Customers praise the company for handling local, long-distance, and commercial moves with punctuality, careful handling of items, and fair pricing. Recurring themes highlight efficient crews, clear communication from scheduling through delivery, and flexibility for last-minute requests. One criticism notes that a customer received a misquote and experienced poor communication when attempting to resolve pricing discrepancies and equipment issues.
Google rating: 5.0 out of 5 from 179 reviews (99% five-star).
Reviews on this page: 179 Google reviews (170 with written comments, 6 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 4, 2026.
Service: Mover serving Detroit, Michigan.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
179 reviews on Google
5★177
4★0
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
TK
Toria KingLocal Guide · 93 reviews
★★★★★
I used Balance Detroit Moving Company for my cross-country move, and I am glad I did. From the moment I reached out for a quote till the last box was delivered, I received nothing but prompt responses and professionalism. I appreciate their kind responsiveness to my numerous questions and requests.<br><br>If you are looking for a local or long-distance mover, this is your team.
The company moved two one-bedroom units into one condo today and all I can say is that I'm extremely impressed by the crew's (3 man team) thoughtfulness and speed. It only took 2.5 hours and the pricing is very fair. They were very kind and made sure I was happy from start to finish. I will hire them if I move again in the future. 10/10 all around.
Price assessment: Reasonable price
Price: $500–1,000
Response from the owner · a month ago
We would be honored to work with you again Sharnjeet, but I have a feeling you're in the perfect arrangement and won't be giving it up any time soon! Thank you so much for sharing your feedback, we're humbled by your kind words :) Enjoy the new abode!
Amazing experience. Fantastic customer service. Sarah was so nice to work with over the phone getting everything scheduled. Darius and Chosen were absolutely amazing. Super professional and efficient and they fit everything in one truck with room to spare! Would highly recommend.
Response from the owner · a month ago
Thank you so much for sharing your experience Rachel! You were an absolute joy to work with from start to finish, we wish your family all the best on your new adventures!!
I can’t say enough good things about Balance Detroit Moving! I was in a very stressful situation after the movers I had originally booked completely failed to show up. I called Balance Detroit Moving at the last minute, stressed and upset, and they were able to accommodate my move when I desperately needed help.<br><br>Reshod and Tony were absolutely professional from start to finish. They worked efficiently, handled all of my belongings with care, and made what had been a very stressful day feel so much easier. Their professionalism, communication, and willingness to help on such short notice truly made a difference.<br><br>I would definitely use Balance Detroit Moving again in the future and highly recommend them to anyone looking for a reliable, professional, and caring moving company. Thank you for coming through when I needed it most!
Response from the owner · Edited a month ago
Robin, I’m grateful our calendars aligned and you’re in your beautiful new home. Thanks for reaching out and, even more, for taking time out of unpacking to share your experience!
I’m absolutely thrilled with my 3D team! Darius, Dyvon, and Donovan were friendly, sweet, patient, strong, and professional. They went above and beyond putting a small table back together after it came apart during the move. They also moved a couch that I SWORE would not fit! Thank you, thank you, thank you!
Price assessment: Reasonable price
Price: $500–1,000
Response from the owner · 2 months ago
Ha yay '3D team'! Yes, we were all ready for some couch hoisting and 2nd floor balcony delivery but their ingenuity came through once again :) Thanks for sharing your experience Carolyn, our mission is to move more than just your furniture!
