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Barbara's Needle

Clothing alteration service · Killeen, TX · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%74+47Reliability 28%52+14.7Replies to reviews 8%29+2.4Craft & service penalty57−4.3Experts Score= 60Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 17 custom clothing servicesPosition by Experts Score among all companies we track in this category. · better than 13%
4.7 ★★★★★ 56 Google reviews · 16 photos
89%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Aug 2026latest review

Barbara's Needle at a glance

Customers frequently praise the quality of alterations for wedding, prom, and formal dresses, noting fast turnaround times, reasonable pricing, and helpful suggestions for fit. Recurring themes highlight the ability to handle tight deadlines and difficult fabrics with professional craftsmanship. However, low-star reviews indicate frustration with the appointment-only policy, citing instances of closed doors or last-minute changes to agreed-upon prices and dates.

  • Google rating: 4.7 out of 5 from 56 reviews (89% five-star).
  • Reviews on this page: 57 Google reviews (51 with written comments, 5 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: August 23, 2026.
  • Service: Custom Clothing serving Killeen, Texas.

Data from Google, last updated October 27, 2026.

Score profile vs other custom clothing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction74Reliability52Craft & service57Value–Momentum100Replies to reviews29Satisfaction: 74 (median 88)Reliability: 52 (median 83)Craft & service: 57 (median 78)Momentum: 100 (median 100)Replies to reviews: 29 (median 100)
Barbara's NeedleCustom Clothing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Barbara's Needle: 74/100 on this factor. Category median: 88.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Barbara's Needle: 52/100 on this factor. Category median: 83.C
52
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Barbara's Needle: 57/100 on this factor. Category median: 78.C
57
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Barbara's Needle: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Barbara's Needle: 29/100 on this factor. Category median: 100.D
29

Bar = this company · dark tick = category median.

Star ratings

57 Google reviews we collected

  • 5 stars5189%
  • 4 stars24%
  • 3 stars00%
  • 2 stars24%
  • 1 star24%

Praise vs complaints

Phrases our text analysis found in 51 written reviews

  • Praise8896%
  • Complaints44%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2729%
  • Quality & results1921%
  • Price & value1617%
  • Speed & response1314%
  • Would recommend1011%
  • Honesty & trust44%
  • Communication33%

What customers talk about

We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She is talented, professional, and truly cares about her clients.”
  • “My dress fit perfectly and she did an AMAZING job altering it.”
  • “She is very talented, sweet, honest, & her prices are more than fair.”
    “…n due to Barbra needing to go somewhere with a friend the agreed upon price and date was changed last minute.…”
  • “She was so intentional and thoughtful and had my dress ready in a very timely manner.”
  • “I would recommend her to any bride looking for beautiful, high-quality alterations!”
  • “I will be going to her for everything I need altered now- broken zipper-> I Trust her!”
  • “She did an absolute amazing job and was super friendly/easy to work with!”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Barbara's Needle for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very nice and sweet lady. So thankful I found her and she was able to fix my dresses within days from my event. God bless her. Recommend her 100%

Chasity2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Absolutely amazing experience! I had zero worries after dropping off my wedding dress because I knew it was in great hands. The alterations were flawless, the fit was perfect, and the entire process was stress-free. She is talented, professional, and truly cares about her clients. I would recommend her to any bride…

HakeemahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I reached out to Mrs. Barbara in a short notice praying she could work a miracle and indeed she did! I felt so beautiful on my wedding dress! She was truly a blessing.

Customer photo from Hakeemah's reviewCustomer photo from Hakeemah's reviewCustomer photo from Hakeemah's reviewCustomer photo from Hakeemah's review
Tasha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I'm blown away! I took my prom dress to Ms. Barbara to be hemmed in the front, and I requested to leave the back of the dress as is, so it can have a slight train. She did this so beautifully- and even added a button feature at the back of the dress so that the train could be buttoned up during dancing without…

Customer photo from Tasha's review
genevieve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This barbara, owner of Barbara's needle. First I want to thank all of my customers for their business and kind reviews. I am a master Taylor with a 4 year apprenticeship from Germany. For anybody looking for a qualified seamstress, please note that the hours posted on this website are not correct. I am not able to…

Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Barbara did an amazing job with my wedding dress. I wasn’t sure what I wanted and she made a few suggestions! Let me say she knows what she is doing and I’m soooo happy how my dress came out! She is also very professional and got it done when I needed it.

