Google reviewers rate Bark & Bark Dog Grooming Salon LLC highly, citing punctual service, reasonable pricing, and the ability to manage anxious or reactive dogs. Customers frequently mention positive communication, including proactive updates on pet health issues, and consistent grooming results. However, recurring criticisms involve a glitchy online reservation system that leads to unavailable slots or automatic cancellations, alongside isolated reports of unsanitary equipment causing skin infections and upselling practices.
Google rating: 4.9 out of 5 from 223 reviews (96% five-star).
Reviews on this page: 223 Google reviews (177 with written comments, 61 with photos).
Owner responses: the business replied to 63% of reviews.
Most recent review: October 1, 2026.
Service: Pet Service serving Phoenix, Arizona.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
223 reviews on Google
5★213
4★3
3★1
2★2
1★4
Reviews from Google, shown as published (original wording, unedited).
GZ
Gabriella ZwallLocal Guide · 44 reviews
★★★★★
Good prices my dog loved it. Customer service could use some work and their website often has times that allow you to schedule and then are unavailable.
Price assessment: Great price
Services: Dog nail trimming
Response from the owner · a day ago
Sorry, your customer service was not at your level. We are currently working with our software department to fix any issues with our scheduling system. Bark & Bark
It is a little hard to find but worth it. Went for a nail trim. They did an excellent job managing my two nervous pups. Will be going here exclusively moving forward. Highly recommend.
Price assessment: Great price
Services: Dog nail trimming
Response from the owner · a month ago
Hello. Thank you for the 5 Star Review! We really enjoyed taking care of your precious pups. We look forward to seeing you again.
Hello, Thank you for the 5 Star Review! WE really appreciate it and enjoyed grooming Lupo! Looking forward to seeing you and Lupo again! Once again, Thank you!! Michael & Bernardo
Always happy to drop off Xoco! They’re super attentive and friendly!
Price assessment: Great price
Services: Dog full service grooming
Response from the owner · 3 months ago
Thank you for the 5 Star Review! We always appreciate your business and enjoy grooming Xoco! Xoco's personality is the best and always so happy to groom. We look forward to seeing you again! Thank you again!
Groomer made my mini schnauzer a show stopper. Beautiful cut.
Response from the owner · 4 months ago
Hello, It was a pleasure to meet you and Abbie! We are so happy that you love her haircut! She did amazing and we look forward to seeing the both of you again! Thank you again for the 5-Star Review! Bark and Bark
I have been going to bark and bark for Almost 2 years and they do such a phenomenal job every time. They are so sweet and you can tell they really love the animals. Their work is consistent and we have never had any issues. 10/10 recommend!
Response from the owner · 6 months ago
Hello, Thank you for the 5 Star Review! We are so happy to have you as a customer. We definitely treat each pet as they were our own and give them the best care possible! We look forward to seeing you again! Thank you, Bark and Bark
We had a 10/10 experience with Michael! He did such a great job grooming our dog. Our dog came back looking clean, happy, and smelling great. You can tell Michael really takes his time. We will definitely be coming back and highly recommend him to anyone looking for a groomer!
Response from the owner · 6 months ago
Hello Maci,Actually, Bernardo, my spouse is the groomer. I will let him know how happy you are with the haircut. He really takes his time to make sure he gives the best quality of work.
It was a pleasure meeting you and your pet as we look forward to seeing you again. As a small business owner, we make sure that each pet is given the love and care they deserve along with our best quality of work. Once again, Thank you for the great review!