Rick Myrtle1 review
There were rodents at my house. The technician got rid of the scratching sound by putting stuff up to keep them out yeah yeah.
Review from Google · view on Google
Banner Pest Services
Banner Pest Services at a glance
Customers consistently praise the punctuality, friendliness, and thoroughness of technicians who handle ants, rodents, and termites. Reviews highlight clear communication, rapid response times, and customized treatments that effectively resolve pest issues. One low-star review criticized missed appointments and vague scheduling, though the majority of feedback remains positive regarding service quality and professionalism.
- Google rating: 5.0 out of 5 from 717 reviews (99% five-star).
- Reviews on this page: 717 Google reviews (652 with written comments, 5 with photos).
- Owner responses: the business replied to 84% of reviews.
- Most recent review: October 25, 2026.
- Service: Pest Control Service serving Walnut Creek, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★717 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Reed M
The technician sprayed for ants found a colony against foundation under my hose great job identifying
Review from Google · view on Google
Florante Narciso5 reviews
Ian very friendly and very thorough with his work. Thank you
Review from Google · view on Google
sam ChoiLocal Guide · 40 reviews
Santino came by on such quick notice, was very friendly and efficient! Found the problem in no time and explained next steps very clearly. Thank you!!
- Services: Rodent extermination
Response from the owner · 4 days ago
We’re glad Santino could help so quickly! It’s wonderful to hear his efficiency, friendly attitude, and clear communication made the experience a positive one. Thank you for choosing Banner!
Review from Google · view on Google
Raine Evans4 reviews
The gentleman that came was prompt and very friendly. He notified me of activity and took extra care. Thank you,
Response from the owner · 2 weeks ago
Thank you for the thoughtful feedback! We’re glad our technician was punctual, friendly, and attentive to the activity found during the visit. We appreciate you choosing Banner!
Review from Google · view on Google
Chris and Ruth Strock9 reviews
Alfonso always goes above and beyond to help me get the service I need. He is polite, respectful and very nice!
- Price assessment: Reasonable price
- Pest type: Ants, Cockroaches, Spiders
Response from the owner · 3 weeks ago
We love hearing this about Alfonso! It’s wonderful to know he consistently goes above and beyond to make sure you get the service you need. We truly appreciate your kind words and continued trust in Banner!
Review from Google · view on Google
Gabriela Gabriela6 reviews
Nelson Melara, is been working for Our properties for a few years, and it’s been a really helpful person. He’s a really hard worker and he has a very good personality.
Response from the owner · a month ago
Nelson has been a great part of the team for years! We're glad his hard work, helpful attitude, and great personality continue to make a difference at your properties. Thank you for recognizing his dedication and continued service!
Review from Google · view on Google
Tyler Goldstein11 reviews
Was attentive and helpful
Response from the owner · a month ago
That's what we love to hear! Thank you for recognizing the care and helpfulness our team brings to every visit.
Review from Google · view on Google
Jessica Zhang4 reviews
Super friendly and professional staff! They were responsive, provided timely feedback, and delivered excellent service. I had a great experience overall and would highly recommend them.
- Price assessment: Great price
- Price: $80–100
- Services: Hornet & wasp extermination, Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
Response from the owner · a month ago
We're so glad you had a great experience! Thank you for recognizing our friendly team and recommending Banner!
Review from Google · view on Google
g Ng4 reviews
Chris was great
- Price assessment: Reasonable price
- Services: Flea & mite extermination
Response from the owner · 2 months ago
Thanks for your support!
Review from Google · view on Google
Business details
- Address: 3011 Citrus Cir Ste 100, Walnut Creek, CA 94598
- Phone: (925) 489-2503
- Website: bannerpc.com
- Service area: Walnut Creek, CA