Analyzing 6,552,2076.6M ReviewsFor 18,15918.2K Experts
Customers frequently highlight the company's punctuality, reasonable pricing, and clear communication, noting that staff often provide updates and photos of completed work. Services include gutter cleaning, downspout repairs, and installation of gutter guards, with many reviewers praising the efficient handling of urgent requests. However, a small number of low-star reviews criticize slow response times during scheduling and mention safety concerns regarding driver behavior or dissatisfaction with the quality of installed gutter guards.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
539 Google reviews we collected
Phrases our text analysis found in 491 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 491 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Issue with overflow of gutter, this company came out and corrected the issue timely and professionally.”
“…ve the issue fixed (I didn't realize that immediately so there was a delay in the payment because that didn't make sense to me) and complained about t…”
“I had a great experience working with Joe and his team!”
“They were professional, reasonable and did an excellent job.”
“I highly recommend them if you need assistance with this type of work.”
“This is our second time using them and cannot recommend them highly enough.”
“…d they fix it, they fixed and cleaned other gutters, as well and at a great price!…”
“They were on time, prompt, did not try and over charge or over sell.”
“Great customer service and really took time to explain the options and process.”
“From my experience, this is a company that delivers, offers transparency and trust, with competitive pricing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Baltimore Gutter Cleaning for 2 kinds of job. Pick one to see what they paid and said.
Issue with overflow of gutter, this company came out and corrected the issue timely and professionally. Also good price for the work that was performed.
I had a great experience working with Joe and his team! He helped me with a long downspout that had fallen during a storm and needed repair. Other companies didn’t want the job, but thankfully I found BGC and not only did they fix it, they fixed and cleaned other gutters, as well and at a great price! I also…
I made a request to get my gutters cleaned next day and Joe was able to accommodate despite a packed schedule. An unfortuante mistake resulted in a wrong address. Despite that error, Joe was still willing and able to make good on the promise and rescheduled me for the next day, a Saturday on that note. My gutters…
I have a tall, steep roof and the tech was able to complete the job quickly and cleanly. I’ve used them before and I’ll use them again. The job was finished in less than an hour and prices are reasonable.
Easy to contact and discuss what we needed. Very good price and quality work. Would recommend and will use them in the future.
They’ve always been very diligent with their work. We’ve been with them for 2 years now and we are always happy with the quality of their work!!
| Job | Reviews | Category typical |
|---|---|---|
| Rooftop/skylight cleaning | 17 | — |
| Power/pressure washing | 7 | — |
5.0 ★★★★★ 539 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Issue with overflow of gutter, this company came out and corrected the issue timely and professionally. Also good price for the work that was performed.
I had a great experience working with Joe and his team! He helped me with a long downspout that had fallen during a storm and needed repair. Other companies didn’t want the job, but thankfully I found BGC and not only did they fix it, they fixed and cleaned other gutters, as well and at a great price! I also wasn’t able to be at the property at the time and so they sent pictures and asked questions before the work began. Looked even better when I saw it in person. From my experience, this is a company that delivers, offers transparency and trust, with competitive pricing.
I made a request to get my gutters cleaned next day and Joe was able to accommodate despite a packed schedule. An unfortuante mistake resulted in a wrong address. Despite that error, Joe was still willing and able to make good on the promise and rescheduled me for the next day, a Saturday on that note. My gutters were full and definitely needed to be cleaned before a tropical storm made its way through Maryland. Brandyn the tech was quick and knocked it out in no time. They notified me when they arrived, provided before and after pictures, he even cleaned off the roof to prevent debris from going right back in and checked that the gutters were not loose, all things that other companies may charge extra for. I'll use them again in the future. Thanks Joe and Brandyn.
I have a tall, steep roof and the tech was able to complete the job quickly and cleanly. I’ve used them before and I’ll use them again. The job was finished in less than an hour and prices are reasonable.
Easy to contact and discuss what we needed. Very good price and quality work. Would recommend and will use them in the future.
They’ve always been very diligent with their work. We’ve been with them for 2 years now and we are always happy with the quality of their work!!
Always a smooth experience, they respond quickly and the work is always fantastic. Would recommend!
These guys were friendly and efficient. I received an estimate with the expected costs and what unexpected things might come up. Didn’t need any of the unexpected items and my bill came to exactly what he said. One other nice thing is that the guy told me about a birds nest he would need to remove in case I didn’t want him to move it. I really liked that he considered the birds.
Great communication. On time. Thorough job. Would use them again!
Joe and his team came out to clean our gutters and siding on the same day. Their crew did a great job, and we were very pleased with the service. Highly recommend them!
Analyzing 6,552,2076.6M ReviewsFor 18,15918.2K Experts
