Landscape designer · Tumwater, WA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%57+13.8Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty99−0.1Momentum penalty92−0.8Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 44 water feature installationiPosition by Experts Score among all companies we track in this category. · better than 16%
4.8★★★★★63 Google reviews · 23 photos
92%five-star reviews
4.67★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Badillo Landscaping 4.8 out of 5 based on 63 reviews, with the owner responding to 73 percent of comments. Customers frequently cite punctuality, clear communication, competitive pricing, and thorough cleanup when describing services like backyard transformations, patio installations, and drainage repairs. While most praise the crew's professionalism and design enhancements, a recurring criticism in lower-rated reviews involves a lack of follow-up on promised work or estimates after initial contact or payment.
Google rating: 4.8 out of 5 from 63 reviews (92% five-star).
Reviews on this page: 63 Google reviews (54 with written comments, 16 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: September 7, 2026.
Service: Water Feature Installation serving Tumwater, Washington.
Data from Google, last updated November 6, 2026.
Score profile vs other water feature installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Badillo LandscapingWater Feature Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Badillo Landscaping: 71/100 on this factor. Category median: 84.B
71
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Badillo Landscaping: 57/100 on this factor. Category median: 84.C
57
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Badillo Landscaping: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Badillo Landscaping: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Badillo Landscaping: 92/100 on this factor. Category median: 100.A
92
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Badillo Landscaping: 43/100 on this factor. Category median: 50.C
43
Bar = this company · dark tick = category median.
Star ratings
63 Google reviews we collected
4.8of 5
5 stars5892%
4 stars00%
3 stars23%
2 stars12%
1 star23%
Praise vs complaints
Phrases our text analysis found in 54 written reviews
96%praise
Praise11596%
Complaints54%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price571%
Reasonable229%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2823%
Staff & attitude2622%
Quality & results2118%
Price & value1714%
Speed & response1412%
Honesty & trust87%
Communication65%
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We are incredibly happy with how everything turned out and highly recommend Hugo and his team to anyone looking for landscaping, property cleanup, or…”
“I recommend this company to a friend, and they didn't uphold their end of the agreement.”
“They worked extremely hard, were professional throughout the entire project, and the final result exceeded our expectations.”
“It was a huge cleanup, including a very steep and heavily overgrown hill, and they tackled it all with an incredible amount of effort and attention to detail.”
“hadn’t planned on it originally, because of the work he did and the competitive pricing, I will be going ahead and doing my front yard with him as we…”
“They showed up on time everyday and made sure any mess was cleaned up before they left.”
“Good guys that you can trust, who work extremely well and hard.”
“He sat with us, listened, and worked hard to keep costs down without skimping on what mattered to us.”
People customers mention
Hugo15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Badillo Landscaping for 8 kinds of job. Pick one to see what they paid and said.
CClaytonLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★
Great work, but after the money is paid, promised work was never done, and contact pretty much stopped. I would say this was a journey, but it was over before I would have ever thought possible! I received bids and ideas from numerous companies but the one that stood out was Badillo Landscaping! The owner, Hugo,…
AAmy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They did an amazing job. I am so happy with the design. Great prices and great work.
Great priceLandscape design constructionYard designsDriveway landscaping
PPeter10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Hugo is a man who is extremely experienced and passionate about his work and company. He was able to help transform our backyard exactly as we had envisioned. He and his crew work hard and started the project a few days after consultation and finished the job in 5 working days. It was unbelievable. Moreover, the…
DDan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
These guys are great. Hugo met with us and had a lot of great ideas of ways to redesign our backyard. Anything we wanted done he was confident they could get done and they did. It was a 5 day project. They showed up on time everyday and made sure any mess was cleaned up before they left. The entire crew was…
BBruce9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Couldn’t be happier with the backyard upgrade we had done by Badillo Landscaping in Lacey, Wa, with a special thanks to Hugo!! Rate a 5 Star, crew arrived on-time, were professional, friendly, hard working & the finished product looks absolutely fantastic!! If you’re looking for a quality product at a great price we highly recommend Badillo Landscaping.
Great priceLandscape installationsPatio designOutdoor water feature design
FFred8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Hugo did an amazing job putting in a french drain for us next to our driveway. I love it when people do exactly what they says they will do and just a bit more - That's what you will get when you hire them! Hope we have a project for them in the future!
Great work, but after the money is paid, promised work was never done, and contact pretty much stopped. I would say this was a journey, but it was over before I would have ever thought possible! I received bids and ideas from numerous companies but the one that stood out was Badillo Landscaping! The owner, Hugo, was a pleasure to work with from start to finish. I gave him an idea and explained that landscaping is totally out of my wheel house and that I I trust his expertise and boy did it pay off! His crew knocked this project out of the park and his team truly cares about perfection. Hands down best decision I could have made!
