HanaLocal Guide · 78 reviewsTotal number of Google reviews Hana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFun summer spot
Badger Mountain Splash Pad
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%67+42.6Reliability 28%93+26.3Replies to reviews 8%2+0.2Experts Score= 69Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 34 water feature installationPosition by Experts Score among all companies we track in this category. · better than 18%
4.7 ★★★★★ 352 Google reviews · 24 photos
73%five-star reviews
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review
Badger Mountain Splash Pad at a glance
Reviewers describe the splash pad as clean, well-maintained, and suitable for families, highlighting features like playgrounds, basketball courts, and nearby snow cone vendors. Common themes include the ease of supervising children and the variety of water activities available. However, several reviews criticize the lack of nearby restrooms, minimal shade coverage, and safety concerns regarding uncontrolled children riding bicycles or scooters within the splash area.
- Google rating: 4.7 out of 5 from 352 reviews (73% five-star).
- Reviews on this page: 352 Google reviews (164 with written comments, 17 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 25, 2026.
- Service: Water Feature Installation serving Kennewick, Washington.
Data from Google, last updated November 2, 2026.
Score profile vs other water feature installation
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Badger Mountain Splash Pad: 67/100 on this factor. Category median: 89.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Badger Mountain Splash Pad: 93/100 on this factor. Category median: 88.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Badger Mountain Splash Pad: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Badger Mountain Splash Pad: 2/100 on this factor. Category median: 55.F
2
Bar = this company · dark tick = category median.
Star ratings
352 Google reviews we collected
- 5 stars25673%
- 4 stars7922%
- 3 stars123%
- 2 stars21%
- 1 star31%
Praise vs complaints
Phrases our text analysis found in 164 written reviews
- Praise3595%
- Complaints25%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2876%
- Quality & results38%
- Would recommend38%
- Speed & response25%
- Honesty & trust13%
What customers talk about
We read 164 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…d go back again never had to use there bathroom but I am sure it's as nice as the park and clean as the park as well.…”
“…to chill and have fun with your kids best splash pad ever I've had a amazing experience there with my family I would go back again never had to use t…”
“Totally recommended if you need to beat the heat and a splash park is where you wanna be!”
“Well designed for the fast paced minds of the Littles.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
BrandeeLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★
The splash pad is amazing. Could use better covered seats for parents but overall is great. The playground equipment is nice but the wood chips are so dangerous for little kids. They can easily get a splinter or stabbed by it. Wish they'd change to rubber ground.
TonyLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I loved it there. Very clean and well maintained. There are toys, a splash pad, and plenty of other things
JLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
So much fun for a family day. Lots of options on the splash pad, plenty of places to set up a blanket or chairs. There’s also basketball courts, a picnic area and a playground for kids.
RachelLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Not too much shade but it has awesome water toys and there is usually a snow cone place there to get snacks.
AudLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★
NO RESTROOMS near park or splash-pad! Restroom is all the way on the other side way out of sight to send kids alone. Otherwise everything else is awesome!
MichaelLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Fun place for the family. Great park to dink around and splash in the water. They have a cool little snow cone joint you can get icy drinks. Usually pretty busy in the summer
Photos
Customer reviews
4.7 ★★★★★ 352 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Shelby Coleman5 reviewsTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place to take the kids! There is even a playground and a walking path
Richard EatwellLocal Guide · 146 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBeautiful park for the entire family
Brandee CLocal Guide · 55 reviewsTotal number of Google reviews Brandee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe splash pad is amazing. Could use better covered seats for parents but overall is great. The playground equipment is nice but the wood chips are so dangerous for little kids. They can easily get a splinter or stabbed by it. Wish they'd change to rubber ground.
Tony WillisLocal Guide · 113 reviewsTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI loved it there. Very clean and well maintained. There are toys, a splash pad, and plenty of other things
Gisela FarfanLocal Guide · 12 reviewsTotal number of Google reviews Gisela has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEasy to find
MommaA 13Local Guide · 72 reviewsTotal number of Google reviews MommaA has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat location for a party
Sheena Boosinger7 reviewsTotal number of Google reviews Sheena has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery busy with minimal shade
J SPLocal Guide · 129 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSo much fun for a family day. Lots of options on the splash pad, plenty of places to set up a blanket or chairs. There’s also basketball courts, a picnic area and a playground for kids.
Matthew ChoinLocal Guide · 23 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCleanest splash pad in the area loads of fun for kids
Business details
- Address: 350 Keene Rd Trl, Richland, WA 99352
- Phone: (509) 942-7529
- Service area: Kennewick, WA