Photos

Customer reviews

4.7 ★★★★★ 56 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Maria EVillarreal4 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice and sweet lady. So thankful I found her and she was able to fix my dresses within days from my event. God bless her. Recommend her 100%

Chasity Leece2 reviewsTotal number of Google reviews Chasity has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely amazing experience! I had zero worries after dropping off my wedding dress because I knew it was in great hands. The alterations were flawless, the fit was perfect, and the entire process was stress-free. She is talented, professional, and truly cares about her clients. I would recommend her to any bride looking for beautiful, high-quality alterations!

Hakeemah BenLocal Guide · 13 reviewsTotal number of Google reviews Hakeemah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I reached out to Mrs. Barbara in a short notice praying she could work a miracle and indeed she did! I felt so beautiful on my wedding dress! She was truly a blessing.

Tasha Van Huss3 reviewsTotal number of Google reviews Tasha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'm blown away! I took my prom dress to Ms. Barbara to be hemmed in the front, and I requested to leave the back of the dress as is, so it can have a slight train. She did this so beautifully- and even added a button feature at the back of the dress so that the train could be buttoned up during dancing without stepping on it. My dress also came with a slight defect at the top back, and she sewed it up free of charge! She was so intentional and thoughtful and had my dress ready in a very timely manner. Ms. Barbara is also the SWEETEST lady you will ever meet! If you need ANY alterations of any kind, you've gotta run to her because she will not disappoint!! ❤️

genevieve taggart3 reviewsTotal number of Google reviews genevieve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This barbara, owner of Barbara's needle. First I want to thank all of my customers for their business and kind reviews. I am a master Taylor with a 4 year apprenticeship from Germany. For anybody looking for a qualified seamstress, please note that the hours posted on this website are not correct. I am not able to change this information. My business is strictly by appointment, so please call me for any questions you may have or schedule an appointment. Should I not answer your call, please leave me a message and I will return your call. I don't answer the telephone when I am with a customer. I am not available on weekends or after 4pm during the week. Thank you so much!

Jennifer Reynolds2 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Barbara did an amazing job with my wedding dress. I wasn’t sure what I wanted and she made a few suggestions! Let me say she knows what she is doing and I’m soooo happy how my dress came out! She is also very professional and got it done when I needed it.

meocia ricksLocal Guide · 59 reviewsTotal number of Google reviews meocia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

amazing work.she alternated my daughter and her friends prom dress.

aerinhere5 reviewsTotal number of Google reviews aerinhere has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had just moved to Texas from TN and I have exactly one month before my wedding so I was stressed my alterations would not get done in time anywhere I went. I had made multiple calls & appointments at other bridal companies around the area and none seemed to be able to accommodate me for my timing or my budget. I finally read a review on another stores site that said Barbra helped them with their dress alteration desires so I took a chance on a wonderful self business lady. She was able to change my neckline of my dress into a sweetheart while placing the lace I had on the straps into it the top of it in a natural way. She cut a slit in the back of the dress for me so my petticoat would fit since my undercoat was so tight, she altered my petticoat to fit perfectly & she hemmed my dress up as well as bringing it in on the waist! She did way more for me than I could have ever asked & yet she charged me way less than any other store would have! All prices vary of course but a quote from a big bridal shop would have been twice if not three times more expensive for the same results! I hope to add pictures of before and after once my wedding day has passed so you can see how Beautiful of a job she did!!!! I will be going to her for everything I need altered now- broken zipper-> I Trust her! Maid Of Honor dress -> I know she will make it photo worthy!

Tishia Kidwell3 reviewsTotal number of Google reviews Tishia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Barbara is just wonderful to work with, she had my bridesmaid dress and my husband's suit jacket done quickly. I will post pictures soon. I would highly recommend her.

Danielle Finleys3 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

She is amazing! We were trying to get some custom curtains done in our new home and she was who we went used. We did not have any patterns to use & she helped us come up with some amazing patterns & our curtains turned out amazing. She even made pillows to match our curtain's with the leftover material! She is very talented, sweet, honest, & her prices are more than fair. We highly recommend her.

Barbara's Needle on Google Maps →

Business details

  • Address: 2804 Transit Dr, Killeen, TX 76543
  • Phone: (254) 526-5244
  • Service area: Killeen, TX