Customers consistently highlight attentive staff who assist with jewelry selections, piercings, and repairs, often noting the painless nature of the piercing process and helpful product recommendations. The store is praised for its friendly atmosphere and willingness to accommodate specific needs, such as sensitive ears or children. One critical review describes a quality control issue where a purchased bracelet failed within a day, requiring the customer to pay for a repair despite the initial defect.
Google rating: 5.0 out of 5 from 672 reviews (99% five-star).
Reviews on this page: 672 Google reviews (592 with written comments, 126 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: October 24, 2026.
Service: Piercing Studio serving San Diego, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
672 reviews on Google
5★666
4★5
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
VO
Valeria Orendain8 reviews
★★★★★
Great service, got my helix pierced and Valeria and Kenia were great. They were so knowledgeable and helped me decide what was best for what I was looking for. No pain when she pierced it. 100 % Recommend! I will be back.
Response from the owner · a day ago
This is what our Google Review dreams are made of! 🤩
I had an excellent experience at the Banter. Came from ATL and was welcomed by two very lovely ladies who helped me picked out a set of jewelry. Thank you!