 on this factor. Category median: 91.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.B&C Auto Glass, LLC: 99/100 on this factor. Category median: 90.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.B&C Auto Glass, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 55.–
–

Bar = this company · dark tick = category median.

Star ratings

112 Google reviews we collected

  • 5 stars112100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 105 written reviews

  • Praise258100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response5923%
  • Quality & results5220%
  • Staff & attitude4919%
  • Would recommend4517%
  • Price & value2710%
  • Communication145%
  • Honesty & trust125%

What customers talk about

We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I told him my situation & after texting my VIN number I had a quote I could afford & got next day service”
  • “Did a great job on my repair and proposed a reasonable option vs full replacement.”
  • “They were friendly, easy to work with, and did a great job.”
  • “I would definitely use them again and recommend them to anyone looking for a reliable auto glass company!”
  • “Their prices are fair, I would recommend them in a heart beat.”
  • “Bobby was easy to work with, and the price was great.”
  • “I appreciated the honest review of their condition and would definitely do business with them again.”

People customers mention

  • Bobby 16 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 23 hours ago★★★★★

Very responsive and knowledgeable. Did a great job on my repair and proposed a reasonable option vs full replacement. Highly recommend.

JohnLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Best customer service experience I have had in years. Timely, professional, efficient and personable. This company could put on a clinic on customer service. Thanks!

Gary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I called BC Auto Glass at about 11:00 on a weekday morning and they arrived the same afternoon to repair my windshield. The technician did the repair quickly. The service and price were very good. They were considerably less than the other company I received a quote from.

ToddLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Process was simple. Bobby was easy to work with, and the price was great. I'll definitely call B&C for any of my auto glass in the future. Fast and professional.

Sukayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a great experience with B&C Auto Glass! They were friendly, easy to work with, and did a great job. I would definitely use them again and recommend them to anyone looking for a reliable auto glass company!

Eden1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend B&C Auto Glass! They made the whole process easy and convenient from start to finish. Everyone was friendly and professional, and Bobby did a great job replacing my windshield. I really appreciated them coming directly to me. I’ll definitely use them again!

Photos

Customer reviews

5.0 ★★★★★ 112 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Taylor TempestLocal Guide · 7 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Expert service

Response from the owner · 2 hours ago

Taylor, we appreciate you recognizing our expertise. It means a lot to know our team delivered the level of service you expected. We look forward to assisting you again whenever needed.

michael minotti1 reviewTotal number of Google reviews michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very responsive and knowledgeable. Did a great job on my repair and proposed a reasonable option vs full replacement. Highly recommend.

Response from the owner · 22 hours ago

Michael, thank you for the kind words. We’re pleased our team could provide a knowledgeable, cost-conscious repair that met your needs. We appreciate the recommendation and look forward to assisting you in the future.

John PetersLocal Guide · 26 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best customer service experience I have had in years. Timely, professional, efficient and personable. This company could put on a clinic on customer service. Thanks!

Response from the owner · 5 days ago

John, thank you for sharing such high praise. We are delighted our team delivered timely, efficient and personable service, and that recognition means a great deal. We appreciate you choosing us and recommending our customer care.

Gary White9 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called BC Auto Glass at about 11:00 on a weekday morning and they arrived the same afternoon to repair my windshield. The technician did the repair quickly. The service and price were very good. They were considerably less than the other company I received a quote from.

Response from the owner · 2 weeks ago

Gary, thank you for sharing your experience. We are pleased we could respond the same day and complete the repair quickly, and that you found the service and pricing favorable. We appreciate you comparing options and choosing us. We look forward to helping you again.

Todd AhernLocal Guide · 23 reviewsTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Process was simple. Bobby was easy to work with, and the price was great. I'll definitely call B&C for any of my auto glass in the future. Fast and professional.

Response from the owner · a month ago

Thank you, Todd. We’re glad the process was simple and that Bobby was easy to work with. We appreciate your kind words about our price, speed and professionalism. We look forward to helping with any future auto glass needs.

Sukayla1 reviewTotal number of Google reviews Sukayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great experience with B&C Auto Glass! They were friendly, easy to work with, and did a great job. I would definitely use them again and recommend them to anyone looking for a reliable auto glass company!

Response from the owner · a month ago

We truly appreciate your kind words, Sukayla. It means a lot to hear our team was friendly and that you were happy with the job. Thank you for recommending us - we look forward to serving you again.

Eden West1 reviewTotal number of Google reviews Eden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend B&C Auto Glass! They made the whole process easy and convenient from start to finish. Everyone was friendly and professional, and Bobby did a great job replacing my windshield. I really appreciated them coming directly to me. I’ll definitely use them again!

Response from the owner · a month ago

Eden, thanks for the glowing review! We’re glad the mobile visit made the process easy and that Bobby and the team were professional and friendly. We appreciate your recommendation and hope to serve you again.

M DiazLocal Guide · 22 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time and a great price! I will call these guys every time from now on. I appreciate the timely service, amazing communication, and perfect deal. Thank you!

Response from the owner · a month ago

M Diaz, thank you for the kind words! We are thrilled our team was on time and provided clear communication and great value. We appreciate your trust and look forward to helping you again.

Carolina Hurricane6 reviewsTotal number of Google reviews Carolina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My experience with B & C Auto glass was smooth & professional The owner picked up on the second ring. I told him my situation & after texting my VIN number I had a quote I could afford & got next day service My new glass came tinted & they removed the broken glass for me which was very helpful With my work schedule I didn’t have to be present for the repair which was very convenient I love the gift bag left in my car after the repair was completed My boss recommended B & C when my window got knocked out. He uses them for his personal cars & his semi trucks I’m recommending them to you the reader

Response from the owner · 2 months ago

Thank you for the five-star review and for recommending B & C Auto Glass. We're glad our owner could answer quickly, provide an affordable VIN-based quote, and schedule next-day service. It's great to hear the tinted replacement, removal of the broken glass, and the convenience of not needing to be present fit your schedule. We appreciate the referral from your boss and that you enjoyed the gift bag; we look forward to helping you or your colleagues again.

Bobby L Byrd6 reviewsTotal number of Google reviews Bobby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

B & C Auto Glass has been an excellent vendor for many years. From our business needs to personal projects they have responded quickly and professionally. I highly recommend them for your business and personal projects. They are a great company.

Response from the owner · 2 months ago

Thank you, Bobby, for your continued trust and kind words. We're glad our team has been able to support your business and personal projects with quick, professional service. Your recommendation means a lot, and we look forward to continuing to serve you for years to come.

B&C Auto Glass, LLC on Google Maps →

Business details