Google reviewers rate Back To Action Physical Therapy five stars based on 149 reviews, noting that the owner responded to sixty-six percent of them. Patients describe the staff as friendly, professional, and attentive, highlighting effective treatments for knee, shoulder, and back injuries. The clinic is praised for its welcoming atmosphere, punctual scheduling, and clear communication regarding patient progress. One low-star review criticized the intake process, stating that administrative staff prioritized payment signatures over verifying medical protocols and insurance details before assessment.
Google rating: 5.0 out of 5 from 149 reviews (98% five-star).
Reviews on this page: 149 Google reviews (104 with written comments, 3 with photos).
Owner responses: the business replied to 66% of reviews.
Reviews from Google, shown as published (original wording, unedited).
JD
Jimmy DominguezLocal Guide · 109 reviews
★★★★★
Best scheduling, customer service and therapist. A really nice and friendly atmosphere truly professional and attentive.
Response from the owner · a year ago
Thank you, Jimmy, for your wonderful feedback! We're thrilled to hear that you had a positive experience with our scheduling, customer service, and therapists. Your kind words motivate us to continue providing exceptional care in a friendly atmosphere.
Exceptional place and very wonderful people! Dr. Paul Trevino is the absolute best!
Response from the owner · a week ago
Thank you so much for your kind words, Tiara! We’re thrilled to hear that you had a positive experience and that Dr. Paul Trevino made such an impact. Your feedback means a lot to us!
A knowledgeable group of health professionals with a sole purpose, your health.
Response from the owner · 4 months ago
Thank you for your kind words! We're thrilled to hear that you found our team knowledgeable and dedicated to your health. Your well-being is our top priority, and we appreciate your trust in us.
Paul and his staff are very friendly and professional. They take back to action. I went from 10% to be back at 100%.
Response from the owner · a month ago
Thank you, Luigi! We're thrilled to hear about your positive experience and your incredible progress. Our team is dedicated to helping you achieve your goals, and we appreciate your kind words.
All the therapists were friendly and really enjoyed their job helping people. They made me feel at home and also made me work hard during my sessions. Very accommodating with my work schedule as well.
Response from the owner · a month ago
Thank you for your kind words, Deborah! We're thrilled to hear that our therapists made you feel at home while also challenging you during your sessions. Your satisfaction is our priority, and we appreciate your feedback on our accommodating schedule.
Thank you for your positive feedback, Maggie! We're glad to hear that you found our clinic to be a good place for your exercises. Your satisfaction is important to us, and we look forward to supporting you in your recovery journey!
Paul was very knowledgeable and made my first session a good experience
Response from the owner · 2 months ago
Thank you for your kind words, Apolonio! We're thrilled to hear that Paul made your first session a positive experience. We look forward to continuing to support you on your journey to recovery.
I highly recommend Back to Action. The team did an amazing job helping me regain strength and mobility on my knee. From day one, everyone was friendly, compassionate and genuinely invested in my recovery. They created a welcoming environment where I always felt supported and encouraged.
A special shout-out to Paul Trevino, PT, for his expertise, encouragement and personalized care throughout my rehabilitation. His dedication made a real difference in my recovery.
Thanks to the entire team, I'm feeling stronger and back to doing the things I enjoy. If you're looking for a team that truly cares about your recovery, Back to Action is the place to go!
Response from the owner · 2 months ago
Thank you, Isabel, for your wonderful feedback! We're thrilled to hear about your positive experience and that our team, especially Paul, was able to support you on your journey to recovery. Your progress is our priority, and we appreciate your recommendation!
Paul Trevino and his staff are the BEST! Their attentiveness and dedication to their patients' care is exceptional! Highly recommend Back to Action, 100%!
Response from the owner · 2 months ago
Thank you, Cindy! We truly appreciate your kind words and support. Our team is dedicated to providing exceptional care, and we're thrilled to hear about your positive experience!