Customers consistently praise the company for its punctuality, thorough inspections, and clear communication regarding treatment plans and pricing. Services include rodent removal, wasp extermination, and preventative treatments, with staff noted for explaining findings and providing detailed email summaries after visits. While most feedback is positive, a few low-star reviews indicate that some clients canceled their service, and one reviewer noted a lack of notification before the technician's arrival.
Google rating: 5.0 out of 5 from 127 reviews (99% five-star).
Reviews on this page: 127 Google reviews (113 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Wildlife serving Spokane Valley, Washington.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
127 reviews on Google
5★126
4★0
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
HB
HeatherLynn BahmeLocal Guide · 11 reviews
★★★★★
Absolutely wonderful experience! From start to finish, the customer service was outstanding. They were knowledgeable, professional, and thorough, taking the time to explain the process and set clear expectations. Their pricing was extremely competitive, and the level of service exceeded our expectations.
We especially appreciate supporting a local, veteran-owned small business that clearly takes pride in its work and values its customers. It’s refreshing to find a company that delivers both quality service and affordability without cutting corners.
Highly recommend! We will definitely continue using their services.
Price assessment: Reasonable price
Price: $200+
Pest type: Ants, Rodents, Spiders
Response from the owner · 2 days ago
HeatherLynn, thank you for such a thoughtful review. I’m glad we explained everything clearly and made the process easy for you. Krista and I appreciate you choosing our small business and recommending us to others. We’re glad to be looking after your property moving forward.
Krista is awesome, she does her work fast and efficiently. Tells me what is happening and how much or little activity has been going on.
Response from the owner · Edited 2 days ago
Teri, thank you for sharing this. We’re glad Krista’s efficient work and updates on pest activity have been helpful. We appreciate your trust in Backwoods.
Very knowledgeable, thorough and professional. Easy to get in touch with and schedule. Nice web site.
Services: Spider extermination, Ant extermination
Response from the owner · Edited 2 days ago
David, thank you for the kind words about our team and website. We’re glad you found the service thorough and scheduling easy. We appreciate you taking the time to share your experience.
Brian and Krista are taking good care of us. Their service is professional, friendly, and thorough. After the service appointment, they sent a detailed email summary of the work performed complete with observations and assessments, which was much appreciated. We would highly recommend Backwoods!
Price assessment: Reasonable price
Pest type: Rodents
Response from the owner · 2 weeks ago
Loran, thank you so much for this. We really appreciate you trusting us with your rodent service. We put a lot of effort into being thorough during each visit and into the follow-up information afterward, so it means a lot to hear that the detailed summaries, observations, and assessments have been helpful to you. Thank you for the recommendation and for choosing Backwoods. We truly appreciate having you as a customer.
Exceptional pest control service. Emails are provided immediately about work done. Levi does an amazing job! Payment is made monthly for quarterly service, which is such a good idea. We feel lucky to have Backwoods Pest Control take care of our property.
Price assessment: Reasonable price
Pest type: Ants, Termites, Rodents, Spiders, Other
Response from the owner · Edited 4 weeks ago
Barb, thank you so much for the wonderful review. It means a lot to hear that our service updates are helpful, that the monthly billing makes your quarterly service easy to manage, and especially that Levi has been doing such a great job taking care of your property.
We truly appreciate your trust in Backwoods Pest Control and feel just as fortunate to have customers like you. Thank you for choosing us to take care of your home.
Krista from Backwoods pest control was meticulously in inspected the premises, explained the treatment plan in detail, and efficiently addressed the pest problem. Her extensive knowledge and attention to detail were truly commendable. Not only did she effectively eradicate the pests, but-she also provided valuable advice on preventing future infestations.
Response from the owner · Edited 4 weeks ago
Barbara, thank you so much for taking the time to leave such a thoughtful review. I’m glad I was able to thoroughly inspect the property, explain the treatment plan, and answer your questions along the way. I always want our customers to understand not only what we’re doing, but also what they can do to help prevent future pest issues.
I truly appreciate your kind words about my knowledge and attention to detail. Thank you for trusting Backwoods Pest Control to take care of your property.
— Krista
Krista was very prompt and explained what she was doing at every step. Thank you for your attention to all of my questions.
Leann
Price assessment: Reasonable price
Pest type: Rodents
Response from the owner · a month ago
Leann, thank you so much for taking the time to leave this review. I’m glad Krista took the time to explain everything she was doing and answer all of your questions along the way. We really appreciate you trusting us with your rodent control and supporting our local family business.
— Brian
Krista did another great job of protecting our home from pests. We added rodent control as we live rural with outbuildings. So far no mice or mouse evidence has been found.
Price assessment: Great price
Price: $160–180
Pest type: Ants, Rodents, Spiders
Response from the owner · a month ago
Mike, thank you! I really appreciate you taking the time to leave another review. I’m glad to hear things are going well and that you haven’t seen any signs of mice since adding the rodent control. It means a lot that you continue to trust us with protecting your home and property.
— Krista
If you are looking for a great pest control company, you have came to the right company. These people take pride in their pest control and are very accommodating to residents. Their knowledge and great work ethics are spot on. Their communications are excellent. If you are in need of pest control. These are the right people.
Price: $80–100
Pest type: Ants, Rodents, Spiders, Mosquitoes
Response from the owner · a month ago
Don, thank you for taking the time to write this. Hearing you speak so highly of our team’s work ethic and communication means a great deal to me. I’ve appreciated getting to know you and having the opportunity to help. Thank you for your trust and for recommending Backwoods to others.
Excellent service! Brian at Backwoods Pest Control was able to fit us into his schedule and handled our infestation of wasps quickly, throughly, and professionally. We had a large swarm of wasps over the front door and he made our safety a priority. We were so impresses with his service that we signed up to have his company handle all of our pest control needs. I highly recommend Brian to anyone looking for honest , knowledgeable, and dependable pest control!
Price assessment: Reasonable price
Price: $100–120
Pest type: Other
Response from the owner · Edited a month ago
Melody, thank you for the kind words and recommendation! I’m glad I could fit you in and take care of those wasps, especially with them right over your front door. Making sure you could safely use your entrance was important to me. I really appreciate you choosing Backwoods for your ongoing pest control, too. It means a lot to earn your trust, and we look forward to continuing to help!
— Brian
