Analyzing 9,869,9949.9M ReviewsFor 27,78627.8K Experts

Banter by Piercing Pagoda

Jewelry store · Milwaukee, WI · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%99+62.9Reliability 28%99+28Replies to reviews 8%100+8.2Experts Score= 99Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 49 piercing studiosPosition by Experts Score among all companies we track in this category. · better than 81%
5.0 ★★★★★ 592 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review
📞 Call (414) 239-9168Request a call back

Banter by Piercing Pagoda at a glance

Google reviewers for Banter by Piercing Pagoda in Milwaukee, WI, report a perfect 5/5 rating based on 592 reviews, with the owner responding to all feedback. Customers frequently describe staff as polite, professional, and helpful during ear piercings and jewelry purchases, noting that employees make children and first-time clients feel comfortable. The service is characterized as quick, clean, and stress-free, with clear aftercare instructions provided. No common criticisms appear in the available excerpts, as the only lower-rated review simply states "Good.

  • Google rating: 5.0 out of 5 from 592 reviews (99% five-star).
  • Reviews on this page: 592 Google reviews (501 with written comments, 41 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Piercing Studio serving Milwaukee, Wisconsin.

Data from Google, last updated October 25, 2026.

Score profile vs other piercing studios

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction99Reliability99Craft & service–Value–Momentum100Replies to reviews100Satisfaction: 99 (median 95)Reliability: 99 (median 93)Momentum: 100 (median 100)Replies to reviews: 100 (median 79)
Banter by Piercing PagodaPiercing Studios median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Banter by Piercing Pagoda: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Banter by Piercing Pagoda: 99/100 on this factor. Category median: 93.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Banter by Piercing Pagoda: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Banter by Piercing Pagoda: 100/100 on this factor. Category median: 79.A
100

Bar = this company · dark tick = category median.

Star ratings

592 Google reviews we collected

  • 5 stars58799%
  • 4 stars31%
  • 3 stars10%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 501 written reviews

  • Praise437100%
  • Complaints20%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude20246%
  • Quality & results10825%
  • Would recommend5913%
  • Speed & response358%
  • Communication215%
  • Price & value113%
  • Honesty & trust31%

What customers talk about

We read 501 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Catherine was wonderful - professional and fun and made the piercing and purchase process super easy!”
  • “Catherine brandies gave great service and deserves a raise!”
  • “Tammy was very nice an helpful, informative will definitely recommend coming back to shop with her”
  • “She was professional, super friendly, and made the whole process clean, quick, and completely stress-free.”
  • “Laura and Amber were awesome at explaining everything and making my 8 year old daughter feel comfortable with her double ear piercing.”
  • “Affordable ear piercing prices for first timers and very clean.”
  • “Dane was a huge help and is a great person to trust and talk too!”

People customers mention

  • Tammy 39 reviews
  • Dane 29 reviews
  • Lee 16 reviews
  • Mayfair 11 reviews
  • Greg 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Rebekah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Amber was awesome at her job, made me feel comfortable and was very detailed. Affordable ear piercing prices for first timers and very clean. Definitely recommend for anyone first time.

Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Catherine was wonderful - professional and fun and made the piercing and purchase process super easy!

Shaquese4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They were so sweet and amazing working with my niece ! Big shout out to Catherine love her !

Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Lee was amazing she was very patient with me pulling many earrings out for me! She made the shopping very easy with my toddler!

Aspen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Amber has great customer service and helped me with my purchases today. I definitely will be coming back. THANK YOU AGAIN AMBER!

Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Catherine and Stefan were excellent sales persons, got my new banter card with no money out of my pocket!!!

Compare with

Photos

Customer reviews

5.0 ★★★★★ 592 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Rebekah Kong3 reviewsTotal number of Google reviews Rebekah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amber was awesome at her job, made me feel comfortable and was very detailed. Affordable ear piercing prices for first timers and very clean. Definitely recommend for anyone first time.

Response from the owner · 2 days ago

🤩🤩🤩🤩🤩

Amy Giampetroni4 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Catherine was wonderful - professional and fun and made the piercing and purchase process super easy!

Response from the owner · 2 days ago

🙏

Malcolm Mabry1 reviewTotal number of Google reviews Malcolm has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Catherine brandies gave great service and deserves a raise!!!!!

Response from the owner · 4 days ago

Thanks for this amazing Banter about Banter! See you soon. ✨

Alyssa Fallon10 reviewsTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice

Response from the owner · 5 days ago

Thanks for showing us some love today! ❤️

Shaquese Allen4 reviewsTotal number of Google reviews Shaquese has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were so sweet and amazing working with my niece ! Big shout out to Catherine love her !

Response from the owner · 6 days ago

Thanks for this amazing Banter about Banter! See you soon. ✨

Jane2 reviewsTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lee was amazing she was very patient with me pulling many earrings out for me! She made the shopping very easy with my toddler!

Response from the owner · a week ago

Thanks for showing us some love today! ❤️

Mya Dempsey1 reviewTotal number of Google reviews Mya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

amazing . comfortable

Response from the owner · a week ago

Thanks for this amazing Banter about Banter! See you soon. ✨

Ashley HartfieldLocal Guide · 37 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service from the ladies

Response from the owner · a week ago

This is what our Google Review dreams are made of! 🤩

Nadia Northern2 reviewsTotal number of Google reviews Nadia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very polite ladies 😊

Response from the owner · 2 weeks ago

🙏

Frank Northern1 reviewTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice vibes and also down to earth

Response from the owner · 2 weeks ago

This is what our Google Review dreams are made of! 🤩

Banter by Piercing Pagoda on Google Maps →

Business details