Google reviewers rate Balance Chiropractic Clinic five stars based on two hundred and seventeen reviews, with the owner responding to sixty-three percent of them. Patients frequently praise the staff’s friendliness, professional communication, and thorough explanations of treatments and insurance processing. Many note improvements in neck, shoulder, and back pain after regular adjustments, while appreciating the clinic’s clean environment and convenient parking. However, a small number of one-star reviews criticize the front desk for scheduling delays and failing to communicate requirements for full back X-rays and associated costs before appointments.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Dr Troy Norris is one of the best Dr’s in Idaho I greatly appreciate him and his team Thank you.
Thank you Doc, we appreciate your confidence in us!
Grateful for every visit!
Dr. Troy approaches the healing process different. He spent a lot of time evaluating the situation I was in and how best to approach for me.
Balance Chiropractic Clinic is the best! Regular treatments have improved my pain level, mobility and flexibility of my neck, shoulder and back. Balance Clinic is so easy to access with parking outside the door. The clinic is very immaculate and the staff are friendly and knowledgeable about insurance processing. I highly recommend Balance Chiropractic Clinic.
Thank you V, we enjoy serving you here at Balance Chiropractic Clinic!
Professional, knowledgeable, explanation of treatment was easy to understand, and comfortable. Staff did a great job of detailing the payments needed and offered different opinions.
Great service and experience!
Dr.Troy is the absolute best! So are a the gals at the front desk.
We appreciate that Chris, thank you !
Chiropractic offices can be hot and miss, but this one is a gem. Dr. Norris is a skilled as they come, and his staff are invariably polite and helpful. My treatments here have been a huge boon to my quality of life!
Good service and caring
Everyone at Balance is so nice and kind. Troy is also very nice and professional. My family doesn't trust anyone but Troy with our adjustments. Thank you guys for being so awesome.