Customers frequently praise the mobile grooming service for punctuality, thorough care, and consistent communication via text updates and photos. Reviews highlight the ability to handle anxious or difficult dogs with patience, though some note limited flexibility for additional services during appointments. Criticisms include instances of reckless driving, incorrect address routing, slow response times to inquiries, and policies refusing service for dogs with health issues or disabilities.
Google rating: 4.8 out of 5 from 260 reviews (95% five-star).
Reviews on this page: 260 Google reviews (228 with written comments, 118 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: October 20, 2026.
Service: Mobile Dog Groomer serving Los Angeles, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
260 reviews on Google
5★247
4★2
3★0
2★1
1★10
Reviews from Google, shown as published (original wording, unedited).
GM
Gaby Mott6 reviews
★★★★★
I hope you groom better then you drive… to the groomer who cut me off and almost hit me on the 101 freeway, slow down! After seeing how you drive I wouldn’t feel safe letting my animal go with them. God forbid they had a dog or cat in the back and it got hurt because this groomers driving is reckless and unsafe, just a thought maybe drive a little safer especially if your business name is plastered all over it… I’ll definitely never use your services and I’ll be letting all my friend and family know not to either.
Response from the owner · 4 days ago
We’re sorry to hear about your experience on the road, and we understand why this would raise concerns about safety, especially when it involves a vehicle representing Barkbus. The safety of our community, including the pets in our care, is something we take seriously. We appreciate you bringing this to our attention, and we’ll share your concerns with the appropriate team for review. Thank you for taking the time to let us know.
We’re sorry we’re not currently able to service Covina. We hope we’ll have the chance to bring the Barkbus grooming experience to your area in the future. 🐾💙
Both of my dogs look beautiful! Everything was better than I had anticipated.I will continue using your services.
Price assessment: Not sure
Response from the owner · a month ago
We’re so glad to hear both of your pups came out looking beautiful! It’s wonderful to know the experience was even better than you expected. Thank you for choosing Barkbus, and we look forward to seeing you all again for their next spaw day! 🐾
Our person Ashley has made a lover out of my fighter! Stella is excited to see Ashley and the Barkbus truck now. Ashley has figured out that Stella lets her nails be trimmed as long as she can’t see what’s happening! She puts a cone on her and… success! Adding today’s photos.
Price assessment: Not sure
Response from the owner · Edited 7 months ago
Thank you for sharing! We’re glad Ashley has helped Stella feel comfortable and even excited for grooming. Love the clever cone trick and the photos, they make us smile too. Can’t wait for the next Barkbus visit! 🐶💙
Ideally flexibility. All pet groomers do not want to do a little extra during the appointment. They will force to only complete what’s been scheduled. I understand the schedule and time constraint but will be great to add 5-10 minutes when paying for mobile vip service.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you for sharing this feedback! We appreciate you taking the time to let us know where we can improve. We’ll be sure to share your thoughts with our team as we continue looking for ways to make the grooming experience more flexible and convenient for our pet parents. 💙
I have used them twice and had a great experience both times. Lenni was my stylist and she was awesome. Both dogs have a LOT of energy and she did very well with them.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much for your continued support, Mike! 💙 We’re thrilled to hear you’ve had a great experience with us both times. We’ll be sure to share your kind words with Lenni—she’ll be so happy to know how well she handled both of your energetic pups! 🐾✨
Danielle, the groomer, was kind and gave our poodles wonderful styles that matched their personalities.
Price assessment: Not sure
Response from the owner · 2 months ago
Thank you so much for the wonderful review, Chris! We’re so glad Danielle made the experience a positive one for your poodles. We’ll be sure to pass along your kind words to her and appreciate you taking the time to share your feedback! 🐾✨
Isidora gave my pup the best haircut he’s ever had! He looks so ridiculously cute.
She arrived on time. The van was very clean and ready to go.
She was an absolute sweetheart. My dog could be skittish and timid but he immediately felt comfortable with her. He was so happy and I usually struggle with grooming him because he hates going to the groomer. This experience was exactly what we needed.
Is it more expensive? Yes. Is it worth it? ABSOLUTELY!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much for the wonderful review! 💙 We’re thrilled to hear you and your pup had such a positive experience. It means a lot to know you were happy with the service and that your pup had a comfortable and enjoyable spa day. 🐶✨
My dog got sprayed multiple times by a skunk, and Barkbus did an amazing job getting him completely clean. They were so thorough, and he came back smelling fresh and looking great. I also loved receiving the text updates with pictures throughout the grooming appointment—it gave me peace of mind and was such a thoughtful touch. I highly recommend Barkbus to anyone looking for a professional, caring, and convenient grooming service!
Response from the owner · 2 months ago
Thank you so much, Mag! 💙 We’re so glad we could help your pup after his skunk encounter and get him fresh, clean, and looking his best again! 🐶✨
We’re also happy to hear you enjoyed the photo updates throughout the appointment. We know how reassuring it can be to see your pup doing well while they’re being pampered. Thank you for the wonderful 5-star review and for recommending Barkbus, we truly appreciate it! 🐾💙