Response from the owner · 2 years ago
Thank you for your business and your kind review, it was a pleasure working for you! 😊
K
Keith PeilerLocal Guide · 18 reviewsiTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
I can't say enough good things about the work Hugo and his team did. They completely transformed our backyard, hill, and lake area, and the amount of work they put into this project was phenomenal. It was a huge cleanup, including a very steep and heavily overgrown hill, and they tackled it all with an incredible amount of effort and attention to detail.
They cleared out years of overgrowth and debris, hauled away truckload after truckload, and completely reset the area. The difference between where we started and how everything looks now is incredible. You can really tell how much hard work went into getting our property back into shape.
We are now finished with the first phase of clearing, and we are very happy to have Hugo and his team moving on to the next project, building a retaining wall at the foot of the hill and clearing the landing area next to the lake.
They worked extremely hard, were professional throughout the entire project, and the final result exceeded our expectations. We are incredibly happy with how everything turned out and highly recommend Hugo and his team to anyone looking for landscaping, property cleanup, or major yard restoration work.
Pictures will come a little later once we get a few more of the projects completed and can really show the full transformation.
Price assessment: Great price
Services: Backyard landscaping
A
Amy Kus4 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Hugo is a man who is extremely experienced and passionate about his work and company. He was able to help transform our backyard exactly as we had envisioned. He and his crew work hard and started the project a few days after consultation and finished the job in 5 working days. It was unbelievable. Moreover, the quality of the job was excellent, and as you can see from the photos, they took the time to trim the turf around the retaining wall edges and go around the HVAC to make it fit like a glove. Although I hadn’t planned on it originally, because of the work he did and the competitive pricing, I will be going ahead and doing my front yard with him as well.
I highly recommend Badillo Landscaping. Good guys that you can trust, who work extremely well and hard. Gracias amigo!
D
Dan Holt5 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
These guys are great. Hugo met with us and had a lot of great ideas of ways to redesign our backyard. Anything we wanted done he was confident they could get done and they did. It was a 5 day project. They showed up on time everyday and made sure any mess was cleaned up before they left. The entire crew was competent and worked very hard. Very friendly and respectful of our property as well. Could not recommend these guys enough. Will be a repeat customer for sure.
Couldn’t be happier with the backyard upgrade we had done by Badillo Landscaping in Lacey, Wa, with a special thanks to Hugo!! Rate a 5 Star, crew arrived on-time, were professional, friendly, hard working & the finished product looks absolutely fantastic!! If you’re looking for a quality product at a great price we highly recommend Badillo Landscaping.
Price assessment: Great price
Services: Landscape installations, Patio design, Outdoor water feature design, Artificial turf installation, Custom landscape design, Stone masonry, Backyard landscaping
F
Fred Wright8 reviewsiTotal number of Google reviews Fred has written across all businesses on Google Maps, not just this one.
Hugo did an amazing job putting in a french drain for us next to our driveway. I love it when people do exactly what they says they will do and just a bit more - That's what you will get when you hire them! Hope we have a project for them in the future!
I cannot recommend Badillo landscaping enough. He not only gave us a great price for a lot of work but he brought my grandparents to tears over the transformation he did to their front and backyard. He went above and beyond all expectation. My family is so grateful for Badillo landscaping and will be using and recommending them for a years to come.
Price assessment: Great price
M
Meghan R4 reviewsiTotal number of Google reviews Meghan has written across all businesses on Google Maps, not just this one.
A big thank you to Hugo and his crew at Badillo Landscaping. They came in and removed shrubs, grass and gravel and completely transformed our back yard. We had them put aggregate down the sides of the house, extend the covered patio and poured a new modern concrete patio in the back. They also put nice brick edging around the patio with lighting incorporated in it. A small area with turf was also put in with a light showcasing that too. Our flower beds have a drip system in place with a timer so we can set it and forget it. We wanted a simple design with minimal upkeep and I think we achieved that. Hugo is friendly and has a ton of ideas and is more than willing to show you his previous work. He will work with you to achieve whatever landscape design you have in mind. It took two weeks to complete the work for us. Don’t hesitate to call him, he was great to work with. Will add some pics (from before work was done) and a video of yard completed Thanks Hugo, you rock!
D
Doug Karman4 reviewsiTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Badillo Landscaping did a great job on our back yard. My wife and I had a plan but Hugo enhanced that plan as we went and the end result is very pleasing and functional. I would recommend them to anyone looking for a landscaper. Their workers were very considerate and worked hard.
