Customers frequently cite punctuality, clear communication, and thorough cleanup as key strengths, noting that the team often coordinates with utility companies and handles diverse tasks from simple repairs to whole-home rewiring. Pricing is generally described as fair, and the business maintains a high rating by responding to every review. However, a small number of low-star comments highlight instances of unreturned phone calls and unresolved electrical issues that led to disputes over billing for return visits.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Exceptional work! Prompt, tidy and thorough. Wouldn’t call anyone else.
Thanks so much, Lisa!
Rick did a great quality job. Showed when he said he would be there. Coordinated with Duquesne light. Everything was done and cleaned up.
Thanks John!
Excellent communication and friendly employees.
Thanks so much, Traci!
They did a great job!
Troy! Thank you!
Rick and David were professional, quick and efficient! Thanks guys!
Thanks so much!
These guys are the best!
Thanks, Ted! You’re alright yourself! :-)
Quality workmanship, very meticulous from beginning to end.
Thanks so much!
This was the 2nd time I requested Baby Bird and again they were exceptional! They explained the electrical problem and promptly repaired it. I will need electrical installations in a few months and will definitely ask Baby Bird to do the work.
Thanks so much!
Have used these guys multiple times. Always good service and easy scheduling.
Thank you!
We had Rick and another guy come out and help install a fan box and ceiling fan. They were great. Super professional and got the job done easily. Seemed friendly and transparent. Very importantly they were very clean, vacuumed any mess they may have made and went so far as to take their shoes off on a rainy morning. Couldn’t recommend them enough to be honest.
Thanks so much!