Google reviewers rate B2U Preventive Maintenance Services 4.8 out of 5 based on 424 reviews. Many customers praise the company for punctual arrivals, professional communication, and same-day repairs for issues like water heater installations and plumbing leaks. However, a pattern of criticism involves missed appointments, lack of follow-up, and incomplete or substandard work that left customers without resolution.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
AC is fast and affordable! Scheduled me same day and made sure the job was done correctly. Definitely recommend!
Thank you for taking the time to leave us a review! At B2U Preventive Maintenance Services, we strive to be one of Philadelphia's best choices for reliable plumbing and home maintenance. We appreciate your trust and look forward to helping whenever you need us again. AC and the B2U team
What a treat to have someone who actually shows up on time, knows what they’re doing, and gets right to work. What a pleasure it was to work with AC. Called same day and got great service. Will absolutely recommend him. I threw a few different projects at him that day, and he rolled with all of them and was able to actually fix everything from leaky toilets to broken door hinges. Came with his toolbox and knocked it out. Also reasonably priced. Happy to have him in my contact list now for anything that might pop up.
Hello Keith, thank you for this! I’m glad I could get there the same day and take care of everything from the leaky toilets to the door hinges. I appreciate you trusting me with several projects at once, and it means a lot that you’d recommend B2U. You’ve got my number whenever something else comes up! We strive to be the best Around in Philadelphia.!! AC, B2U Preventive Maintenance Services
A family member recommended I contact B2U when the pipes in my garage started leaking. When AC arrived he was very professional, knowledgeable and neat! In the future they will be my go-to for maintenance service issues.
Thank you for taking the time to leave us a review! At B2U Preventive Maintenance Services, we strive to be one of Philadelphia’s best choices for reliable plumbing and home maintenance. We appreciate your trust and look forward to helping whenever you need us again. AC and the B2U team
Professional , timely
Thank you for taking the time to leave us a review! At B2U Preventive Maintenance Services, we strive to be one of Philadelphia’s best choices for reliable plumbing and home maintenance. We appreciate your trust and look forward to helping whenever you need us again. AC and the B2U team
I called for an emergency repair and they arrived within the hour,they were professional, diagnosed the issue and fixed the problem .Thank you AC
Thank you for taking the time to leave us a review! At B2U Preventive Maintenance Services, we strive to be one of Philadelphia’s best choices for reliable plumbing and home maintenance. We appreciate your trust and look forward to helping whenever you need us again. AC and the B2U team
Horrible experience with unprofessional technicians who don’t know what they are doing ….. they installed my water heater that is already leaking because they don’t know how to solder and they don’t own a propress so they left my water heater in sharkbite fittings and braided stainless steel hose. From every professional I talk to they say b2u came in and did handy man work at best but still charged licensed plumber pricing Also the owner is very rude and doesn’t know much about what he’s doing Would never recommend these unlicensed uninsured handy men
We don’t even know you & never installed a hot water heater for you & we don’t appreciate you coming on our google spreading false information. Google needs to block you & remove this review…because this is a hate post of a person hating on our business & we never did business with this customer.. Please remove this review & block this person please & thanx you.!!
I was very satisfied with the professionalism, courtesy and prompt service of this company. My water heater was broken, and they fixed it in a timely manner. I highly recommend this company and I would definitely use it again
"Thank you so much, David! We're thrilled to hear you were satisfied with our professionalism. That's what we strive for every day at B2U Preventive Maintenance Services, We look forward to serving you again!"
Great experience from start to finish. Communication was proactive and professional. The hot water heater was fixed the same day, even though it required a part replacement. They showed a strong willingness to help and demonstrated real expertise throughout the process. Highly recommend!
"Thank you, Martin! Same-day service and expert care are what we're all about at B2U Preventive Maintenance Services. We're so glad we could deliver that for you. your recommendation means the world to us!"
Came on time professionally dressed would highly recommend to anything that B2U is the company for you !!!! Appreciate you guys
"Thank you so much, Tyson! We take great pride in showing up on time and presenting ourselves professionally. Your recommendation means everything to us at B2U Preventive Maintenance Services. We appreciate You!"
AC and Damir were both examples of professionalism. They worked late to finish the job. I was very impressed. I highly recommend this crew.
"Thank you for the wonderful review, Dion! We 're so proud of AC and Damir going above and beyond. To finish the job is exactly the standard we hold ourselves to at B2U.Your Kind words mean a lot to the whole team. We truly appreciate your recommendation!"